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Turkeyana Clinic Reviews 

910
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 65 reviews, reviewers had a great experience with this company. Customers frequently praise the medical team and doctors for their professional, transparent, and honest approach during consultations and medical procedures. Consumers also warmly note the smooth overall organization of travel logistics, including comfortable hotel accommodations and reliable airport pickup services. Many visitors express deep gratitude for the dedicated support they receive throughout their entire healthcare journey. However, some people mentioned that unexpected extra fees and significant pricing adjustments appeared after their initial arrival at the clinic. Reviewers also noted persistent challenges regarding language barriers and limited communication with staff members during long medical procedures.

What people talk about most

Service

Clients share ambiguous opinions on service, reflecting a stark contrast in their experiences. On one hand,... See more

Staff

People report positive experiences with staff, highlighting their professionalism, attentiveness, and... See more

Product

Customers consistently note ambiguous experiences with product, reflecting a wide range of outcomes. While... See more

Customer service

Consumers find customer service to be mixed, with some reviewers praising the helpful staff, professional... See more

Price

Reviewers mention negative feedback about price, consistently reporting unexpected costs upon arrival.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I went for a hair transplant consultation but they advised me that I wouldn’t get a good result because my doner are is not healthy enough. I appreciated the honesty since other places directly gave... See more

Company replied

Rated 4 out of 5 stars

It was great 👍, thanks for everything. I can definitely recommend .you are in safe hands with Turkeyana.

Company replied

Rated 4 out of 5 stars

My friend and I visited this clinic for a hair transplant, and I have to say, the building is huge and very clean. We were both thrilled with the results it exceeded our expectations and was 100% su... See more

Company replied

Rated 4 out of 5 stars

I visited them for dental work and found them to be very professional. I wasn't entirely satisfied with having to wait 20 minutes, but they did apologize. Overall, the staff especially Mehrana was ex... See more

Company replied


Company details

  1. Medical Clinic
  2. Cosmetic Dentist
  3. Cosmetics Store
  4. Dental Clinic
  5. Hair Transplantation Clinic
  6. Plastic Surgery Clinic

Written by the company

Turkeyana Clinic established since 2012 in Istanbul Turkey, and it engaged strongly in Hair Transplant, Plastic Surgery and Cosmetic Dentistry. Turkeyana chooses the best private Turkish hospitals to their patients; those hospitals equipped with the latest medical technology that working alongside with the best-experienced medical doctors. Turkeyana Clinic vows to achieve the best results for their patients to reach their expectation, and provide an exceptional medical care. Turkeyana Clinic facilitate the treatment journey for their patients that coming aboard, starting from the reception from the airport, residency in best hotels in Istanbul, transportation and translation during all the treatment period.


Contact info

3.9

Great

TrustScore 4 out of 5

910 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 2 weeks

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3.9

All reviews

(910)

83 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Do not trust this place!!!!!!

Do not trust this place!!!!!!! Had the worst treatment rver, lost my money and time. Many nice review here are done by them!! My crown and fillers needs to be redone. Don't pay in advance and technicians are working on you teeth and the actual dentist stays in his office. Scamers

22 October 2024
Unprompted review
Turkeyana Clinic logo

Reply from Turkeyana Clinic

Dear Maria Vargas

We are sorry to hear this through your review
Please get in touch with our Customer Care Team as soon as possible.
At +905313956908
Or customer-care@turkeyanaclinic.com

We appreciate your understanding and cooperation.

Sincerely,
The Turkeyana Clinic Team

Rated 5 out of 5 stars

I had great experience

I had great experience. I got my tooth fixed here, exceeded all my expectations. Thank you so much team.

21 December 2024
Unprompted review
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Reply from Turkeyana Clinic

Dear Mathews,

Thank you for your kind words! We're thrilled you had a great experience at Turkeyana Clinic.

