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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and personal service they receive, highlighting the staff's helpfulness and positive attitude. Many people appreciate the honest advice and the efficient way their needs are handled, with work often completed as scheduled. Reviewers frequently mention the excellent customer service and the knowledgeable, confident, and friendly staff. Consumers are particularly impressed with the quick and efficient service, noting that the company goes above and beyond to assist them. The ease of dealing with the staff and the clear communication throughout the process are also frequently highlighted.

What people talk about most

Service

Clients share positive opinions on service, consistently praising the helpfulness and professionalism of the... See more

Staff

Customers consistently report positive experiences with staff, highlighting their knowledge, politeness, and... See more

Based on these reviews

Rated 5 out of 5 stars

You always get a professional and personal service from Malcolm and his staff. Your caravan is examined with a fine tooth comb and they always tell you if anything is needed. Charges are very reasonab... See more

Company replied

Rated 5 out of 5 stars

Put my caravan in to fit a self levelling system to it also to get a full service i wasn't fit to drive there myself so my son in law delivered it for me .he told me the owners and staff couldn't hav... See more

Company replied

Rated 5 out of 5 stars

Malcolm was recommended to us by two dealers we trust and they were bang on! TCC are brilliant and I am also now recommending them. No pressure selling just honest advice and great service.

Company replied

Rated 5 out of 5 stars

Everything that TCC Services said they would do was done to a very good standard. My levelling system was fitted and its operation demonstrated really well. Both Claire and Carrieanne made the che... See more

Company replied

Rated 5 out of 5 stars

We have happily used TCC for ten years now, yearly habitation servicing and any repairs that crop up in our Motorhome. Carrianne and her new sidekick Claire are very knowledgable, confident and easy... See more

Company replied

Rated 5 out of 5 stars

Always polite and helpful on the phone. Knowledgeable and proactive. Have always been able to advise and locate the products I have needed. Always willing to order products they do not hold in stock.... See more

Company replied

Rated 5 out of 5 stars

Just wanted to acknowledge the excellent service provided by Malcolm at Turriff Caravan Centre in relation to arranging and repairing the E&P self levelling system on the caravan. He was particularly... See more

Company replied

Rated 5 out of 5 stars

Cannot fault the service we received from Turriff Caravans. The company was so helpful from start to finish and we would have no hesitation in dealing with them again.

Company replied

Rated 5 out of 5 stars

Took time to explain options, taking into account our budget. Great service from everyone we delt with

Company replied

Rated 5 out of 5 stars

Great service, all paperwork handled by Claire and results sent to Elddis, very happy again

Company replied

Rated 5 out of 5 stars

Awesome service from all the team at TCC for all your services needs there are perfect.

Company replied

Rated 5 out of 5 stars

Everything went to plan, exactly like they said, nice friendly people, keep you right up to date

Company replied

Rated 5 out of 5 stars

The work was carried out quickly and efficiently, friendly staff

Company replied

Rated 5 out of 5 stars

Fantastic and professional service they always go above and beyond - great people great company and great service 🤩

Company replied

Rated 5 out of 5 stars

Habitation check and replaced Aldi heating flush and gas regulator good service

Company replied


Company details

  1. Car Repair and Maintenance
  2. Auto Repair Shop
  3. Automobile Storage Facility
  4. RV Repair Shop

Written by the company

Rooted in family, driven by trust. Proudly serving the leisure vehicle industry in Scotland for over 40 years. TCC Services, the new name for Turriff Caravans. From our state-of-the-art 6-bay workshop to our fully stocked showroom, we offer a full range of services and upgrades for motorhomes, caravans, campervans, pickups, LCVs, and commercial vehicles. Whether you're looking for a routine service, a specialist repair, or the latest enhancements to make your vehicle feel like new, our team has the knowledge and tools to get it done. Our customers are part of the TCC family. Whether you're new to us or a loyal regular, we promise a warm welcome, transparent service, and expert care that puts your needs, and your vehicle's needs, first. We can't wait to help you get the most out of your adventures, wherever the road takes you.


Contact info

4.9

Excellent

TrustScore 5 out of 5

155 reviews

5-star
4-star
3-star
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1-star

How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent service and support.

Always polite and helpful on the phone. Knowledgeable and proactive. Have always been able to advise and locate the products I have needed. Always willing to order products they do not hold in stock. Timely delivery of items ordered. Very happy with service.

16 September 2025
TCC Services logo

Reply from TCC Services

Hi Tim,

Thank you so much for taking the time to leave such a detailed and positive review. 🥰 We’re delighted to hear that you’ve been happy with our service and support, and that the team has been able to assist you with advice and product sourcing. Providing friendly, knowledgeable help is something we take great pride in, so your feedback really means a lot.

