Turbo4ride Reviews 

236
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 105 reviews, reviewers had a great experience with this company. Customers frequently praise the dedicated support team for being extremely helpful and understanding when addressing various customer concerns and personal requests. Many people find the customer service to be exceptionally efficient, noting that any reported problems are resolved very quickly. However, some people mentioned unexpected billing discrepancies following recent online transactions. A few reviewers also noted that the refund process was sometimes challenging. Some consumers were dissatisfied because unresolved payment complications left them feeling deeply frustrated with the entire process.

What people talk about most

Refund

Consumers find refund experiences to be highly mixed and uncertain. While many reviewers report that customer... See more

Staff

People report positive experiences with staff, highlighting professional and helpful service. Consumers... See more

Customer service

Users describe positive interactions with customer service, noting that support agents and escalation teams... See more

Payment

Reviewers express strong dissatisfaction and frustration regarding unexpected payments and disputed charges... See more

Response time

Customers had positive experiences with response time, praising the team for being prompt to urgent matters... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Someone hacked my credit card and refunded the amounts that were charged right away. Before it was escalated however I was somewhat treated as though I made these purchases! I'm sorry I'm a 70 year ol... See more

Rated 4 out of 5 stars

The fact that you guys resolve my issue quickly and positively I'm sorry we had this error but I appreciate your time and your effort I was upset at first that this happened but you guys stepped up an... See more

Rated 4 out of 5 stars

The person I was chatting with kept saying the same thing. I don’t own a bike or anything for this site. Never been to this site I told them my information was stolen obviously. But at the end my refu... See more

Rated 4 out of 5 stars

NOt even sure how i was signed up for this company, but when i realized it and I reached out they were happy to refund mt fees.



Contact info

3.9

Great

TrustScore 4 out of 5

236 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.9

All reviews

(236)

117 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The escalation team truly read my…

The escalation team truly read my email, responded promptly and as kindly as possible. I appreciate their diligence in responding and understanding my concerns. They provided exceptional customer care services and I will always remember my experience with this company as a positive one.

12 November 2025
Unprompted review
Rated 4 out of 5 stars

Someone hacked my credit card and…

Someone hacked my credit card and refunded the amounts that were charged right away. Before it was escalated however I was somewhat treated as though I made these purchases! I'm sorry I'm a 70 year old women whom lives in the country on dirt roads and after looking at the web site that is nothing I would ever purchase. I do appreciate this being handled even though I still turned it over to my credit card fraud department

3 November 2025
Unprompted review
Rated 1 out of 5 stars

This is the site that popped up on my…

This is the site that popped up on my bank statement after completing a survey for SHEIN product box that was supposed to be 9.99+tax TOTAL. This and 3 other charges showed up from that purchase, and I don't know what this site has to even do with it. I am in contact with my bank now for fraud charges and will be ordering a new card. Apparently the other site gave my debit info to these folks too. I'm not happy, but mostly confused. Hoping this doesn't happen to anybody else.

3 November 2025
Unprompted review
Rated 2 out of 5 stars

Was paying for shipping on supposedly…

Was paying for shipping on supposedly free prize. Every indication was Walmart. After entering shipment payment my bank called saying 3 different charges were submitted $9.99, $12 and $14. They said they would workit out for me. I am not sure of date? 10/23.

23 October 2025
Unprompted review
Rated 4 out of 5 stars

NBNB

Raj helped me to get refund update, please do the refund process asap

2 November 2025
Unprompted review
Rated 5 out of 5 stars

There was a link about a free boneless…

There was a link about a free boneless couch with a fee of 999 on Facebook that someone had posted I clicked on it there was a lot of fees associated with it after I gave my information for the $9.99 I contacted customer service and they handled it and told me that I would be getting a full refund for the extra charges. Very professional great experience

30 October 2025
Unprompted review
Rated 3 out of 5 stars

Hacked and looted

Although it took me hours of playing phone tag, and email tennis to have my money returned to me in full after being hacked into an agreement binding me to a membership with turbo 4 ride, their customer service team did finally reimburse me every single penny that was stolen from me.

9 October 2025
Unprompted review
Rated 4 out of 5 stars

The person I was chatting with kept…

The person I was chatting with kept saying the same thing. I don’t own a bike or anything for this site. Never been to this site I told them my information was stolen obviously. But at the end my refund was approved. My identity was stolen. I didn’t know this existed till I saw it in my bank statement that I check daily with

28 October 2025
Unprompted review

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