Sincerely,

The Turkeyana Clinic Team

Rated 5 out of 5 stars

Turkeyana team is very professional

Turkeyana team is very professional. Specifically the procedure team is my favorite. Also good service with the transportation. Being honest, I had confusion with financial department, but we got solved the issue asap. I’m happy with Turkeyana service.

19 December 2024
Unprompted review
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Reply from Turkeyana Clinic

Dear Abdullah,

Thank you for your positive feedback! We're glad to hear you had a good experience with our team, especially the procedure team. We appreciate you highlighting the quick resolution of the financial matter. We value your feedback and are happy you're satisfied with our services.

Sincerely,
The Turkeyana Clinic Team

Rated 5 out of 5 stars

Incredible experience!

Incredible experience from the moment I walked in. Highly professional,friendly snd highly skilled staff. I would highly recommend. A+++

17 December 2024
Unprompted review
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Reply from Turkeyana Clinic

Dear Garreth,

Thank you for your kind words and for choosing Turkeyana Clinic! We're thrilled to hear that you had an incredible experience.

Your satisfaction is our top priority, and we strive to provide the best possible care to all our patients.

We look forward to welcoming you back in the future.

Sincerely,

The Turkeyana Clinic Team

Rated 5 out of 5 stars

another amazing experience at…

another amazing experience at Turkeyana. Cutting edge face and body treatments as well as some of the most experienced and skilled doctors and surgeons. Highly recommend. Great value and most importantly, very high quality.

16 December 2024
Unprompted review
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Reply from Turkeyana Clinic

another amazing experience at…
another amazing experience at Turkeyana. Cutting edge face and body treatments as well as some of the most experienced and skilled doctors and surgeons. Highly recommend. Great value and most importantly, very high quality.

by Chris Lipski

Rated 5 out of 5 stars

They seem accommodating but the price…

They seem accommodating but the price was more than they had stated but still Transplant looks nice very professional.

11 December 2024
Unprompted review
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Reply from Turkeyana Clinic

Dear Nick,

Thank you for your feedback. We appreciate you choosing Turkeyana Clinic for your hair transplant.

We strive to offer competitive pricing and transparent billing. If you have any concerns about the pricing or the procedure, please feel free to contact us directly. We're committed to addressing any issues and ensuring your satisfaction.

Thank you for your understanding.

Sincerely,
The Turkeyana Clinic Team

Rated 5 out of 5 stars

I was happy that I met Turkeyana Clinic…

I was happy that I met Turkeyana Clinic that helped me to become my dream for transplanting hair the experience was amazing. I will definitely suggest my closest friends and family to have the same experience with them. Tashakurlar!

5 December 2024
Unprompted review
Rated 5 out of 5 stars

Everything was really great

Everything was really great, the service and the staffs are excellent at their job.

4 December 2024
Unprompted review
Turkeyana Clinic logo

Reply from Turkeyana Clinic

Dear Lawrence,

Thank you for your kind words and positive review. We're thrilled to hear that you had a great experience at Turkeyana Clinic.

Your satisfaction is our top priority, and we're grateful for your trust in our services.

We look forward to serving you again in the future.

Sincerely,
The Turkeyana Clinic Team

Rated 5 out of 5 stars

Very nice experience in Turkeyana clinic

It had been a long time since I wanted to improve my appearance with a Hollywood smile and hair transplantation. Two months ago, I decided to start researching clinics in Istanbul that offered both treatments. I found many clinics and collected information to see which one would suit me best. After arriving in Istanbul, I visited a few clinics for in-person consultations and finally chose Turkeyana because of their clear and transparent communication from the start. My wife and I are very happy with their professional services, from the treatment teams to interpreters, transfer staff and receptionists. Since we came for both treatment and a holiday, we didn’t use the hotels provided in the packages and still had a great experience.
We want to thank the dental team—Dr. Merve, Dr. Umit, Dr. Berke, Maryam, and the lab team—for being so friendly and giving me a beautiful smile.
Thanks to Ibrahim Alissa, the interpreter for his invaluable support who helped us understand every single step and arranged all the appointments, including connecting us with the hair transplant department.
Special thanks to Dr. Hussein and the hair transplant team for their great work—I can’t wait to see the results! Lastly, a big thanks to Muzhda, who was our contact person from the beginning and kindly answered all our questions. We highly recommend Turkeyana!