We truly appreciate your continued trust in TCC Services and look forward to helping you again soon. 😃

Rated 5 out of 5 stars

Excellent service

I would definitely recommend TCC services. Everything was explained clearly verbally and by email. Payment was easy with just one click to take you to the payment site.

15 September 2025
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Reply from TCC Services

Hi Gilbert,

Thank you for your kind recommendation! 🥰 We’re so pleased to hear you found everything clearly explained and the process, right through to payment, easy and straightforward.

Your feedback means a lot to us, and we look forward to helping you again in the future. 😃

Rated 5 out of 5 stars

Caravan service and self levelling system fitted

Put my caravan in to fit a self levelling system to it also to get a full service i wasn't fit to drive there myself so my son in law delivered it for me .he told me the owners and staff couldn't have been anymore nicer and helpful,also they kept me informed of everything that was happening. A massive thumbs to them. And thank you very much from a very satisfied customer .

20 September 2025
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Reply from TCC Services

Hi Mrs Saunders,

Thank you so much for your lovely review! 🥰 We’re delighted to hear you’re so pleased with both the self-levelling system and your caravan service.

It’s wonderful to know your son-in-law found the team welcoming and helpful, and that you felt well-informed throughout the process. Your kind words and “massive thumbs up” mean a lot to all of us here at TCC. 🧡

We truly appreciate your trust and look forward to helping you again whenever you need us. 😃

Rated 5 out of 5 stars

Excellent service

Cannot fault the service we received from Turriff Caravans. The company was so helpful from start to finish and we would have no hesitation in dealing with them again.

17 September 2025
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Reply from TCC Services

Hi Millar,

Thank you for your kind words! 🥰 We’re so pleased to hear you were happy with the service from start to finish.

Your trust and support mean a lot to us, and we look forward to welcoming you back to TCC Services anytime in the future. 😃

Rated 5 out of 5 stars
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Reply from TCC Services

Hi Mr Connon,

Thank you for your feedback! 🥰 We’re delighted to hear you were happy with the work carried out and found our staff friendly.

We really appreciate your support and look forward to helping you again in the future. 😃

Rated 5 out of 5 stars

Professional

Professional, efficient service.

3 September 2025
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Reply from TCC Services

Hi Stephen,

Thank you for your feedback! 🤩 We’re delighted to hear you were happy with our professional and efficient service.

We appreciate your support and look forward to helping you again in the future. 😃

Rated 5 out of 5 stars

Just a great service

Just a great service, well handled and professional.

5 September 2025
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Reply from TCC Services

Hi William,

Thank you for your wonderful review! 🥰 It's fantastic to hear that our team was able to provide a great and professional service.

We really appreciate your support and look forward to helping you again in the future. 😃

Rated 5 out of 5 stars

They go the extra mile

As always they go the extra mile to help with your needs. They listened to what I thought I needed and came up with a better solution.

1 September 2025
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Reply from TCC Services

Hi Calum,

Thank you so much for this amazing review! 🥰 We're thrilled to hear that you had a great experience and that our team was able to provide a solution that was even better than what you originally had in mind.

We believe in taking the time to truly listen to our customers, and it's incredibly rewarding to know that our "extra mile" approach made a difference for you. 😃

We truly appreciate you taking the time to share your feedback, and we look forward to helping you again in the future.

Rated 5 out of 5 stars

Rear air suspension

Took time to explain options, taking into account our budget.

Great service from everyone we delt with

16 August 2025
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Reply from TCC Services

Hi Lorraine,

Thank you for your lovely feedback! 🥰 We’re so glad to hear the team could take the time to go through the options with you and find the best solution within your budget. It’s great to know you felt well looked after, and we’ll be sure to share your kind words with everyone involved.

We look forward to seeing you again in the future! 😃

Rated 5 out of 5 stars

Resolved the problem

Resolved the problem

15 August 2025
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Reply from TCC Services

Hi Mr G,

Thanks for your feedback! 🥰 We’re glad we could resolve the problem for you and are always here if you need us again. 😃

Rated 5 out of 5 stars

Excellent service

Excellent service

15 August 2025
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Reply from TCC Services

Hi Matthew,

Thank you for your kind words! 🥰 We’re delighted to hear you were happy with the service and look forward to helping you again in the future. 😃

Rated 5 out of 5 stars

Awesome service from all the team at…

Awesome service from all the team at TCC for all your services needs there are perfect.

12 August 2025
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Reply from TCC Services

Hi Darren,

Thank you for the awesome feedback! 🤩 We’re so pleased to hear the whole team could provide the service you needed and that you’ve been happy with the results.

