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TutorCare Reviews 

1,792
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 263 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and assessors for being incredibly supportive, knowledgeable, and clear in their explanations, making learning enjoyable and boosting confidence. The training courses are consistently described as informative, well-structured, and practical, helping people gain valuable skills and feel confident. Many also appreciate the reliable and helpful customer service, especially when arranging courses. However, some people were dissatisfied with the service, citing issues such as a lack of one-to-one support and poor communication from assessors. These reviewers felt unsupported, mentioning that the company did not provide the necessary guidance during their studies.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers highlighting the helpfulness, knowledge, and... See more

User experience

Customers had positive experiences with user experience, consistently praising the interactive and... See more

Service

Customers consistently note positive experiences with service, praising the seamless process from inquiry to... See more

Customer service

Clients share positive opinions on customer service, with many reviewers highlighting the helpfulness and... See more

Instructions

Reviewers mention positive feedback about instructions, highlighting the high quality of instruction and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I really enjoyed this First Aid course. The trainer, Zahra Kidd, explained everything clearly and made the session relaxed and supportive. The hands‑on practice boosted my confidence, and we even had... See more

Company replied

Rated 5 out of 5 stars

I just completed my NVQ Level 3 and it was a great experience. Even though I was knew to this course when I first started and was having some challenges about about assignments format in line with the... See more

Company replied

Rated 5 out of 5 stars

I attended a First Aid course last week run by Esin Odatuwa. He was very friendly, patient (we all had a lot of questions) and had an exceptional amount of knowledge. Every question was answered. He e... See more

Company replied

Rated 5 out of 5 stars

as previous courses, the training course with Carl Smith went very well, he was polite, arrived on time & apparently, made the delegates feel very at home with their course. I have been told he made... See more

Company replied


Company details

  1. Education & Training

TutorCare Training

Written by the company

Why choose TutorCare?
We supply the UK with the workplace training to save lives, prevent accidents, increase productivity and staff wellbeing. All courses are certified and accredited to ensure content is in line with the latest regulations and HSE guidelines so you can rest assured you are in good hands.
Training, tailored to you
Course delivery is flexible, allowing you to work your training around your schedule: be that late night, weekends, or split at home with blended sessions. Plus, with our dedicated account manager service, training support goes beyond ticking the boxes.
Nationwide venues
With over 300 centres around the UK, we have the widest network of any UK training supplier. To find your local centre, call us free on: 0800 781 2041
Training for all sectors
Whether you are looking for healthcare training, construction courses, fire marshalling, or first aid training, we have you covered.
Quality assurance
We offer courses accredited by Ofqual-regulated bodies, such as Highfield Qualifications, ILM (part of City & Guilds), and NCFE. All content has been designed to ensure that you meet training specifications from regulatory bodies like the CQC, OFSTED, and the Health and Safety Executive (HSE).

Contact info

TutorCare For All Training Requirements.

Providing nationally recognised certifications for the UK workforce.

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(1,792)

251 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fire marshal training course

Fire marshal training was the course I did and it was very informative and well delivered by Rob. Would definitely recommend tutor care to other companies.

17 October 2025
Unprompted review
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Reply from TutorCare

Thank you for leaving a review, we are glad you enjoyed the course

Rated 5 out of 5 stars

Interesting with a very knowledgeable instructor

The First Aid at Work training was great. The instructor was very professional and knowledgeable, and made the content more interesting with real-world cases where First Aid has been used in practice.

15 October 2025
Unprompted review
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Reply from TutorCare

Thank you for leaving a review!

Rated 5 out of 5 stars

Very professional

Very professional, understanding and got straight to the point. Explained everything well.

15 October 2025
Unprompted review
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Reply from TutorCare

Thank you for your amazing feedback

Rated 5 out of 5 stars

Scott - First Aid Training

I received First Aid training through TutorCare with Scott. He was excellent at facilitating this training and was extremely knowledgeable, professional and engaging. He was willing to answer any questions we had. I would recommend this training and trainer to other organisations.

15 October 2025
Unprompted review
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Reply from TutorCare

Thank you for leaving a review!