H&S- from Netherlands

4 December 2024
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Reply from Turkeyana Clinic

Dear Soura,

We are thrilled to hear that you and your wife had a positive experience at Turkeyana Clinic. Your satisfaction is our top priority.

We appreciate your kind words about our team, especially Dr. Merve, Dr. Umit, Dr. Berke, Maryam, Ibrahim Alissa, Dr. Hussein, and Muzhda. Their dedication to providing excellent care is commendable.

We wish you all the best and look forward to seeing the results of your hair transplant.

Sincerely,
The Turkeyana Clinic Team

Rated 1 out of 5 stars

THEY NEVER REFUNDED OUR MONEY

This is my second review about how untrustworthy Turkeyana is.
they charged us for the procedures, due to bad experience we decided to decline the procedures and they were supposed to refund our money of course they deducted all the bullshit fees and on Nov,15 they claimed they refunded our money and that we had to follow-up with our bank, AZIZ is the rep who was assigned to us assured us that you will have your refund guaranteed!! such a
lairs they are!!! it has been 13 days since they claimed they refunded us and when i contacted my bank they said there is no trace of a refund usually for international it comes through within 3-5 days and bank can confirm it.
but this was not the case,
they are PURE SCAMERS!!! and THIVES!! i made several attempts to contact they customer service no one responds to my calls nor emails.
Be Carful Be Careful Be Careful!!
ill be more than happy to talk to anyone to provide more information to expose them and their wrong doing business.

12 November 2024
Unprompted review
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Reply from Turkeyana Clinic

Dear L&G Home Builders

Using a nickname or fictitious name during the review will hinder the identification of your medical file in our archives
We are sorry to hear that through the review
The details you have provided are extremely disturbing and do not meet our high standards.
If there is a genuine issue, we would be very grateful for the opportunity to discuss your case further and address it appropriately.
Please contact our Customer Care Team as soon as possible.
At +905313956908
or customer-care@turkeyanaclinic.com
We take customer feedback very seriously and strive to provide the best possible service, and value transparency and open communication.
Thank you for your understanding.

Sincerely,
Turkeyana Clinic Team

Rated 5 out of 5 stars

Amazing Experience!

I just did a consultation with Salmah Zaid and she showed such amazing hospitality to me. She explained everything so perfectly and was very patiently in answering all my questions. She is such a wonderful representation of your company. I will be getting my procedure done soon! Thank you & God bless you.

13 November 2024
Unprompted review
Rated 5 out of 5 stars

It's been three months since my hair…

It's been three months since my hair transplant at Turkeyana, and I couldn't be happier with the results! The entire experience from start to finish was exceptional. The team was incredibly professional, knowledgeable, and made me feel comfortable every step of the way. The procedure was smooth, and the recovery process was surprisingly easy. Now, three months in, I can see significant growth in both my forehead and crown areas, and the results are even better than I expected. I’m so thrilled with how natural and full my hair looks. I highly recommend Turkeyana to anyone looking for top-quality care and impressive results. Thank you, Turkeyana, for transforming my hair and boosting my confidence!

9 November 2024
Unprompted review
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Reply from Turkeyana Clinic

Dear Ali,

We're delighted to hear about your positive experience and the excellent results of your hair transplant. Your satisfaction is our top priority, and we're thrilled to see your hair transformation.

Thank you for choosing Turkeyana Clinic. We look forward to continuing to provide exceptional care to our patients.

Sincerely,
The Turkeyana Clinic Team

Rated 5 out of 5 stars

The staff was friendly and good overall…

The staff was friendly and good overall experience.

