Turbo4ride Reviews 

236
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 105 reviews, reviewers had a great experience with this company. Customers frequently praise the dedicated support team for being extremely helpful and understanding when addressing various customer concerns and personal requests. Many people find the customer service to be exceptionally efficient, noting that any reported problems are resolved very quickly. However, some people mentioned unexpected billing discrepancies following recent online transactions. A few reviewers also noted that the refund process was sometimes challenging. Some consumers were dissatisfied because unresolved payment complications left them feeling deeply frustrated with the entire process.

What people talk about most

Refund

Consumers find refund experiences to be highly mixed and uncertain. While many reviewers report that customer... See more

Staff

People report positive experiences with staff, highlighting professional and helpful service. Consumers... See more

Customer service

Users describe positive interactions with customer service, noting that support agents and escalation teams... See more

Payment

Reviewers express strong dissatisfaction and frustration regarding unexpected payments and disputed charges... See more

Response time

Customers had positive experiences with response time, praising the team for being prompt to urgent matters... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Someone hacked my credit card and refunded the amounts that were charged right away. Before it was escalated however I was somewhat treated as though I made these purchases! I'm sorry I'm a 70 year ol... See more

Rated 4 out of 5 stars

The fact that you guys resolve my issue quickly and positively I'm sorry we had this error but I appreciate your time and your effort I was upset at first that this happened but you guys stepped up an... See more

Rated 4 out of 5 stars

The person I was chatting with kept saying the same thing. I don’t own a bike or anything for this site. Never been to this site I told them my information was stolen obviously. But at the end my refu... See more

Rated 4 out of 5 stars

NOt even sure how i was signed up for this company, but when i realized it and I reached out they were happy to refund mt fees.



Contact info

3.9

Great

TrustScore 4 out of 5

236 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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3.9

All reviews

(236)

117 reviews in the last 12 months

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Rated 4 out of 5 stars

Never signed up for this merchant

Never signed up for this merchant. I got directed to turbo4ride due to false advertising on Facebook. But Eugene fixed my issue and got my money back to me and cancelled my membership.

22 September 2025
Unprompted review
Rated 5 out of 5 stars

I wanted to cancel my account because I…

I wanted to cancel my account because I did not remember signing up for it.
I contacted them and they have been so helpful and actually kept their word. There were no lies or trying to fool me. They are very honest and do what they advertise. There should be more companies like this.
I highly recomend them.

28 August 2025
Unprompted review
Rated 1 out of 5 stars

Beware of Turbo4ride it’s a SCAM!!!

This website is a scam. I never signed up for a membership with this company. Some how I was redirected to their website and thought I made a purchase of something else. I did not know that I signed up for a membership. I never got the item I purchased and I never got an email telling me that I signed up for any membership. It wasn’t until I noticed all the fees coming out of my account for no reason. I called the number and email trying to get my money back and they only wanted to give me one payment back. This is an awful way to get peoples money and this site needs to be shut down ASAP!! They are also writing their own reviews. All the reviews that are good are back to back, like one day after the other, and they don’t look like real reviews. Please be aware of this site. Also their products are over priced and u can buy all the stuff they have in any store like Walmart. This site has only be going since 2025 if that tells people anything! Another women had the same problem has me and it seems like it happened on the same day.

26 August 2025
Unprompted review
Rated 1 out of 5 stars

It's a scam

It's a scam! I did not sign up for their service. I was redirected to their site while trying to purchase a product that I saw advertised on Facebook. When I saw that this had happened, I thought that i had ended the purchase process. I was subsequently charged twice in early August after which I terminated it, via email, or so I thought. Then, I was charged again August 18. I phoned them on August 19 to express my anger about this and they reluctantly agreed to refund half of the latest charge (big deal!). I asked them several times to make sure that my account had been terminated and that there would be no further charges to my credit card. Again, I want to reiterate that this is a slimy way to do business and, in my opinion, is fraudulent.

19 August 2025
Unprompted review

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