Rated 5 out of 5 stars

First Aid Training

We recently had our second training session of first aid training. Our tutor was Baz Tomlinson. He kept everyone engaged with his humor and knowledge.
Some of our employees had to use their CPR training in real life only a few months ago and successfully saved a staff members life so this training is really invaluable!!

15 October 2025
Unprompted review
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Reply from TutorCare

Thank you for your amazing feedback

Rated 5 out of 5 stars

Megan was a great assessor to me and…

Megan was a great assessor to me and throughout out my course and wherever I needed insight. I would recommend Tutor care to anyone looking forward to pursue their NVQ to choose Tutor care. Thank you Tutor care for the great experience.

6 October 2025
Unprompted review
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Reply from TutorCare

Thank you for your amazing feedback

Rated 5 out of 5 stars

I was supported since day one

I was supported since day one, really appreciated doing my rqf3 with them, Lynn was always on the other side very responsive and supportive.

27 August 2025
Unprompted review
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Reply from TutorCare

Thank you for your amazing feedback

Rated 5 out of 5 stars

Well satisfied with tutor care work ethics.

I'm quite elated to have completed my level 3 diploma with tutor care. They have a good work ethic, they did not put preasure, and they were able to identify my training needs
Inaddition, tutor care have got good team members from tutor, assessor. They are always ready to provide support whenever the needs arise.
Despite emanating from different backgrounds, I feel at home and well included
Thank you tutor care thank you to my assessor @ louise Lewin.

13 October 2025
Unprompted review
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Reply from TutorCare

Thank you for leaving a review!

Rated 1 out of 5 stars

Taken my money but no support

I paid almost a thousand pounds for a NVQ3 course. I haven't been able to do my observation due not getting an organization that allows this neither has the institution offered any support to get this done. Yet I have paid in full and no follow up to check what is going on. My assigned instructor named Megan did not even follow up support or reach out to find out how I am progressing. Zero support but can take my money. I will never ever recommend and will continue to give negative review at any given opportunity

13 October 2025
Unprompted review
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Reply from TutorCare

Hello Moyo. Our diploma team is still awaiting confirmation from a manager that your observation can go ahead. We are unable to progress further without this from your side. Once we receive this, we'll be glad to support you further.

Rated 5 out of 5 stars

Quick, useful, knowledgeable staff

Very knowledgeable staff, especially lady that tough us CPR, nice and friendly in general. Certificates has been received following working day, much faster then with other company last year.

3 October 2025
Unprompted review
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Reply from TutorCare

Thank you for your amazing feedback

Rated 5 out of 5 stars

Excellent Training and Fantastic Support! ⭐⭐⭐⭐⭐

I recently completed a training course with TutorCare, and I couldn’t be happier with the experience. The booking process was simple, and the customer service team was very helpful and responsive, answering all my questions quickly.
The trainer was knowledgeable, engaging, and made the course content easy to understand. I especially appreciated the practical examples and real-life scenarios, which made the learning more effective.
The training materials were clear, well-structured, and easy to follow. I also received my certification quickly after completing the course, which was a huge plus.

16 September 2025
Unprompted review
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Reply from TutorCare

Thank you for your amazing feedback

Rated 5 out of 5 stars

My university provides training from…

My university provides training from this company every year, and I truly enjoy it each time. The sessions are well-structured, informative, and engaging. I’ve learned a lot from their programs, which have greatly improved my skills and confidence. The instructors are highly experienced and know exactly how to explain complex topics in a clear and practical way. I always look forward to their training sessions and would highly recommend this company to anyone looking for professional and effective learning experiences.

3 October 2025
Unprompted review
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Reply from TutorCare

Thank you for your amazing feedback

Rated 5 out of 5 stars

Great trainings

The Moving and Handling of People course was highly informative and practical. It enhanced my understanding of safe manual handling techniques, correct posture, and the use of assistive equipment to ensure both patient and staff safety. I feel more confident applying safe and effective handling principles in clinical settings.
The Basic Life Support Awareness course was also engaging and well-structured. It provided clear, up-to-date guidance on CPR, use of an AED, and emergency response procedures. The training improved my confidence and preparedness to respond effectively in critical situations.

3 October 2025
Unprompted review
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Reply from TutorCare

Thank you for leaving a review, we are glad you enjoyed the course

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