29 October 2024
Unprompted review
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Reply from Turkeyana Clinic

Dear Appukuttan

Thank you for your kind words
We're glad you had a positive experience with our staff. We strive to provide excellent service to all our patients.

Sincerely,
The Turkeyana

Rated 5 out of 5 stars

Beautiful and professional services…

Beautiful and professional services offered here with excellent staff and doctors .

29 October 2024
Unprompted review
Turkeyana Clinic logo

Reply from Turkeyana Clinic

Dear sor sor

We are thrilled to hear about your positive experience at Turkeyana Clinic. Your kind words mean a lot to our team.

Thank you again for choosing Turkeyana Clinic. We hope to see you again soon.

Sincerely,
The Turkeyana Team

Rated 5 out of 5 stars

Hii my name is Noad Gebrihiwet

Hii my name is Noad Gebrihiwet, I'm from Canada 🇨🇦. I did my hair transplant with turkeyana clinic and it's so good, high colitis and the employees are so helpful. I like turkeyana hair transplant clinic, cause by so specialist hair transplant.

22 October 2024
Unprompted review
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Reply from Turkeyana Clinic

Dear Naod,

Thank you for your kind words! We’re thrilled to hear that you’re happy with your hair transplant results. Your satisfaction is our top priority.

We hope to see you again soon.

Best regards,
The Turkeyana Clinic Team

Rated 5 out of 5 stars

I was impressed with the clinic and…

I was impressed with the clinic and the quality of service it provided .The staff were very friendly and super nice and very professional .The procedure went well but it was harder than I expected but overall Iam happy and very hopeful to get good results with my hair transplant . I also had the new hair stem cell treatment which was very impressive .I know it is going to take time and commitment to get tge desired results but very hopeful .I thank all the staff in turkyana clinic and hope to see them next summer for maybe other cosmetic procedures .

21 October 2024
Unprompted review
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Reply from Turkeyana Clinic

Dear Shahenaz,

Thank you for your kind words and for choosing Turkeyana Clinic. We’re thrilled to hear about your positive experience.

We look forward to seeing you again next summer and to continuing to provide you with the highest quality care.

Best regards,
The Turkeyana Clinic Team

Rated 5 out of 5 stars

Extremely professional and qualified…

Extremely professional and qualified staff. Polite and helpful throughout explained each step in detail. I asked so many questions and they responded diligently. My procedure took almost 10 hours and I didn’t feel the staff was tired. They were smiling and worked diligently until 1am.

17 October 2024
Unprompted review
Turkeyana Clinic logo

Reply from Turkeyana Clinic

Dear customer
We are thrilled to hear about your positive experience at Turkeyana Clinic. Your kind words mean a lot to our team.

Thank you again for choosing Turkeyana Clinic. We hope to see you again soon.

Sincerely,
The Turkeyana Team

Rated 5 out of 5 stars

From day one

From day one, Adam from the admin office was in contact with me, replied to every question in detail and in a satisfactory manner. Outlined all the things, worked out any offers that he could give. At the clinic, all the staff is amazing and cooperative. Explained everything. Dr visits you once or twice for his opinion, all the work is done by specialist technicians. As far as translators are concerned, everyday there is a new person, some are good and others not so good, no doubt Umama was the best among them. Other supplementary things like accommodation and transport are top quality. Adam remained in contact with me throughout my stay and he will be the same contact person for the next one year, and ths is the best thing. As you know if you have an issue, whom to contact. If you are thinking of choosing Turkeyana, you are in safe hands.

16 October 2024
Unprompted review
Turkeyana Clinic logo

Reply from Turkeyana Clinic

Dear Mr. Aziz,

Thank you for your kind words and for choosing Turkeyana Clinic. We're thrilled to hear that you had a positive experience with our team, especially with Mr. Adam.

We appreciate your trust in us and we're committed to providing the highest quality care to all our patients.

Best regards,
The Turkeyana Clinic Team

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