Someone hacked my credit card and refunded the amounts that were charged right away. Before it was escalated however I was somewhat treated as though I made these purchases! I'm sorry I'm a 70 year ol... See more
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The escalation team truly read my…
The escalation team truly read my email, responded promptly and as kindly as possible. I appreciate their diligence in responding and understanding my concerns. They provided exceptional customer care services and I will always remember my experience with this company as a positive one.
I had to reach out to customer service…
I had to reach out to customer service with an issue I had & they immediately resolved the issue!
I also ordered some items, I am waiting for them to arrive. I am super excited.
Very friendly and always willing to…
Very friendly and always willing to help and collaborate. I am very grateful for the work they do.
I subscribed originally with the…
Kenny and Jeremy on the escalation team were very helpful with my account charges.
Someone hacked my credit card and…
Someone hacked my credit card and refunded the amounts that were charged right away. Before it was escalated however I was somewhat treated as though I made these purchases! I'm sorry I'm a 70 year old women whom lives in the country on dirt roads and after looking at the web site that is nothing I would ever purchase. I do appreciate this being handled even though I still turned it over to my credit card fraud department
I was scammed out my money y'all could…
I was scammed out my money y'all could not faulse advertise products and truck ppl into signing up so y'all can rob them
First of all please can you ask first…
First of all please can you ask first or give some signal to your costumer before deducting to theirs account its not good if its automatically deducted to the bank
Not sure how i got signed up...
NOt even sure how i was signed up for this company, but when i realized it and I reached out they were happy to refund mt fees.
So far I haven’t seen a credit back for…
So far I haven’t seen a credit back for a purchase I never made. However if they do credit back my account that they promised for a positive review I will further update.
This is the site that popped up on my…
This is the site that popped up on my bank statement after completing a survey for SHEIN product box that was supposed to be 9.99+tax TOTAL. This and 3 other charges showed up from that purchase, and I don't know what this site has to even do with it. I am in contact with my bank now for fraud charges and will be ordering a new card. Apparently the other site gave my debit info to these folks too. I'm not happy, but mostly confused. Hoping this doesn't happen to anybody else.
I appreciated the prompt response I received!!
I appreciate the prompt attention I received on this matter! Your words of kindness meant a great deal to me.
Helpful in getting my problem resolved
Helpful in getting my problem resolved
Was paying for shipping on supposedly…
Was paying for shipping on supposedly free prize. Every indication was Walmart. After entering shipment payment my bank called saying 3 different charges were submitted $9.99, $12 and $14. They said they would workit out for me. I am not sure of date? 10/23.
NBNB
Raj helped me to get refund update, please do the refund process asap
There was a link about a free boneless…
There was a link about a free boneless couch with a fee of 999 on Facebook that someone had posted I clicked on it there was a lot of fees associated with it after I gave my information for the $9.99 I contacted customer service and they handled it and told me that I would be getting a full refund for the extra charges. Very professional great experience
Hacked and looted
Although it took me hours of playing phone tag, and email tennis to have my money returned to me in full after being hacked into an agreement binding me to a membership with turbo 4 ride, their customer service team did finally reimburse me every single penny that was stolen from me.
The team really helped me resolve the…
The team really helped me resolve the issue quickly
The person I was chatting with kept…
The person I was chatting with kept saying the same thing. I don’t own a bike or anything for this site. Never been to this site I told them my information was stolen obviously. But at the end my refund was approved. My identity was stolen. I didn’t know this existed till I saw it in my bank statement that I check daily with
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