We really appreciate your support and look forward to helping you again anytime. 😃

Rated 5 out of 5 stars
TCC Services logo

Reply from TCC Services

Thank you for your loyalty and kind words! 🥰

We truly appreciate your support over the years and look forward to continuing to provide you with great service for many more to come. 😃

Rated 5 out of 5 stars

Great service

Great service, all paperwork handled by Claire and results sent to Elddis, very happy again

6 August 2025
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Reply from TCC Services

Hi James,

Thank you for your kind feedback! 🥰 We’re delighted to hear you were happy with the service and that Claire took care of all the paperwork smoothly.

We’ll be sure to pass your comments on to her, and we look forward to helping you again in the future. 😃

Rated 5 out of 5 stars

Professional experienced family firm.

We have happily used TCC for ten years now, yearly habitation servicing and any repairs that crop up in our Motorhome. Carrianne and her new sidekick Claire are very knowledgable, confident and easy to deal with, always friendly and efficient. Nothing is ever a hassle, communication is great, a phone call if anything unexpected found during the servicing. Very reasonable pricing, in these difficult times of rising costs and consumables being very difficult to source we continue to be confident in a fair price and a very professional standard of work from all at TCC. Thank you.

30 July 2025
Unprompted review
TCC Services logo

Reply from TCC Services

Thank you so much for your wonderful review and for trusting TCC with your motorhome for the past ten years, it really means a lot to us. 🥰

We’re thrilled to hear that Carrianne and her new sidekick Claire have been able to make your visits friendly, efficient, and hassle-free. Communication, fair pricing, and high-quality work are things we take great pride in, so your feedback is very encouraging for the whole team.

We truly appreciate your loyalty and kind words, especially in these challenging times, and we look forward to keeping you on the road for many more years to come. 😃

Rated 5 out of 5 stars

E&P work

Just wanted to acknowledge the excellent service provided by Malcolm at Turriff Caravan Centre in relation to arranging and repairing the E&P self levelling system on the caravan. He was particularly helpful in diagnosing the problem, and gave his time over the phone to help reach a resolution. The work was completed as scheduled and the service was excellent throughout. I would highly recommend TCC and will no doubt be using their services in the future

28 July 2025
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Reply from TCC Services

Hi Mike,

Thank you so much for your kind words and for taking the time to share your experience. 🤩

We’re delighted to hear that Malcolm was able to personally assist you with your E&P self-levelling system. As the driving force behind TCC, he takes great pride in delivering a high standard of service to every customer, so it’s great to know his support made such a positive impact, and that everything was completed smoothly and on schedule.

Your recommendation truly means a lot to us, and we look forward to welcoming you back to TCC in the future. 😄

Rated 5 out of 5 stars

Need something fixed, give them a call

The staff were really friendly and helpful, when I went in past with a broken window. Found a replacement for me and got it ordered and fitted with no problems.

21 July 2025
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Reply from TCC Services

Hi Sean,

Thank you for the great feedback! 🤩 We’re so pleased to hear that our team was able to help with your broken window quickly and smoothly. It’s always our aim to make things as easy as possible, and we’re glad everything went to plan.

If you need anything else, we’re always here to help. 😃

Rated 4 out of 5 stars

Efficient and friendly

Efficient and friendly. Though not cheap.

18 July 2025
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Reply from TCC Services

Hi Dave,

Thank you for your feedback, we really appreciate it. 😁 We're glad to hear you found the service efficient and friendly. We always aim to offer great value through quality workmanship and reliable service, but we understand cost is an important factor.

Your comments help us continue to improve, and we hope to assist you again in the future. 🙂

Rated 5 out of 5 stars

Everything that TCC Services said they would do was done.

Everything that TCC Services said they would do was done to a very good standard.
My levelling system was fitted and its operation demonstrated really well.
Both Claire and Carrieanne made the check in easy and answered any questions I had.
I had to travel 160 miles to Turriff to have my system fitted by TCC Services but it was well worth it.
If you want a good job done then talk to TTC Services.

14 July 2025
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Reply from TCC Services

Hi Brian,

Thank you so much for your detailed and thoughtful review! 🥰 We're delighted to hear that everything was completed to a high standard and that you were happy with both the installation and the service from Claire and Carrianne. It's great to know the long journey was worth it.

We truly appreciate you making the trip to TCC Services. If you ever need anything in the future, we’ll be here and happy to help. 😃

Rated 5 out of 5 stars

No hassle fitted me in no problem price…

No hassle fitted me in no problem price was good too

12 July 2025
TCC Services logo

Reply from TCC Services

Hi William,

Thanks for your great review! 🥰 We’re really pleased to hear everything was hassle-free, and that we could fit you in without any trouble. Glad you were happy with the price too!

Don’t hesitate to get in touch if we can help again. 😃

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