Turfmatic Reviews 267

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 111 reviews, reviewers had a great experience with this company. Customers are really happy with the product, highlighting its effectiveness in cleaning artificial turf and restoring its appearance. People appreciate the quality of the product and its ease of use and assembly. Many also noted the efficiency of the delivery service. However, some customers were dissatisfied with the delivery service, citing slow postage and issues with tracking. There were also mentions of the product not cleaning edges and corners effectively, and some experienced issues with the motor or the completeness of repair kits. A few people also felt that the price, especially with added shipping costs, was too high.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the product's effectiveness in... See more

Quality

Clients share positive opinions on quality. Many reviewers describe the products as well-made and... See more

User experience

Consumers generally find the user experience to be positive, highlighting its ease of assembly and use. Many... See more

Delivery service

Reviewers mention positive feedback about delivery service. Many customers praise the fast delivery, with... See more

Price

Customers consistently note ambiguous experiences with price. Many reviewers found the product price to be... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I've been using my sweeper for about 6 weeks now, it cleans my turf great, easy to use. I noticed that one of my back wheels was damaged during shipping and I cannot seem to get a response out of them... See more

Rated 4 out of 5 stars

Used The Turmatic for the first time for about an hour and a half. Works as described, takes a few passes to get all the debris that’s on the turf. It cannot collect debris that’s close to a fence o... See more

Rated 5 out of 5 stars

I love my Turfmatic sweeper. It cleans the debris and stands the grass back up for a great look. Something happened to the motor during the first year and it wasn't working. When I requested warranty... See more

Rated 5 out of 5 stars

I love my Turfmatic™ 380 Artificial Grass Sweeper! I have a pepper tree which drops a lot of small leaves and seeds and the machine picked up the mess easily saving me a lot of time! Putting it tog... See more


Company details

  1. Tool Manufacturer

Written by the company

Turfmatic™ is a global brand specialising in electric sweepers and power brooms for artificial grass maintenance. Our tools are engineered to clean, lift, and revitalise synthetic turf—making them ideal for homes, schools, sports facilities, landscapers, and installers worldwide. From compact sweepers to professional-grade brooms, Turfmatic™ products are trusted for their durability, ease of use, and powerful results. With customers across the UK, USA, Europe, and Australia, we’re proud to support a cleaner, greener lawn—wherever you are.

Turfmatic™ Customer Guarantee

At Turfmatic™, we stand behind the quality and performance of every product we sell. That’s why we offer the following customer guarantees:

At Turfmatic™, we stand behind the quality and performance of every product we sell. That’s why we offer the following customer guarantees:
🔧 1-Year Manufacturer Warranty All Turfmatic™ machines come with a 12-month warranty covering manufacturing defects, parts, and workmanship under normal use. - 🌍 International Support We ship worldwide and provide customer support for all orders, no matter where you're located. Spare parts and servicing options are available to keep your machine running for years to come. - 💬 Responsive Help Need help? Our team is here to assist with technical support, order issues, or usage advice—just drop us an email and we’ll respond promptly.

Contact info


4.1

Great

TrustScore 4 out of 5

267 reviews

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Replied to 29% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

I bought the turfmatic 600

I bought the turfmatic 600. The purchase and shipping was faxt. The machine feels like its made from good quality materials. However, the brush throws all the infill and whatever else is on the turf onto the operator its a bad design.

24 October 2024
Turfmatic logo

Reply from Turfmatic

Hello Tyler, inline with all PowerBrooms both petrol and electric the rotation of the brush is towards the operator. This assures that you can work backwards across the lawn without standing on the cleaned and lifted area. Please see youtube for landscaper examples of power broom usage on artificial grass.

Rated 3 out of 5 stars

I’ve had the Turfmatic for less than 2…

I’ve had the Turfmatic for less than 2 years and now I can’t even go 3 minutes without it stopping. Super frustrating and it takes at least another five minutes to start back up again. If I could go with a different brand, I totally would!! I also reached out to the customer service and never heard back!

26 October 2024
Unprompted review
Rated 5 out of 5 stars

I love my Turmatic machine

I love my Turmatic machine. My artificial grass has never look better. This machine is exactly what I was hoping for and needed. The only thing I could possibly ask is that it was battery operated. The cord is kind of a pain, but may very well be needed for any degree of extended use. If that's the case, I certainly get it. That said, I love this machine.

11 September 2024
Rated 5 out of 5 stars

Works as advertised

Works as advertised. Easy to assemble, the Turfmatic is a very effective sweeper for artificial turf. Once I got the hang of it, I was done with the front and back yard in about 20 minutes.

2 September 2024
Rated 1 out of 5 stars

I've not been communicated too about my…

I've not been communicated too about my purchase. Nothing on delivery, expected date or anything.

2 September 2024
Turfmatic logo

Reply from Turfmatic

You have ordered for shipping before the end of Sept, hence the discount. However shipping may start at the end of next week if inventory becomes available early.

Rated 1 out of 5 stars

Terrible

Terrible, used once was on for about 5 minutes before it cut out now doesn’t turn on called turfmatic apparently to busy to answer the phones

11 September 2024
Unprompted review
Rated 4 out of 5 stars

Great purchase

We have 6000 sq feet of turf. Before we bought Turfmatic we use a blower to clean it. The Turfmatic is by far so much better. Not only does it clean the turf but it make it look so pretty. The cord is the only downside but not that bad. It was well worth the purchase.

2 August 2024
Rated 5 out of 5 stars

It works great

It works great. I have no complaints. I have turf in my front and backyard. We got both done in the time it would take to do one. Thanks for a great product.

23 May 2024
Rated 5 out of 5 stars

Effective turf cleaner/fluffer

The sweeper arrived quickly. I have used my Turfmatic sweeper once. The sweeper did an effective job of removing and catching debris from the turf. It also fluffed the turf. I need to use it again to further raise the turf. At this time, I would recommend this sweeper to others.

13 July 2024
Rated 5 out of 5 stars

Works surprisingly well

Works surprisingly well. Frustrating to have to buy direct, but they delivered in a timely manner and the product works great brushing and tidying up our artificial turf even from pine needles.

11 June 2024

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