Tuscanyall.com Italy-museum Reviews 122

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Our guide, Susanna Mantovani, is superb. Beyond having a wealth of knowledge in art history, she demonstrates superb sensibility to her clients, adapting to our particular interests and needs. We... See more

Rated 5 out of 5 stars

Our guide Marco was waiting for us and he gave interesting background stories and promptly took us through the various checkpoints. The 15 odd minutes we spent inside the refectory witnessing the last... See more

Rated 5 out of 5 stars

we had an exceptionnal service from Carlotta. she was particularly patient in our situation, very proactive and always acted in a very professionnal way. It was very pleasant to exchange with he... See more

Rated 3 out of 5 stars

We had booked a visit to the Last Supper of Da Vinci in Florence a few months in advance. They changed the meeting place from the one that was mentioned on our voucher without informing us. We nearly... See more

Company details

  1. Tour Operator

Information provided by various external sources

TuscanyAll.com is constantly engaged in offering high quality tourism products to its clients at competitive rates. TuscanyAll also proposes to extend the passion for culture and art, to promote Italian traditions and Italian art heritage all over the world and to grant employment to its workforce. The company success depends on the steady profit reinvestment in technology and innovation. The company mission is granting the most efficient services to our customers and favourable working conditions to the company staff. The marketing department always works for projecting high value-added products to develop the Italian culture in the world. The company mission can be therefore synthesized in few words: ethic, reliability, professional staff and high quality offer.


Contact info

4.2

Great

TrustScore 4 out of 5

122 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Susanna è superba!

Our guide, Susanna Mantovani, is superb. Beyond having a wealth of knowledge in art history, she demonstrates superb sensibility to her clients, adapting to our particular interests and needs. We could have visited the Accademia a hundred times on our own without noticing the special details and interesting facts she shared with us. We are extremely grateful for her service. She really made the highlight of our day trip to Florence (well, excepting the shoe shopping of course :)).

Ti ringraziamo Sussana,
Anthony & Diane.

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Stephania was fantastic

Stephania was fantastic! Such incredible deep domain knowledge and command of the history and the spiritual meaning of the art and architecture. We were totally satisfied.

31 December 2025
Unprompted review
Rated 5 out of 5 stars

Uffuzi

Our guide was Suzanna and she was awesome- incredibly strong knowledge base, great, intelligent explanations with insightful details - one of the best guides we’ve ever had. A terrific day/ experienc

25 September 2025
Unprompted review
Rated 1 out of 5 stars

Not very helpful staff

I had to cancel my activity due to the heavy rainfall that happened in Milan (i was stuck in Lake Como). I didnt have means of communication, so I could not advise the guide that I wasnt going to be able to make it. The supervisor was very upset that "i hadnt told them" because "the tour guide could have done another tour" (even though I got no refund). However, I had a second activity booked with them in 3 days time, and I told them I wasnt going to make it for the same reason and they said that still they could not refund me because there wasnt enough time, as if I could control the weather somehow.
I do not mind them keeping the money, but the attitude, very unhelpful, not human at all.
I do not recommend it.

2 October 2025
Unprompted review
Rated 5 out of 5 stars

Our guide was extremely knowledgeable…

Our guide was extremely knowledgeable and very passionate about the Last Supper and the Church. She was really friendly and made it a great experience for us, I would highly recommend this tour it was a great experience

23 September 2025
Unprompted review
Rated 5 out of 5 stars

Very interesting and dedicated…

Very interesting and dedicated accompanied visit. Our guide was extremely knowledgeable and communicative. Without her, the visit would have been without substance (if no adequate readings made before). timing was adequate and her kindness and nice support very well appreciated.

28 June 2025
Unprompted review
Rated 5 out of 5 stars

DaVinci 's genius

Our guide Marco was waiting for us and he gave interesting background stories and promptly took us through the various checkpoints. The 15 odd minutes we spent inside the refectory witnessing the last supper were simply the best 15 minutes of our lives. Well organized

5 July 2025
Unprompted review
Rated 5 out of 5 stars

The guide was a super hero for us

The guide was a super hero for us: she knew every small detail about the church, about Da Vinci, about Last supper. She was super caring, she was sharing all her knowledge and she was a good guide for us.
Thank you Franchesca.

6 June 2025
Unprompted review
Rated 5 out of 5 stars

Accademia Gallery Private Tour

Our guide, Susanna Mantovani, was exceptionally knowledgeable, very engaging, enthusiastic, and charming. The two hour tour flew past! Highly recommend.

18 May 2025
Unprompted review
Rated 1 out of 5 stars

Never received my tickets

I have bought two tickets for Galleria dell’Academia Florence one month in advance. I have paid but I have not received my tickets. I tried email and what’s up with no success. I want my money refunded otherwise I will follow the legal process and file a lawsuit.

5 May 2025
Unprompted review

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