TUNING-DATABASE Reviews 23

TrustScore 4.5 out of 5

4.4

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See what reviewers are saying

Rated 5 out of 5 stars

Best product and service I`ve ever had to be honest for TunerSuite Ultra Portal. Always responsible, professional, knows what he does. I received a lot of after sales support, new features implementin... See more

Company replied

Rated 5 out of 5 stars

Excellent, I had some trouble with the product i bought and in few minutes everything was fixed. Good interaction i am happy

Rated 1 out of 5 stars

Beware of This guy is professional scammer! tuning-database.co.uk. He steal from me around 400$! I paid stage tuning + software! After i paid he didn’t answer my message anymore!

Rated 5 out of 5 stars

Will work more with TUNING-DATABASE because they are trustful, fast, offering good quality support. They know what they are doing.

Company details

  1. Auto Tune Up Service
  2. Business Development Service
  3. Computer Software Store
  4. Helpline
  5. Software Company
  6. Tuning Automobile

Written by the company

Tuning-Database is a UK-based automotive software company specialising in professional ECU remapping solutions. Since 2018, we have been developing tools and services for the chiptuning industry, serving workshops and independent tuners across Europe and beyond. Our flagship product, TunerSuite Ultra, is a self-hosted ECU file service portal built for professional tuning companies. It provides a complete client-facing platform with a file request wizard, credit-based payments, automated invoicing, real-time notifications, and a full admin panel — all running on your own server under your own brand. We also maintain a comprehensive vehicle database covering 11,500+ vehicles and 2,300+ ECU types, giving tuners instant access to accurate technical data. Our focus is on building reliable, production-grade software for professionals who need a proper business tool — not a template. Every TunerSuite installation is a standalone system that our clients own and control. We provide direct technical support to all active licence holders and actively develop new features based on client feedback. Our development cycle is transparent, with regular updates and a public changelog. If you are a tuning professional looking for a serious file service platform, we invite you to explore the live demo at files.tuning-database.co.uk before making a decision.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

23 reviews

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1-star

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Rated 5 out of 5 stars

Excellent

Excellent, I had some trouble with the product i bought and in few minutes everything was fixed. Good interaction i am happy

19 March 2026
Unprompted review
Rated 5 out of 5 stars

Very good and high-quality service and…

Very good and high-quality service and support is absolutely excellent, development ideas are well received and almost all of them are even implemented

7 April 2026
Unprompted review
TUNING-DATABASE logo

Reply from TUNING-DATABASE

Thank you Righard! We're glad you're enjoying the service and that your feature ideas are making it into the product. That's exactly how we work — our users shape the roadmap. Looking forward to building more together.

Rated 5 out of 5 stars

Recommended for Tuning File Portal software.

Best product and service I`ve ever had to be honest for TunerSuite Ultra Portal. Always responsible, professional, knows what he does. I received a lot of after sales support, new features implementing, problems solving and whats the most important quality and speed he does and fixes everything and all is for very reasonable price comparing with other similar products in the market. Look forward for long term cooperation.

2 April 2026
Unprompted review
TUNING-DATABASE logo

Reply from TUNING-DATABASE

Thanks Dom, really appreciate the detailed feedback! It means a lot coming from someone who uses TunerSuite Ultra daily. We're committed to keeping the quality high and the prices fair. Here's to a long partnership!

Rated 1 out of 5 stars

My experience with…Gheorghe -lorin- cimponer from Tuning-Data-Base.co.uk

My experience with tuning-database.co.uk / the operator off the company is Gheorghe -lorin -cimponer
I have contact the company last Saturday
He give me his private number +447342130317 i called him after hi give me his number talk to him and it sounds be nice guy.hi make me offer for kess v2 / 5.030 purple board /carry case / cable / 5 hour free support / for 90 £ inkl shipping and handling.then hi send me an wired link called buy.stripe.com
that i have fill in my credit card details that looks fish already.
He then put pressure on me that i had hurry . stupid that I'm made payments with PayPal for family and friends.
Now no response by wapps app no phone cal response even the business.
After i realized I be scammed i looked to all the details what i had.first picture off the kess V2 purple board where stolen from internet pictures / email address PayPal :skynetxnet@gmail com is not from his business.try to steal my credit cart details.make me promise there only lias.so beware off this person and this company just hole in wall called tuning -database.co.uk. it fake and scammy business .beware i lost £90 !!!!
I hope this will help for other people
That the not be scammed also
Regards

6 December 2022
Unprompted review
Rated 1 out of 5 stars

Beware of This guy is professional…

Beware of This guy is professional scammer! tuning-database.co.uk. He steal from me around 400$! I paid stage tuning + software! After i paid he didn’t answer my message anymore!

3 December 2022
Unprompted review
Rated 1 out of 5 stars

Bad stage 1 file and no response!

I bought a stage 1 file an Audi A3, says 30 min turn around..after 3 hours they sent the file with no apology or reason. I wrote the file and the next day the customer called complaining about lots of black smoke and says its misfiring also! I tried to contact this company many times over whatsapp and they never answer or reply to me, not even on the website, also they only have whatsapp so you can't call them on phone which seems a bit dodgy. They have totally ignored this and now I have an angry customer and I'm also out of pocket. I really hope others see this before they they use this company...disgraceful service and don't know what they are doing!!

28 October 2022
Unprompted review
Rated 1 out of 5 stars

Don't trust this site..its a scam!!

Looks like I've been ripped off the same as others, website looked legit so thought I'd be ok making a purchase on it. I was wrong had no response for nearly 1 week now..looks like a scam like others have said. I checked on FB and its a similar story.

23 October 2022
Unprompted review
TUNING-DATABASE logo

Reply from TUNING-DATABASE

Hi Mathew, we're sorry you had this experience. We take all complaints seriously and would have been happy to resolve this. Unfortunately we have no record matching your details, which is why we've requested more information through Trustpilot. If this was a genuine purchase, please contact us at support@tuning-database.co.uk with your order number and we'll look into it right away.

Rated 1 out of 5 stars

Response 4 years later!! Virus with software

Sold me software but I can't install as it has a virus attached, he then said this is normal and to give him a call on the phone. How dodgy is this company? Didn't respond for nearly 48 hours and won't refund the for the software I can't use, this is a scam company. I will get my money back through chargeback as have screen shots of everything, this is bordering on fraud.

19 October 2022
Unprompted review
TUNING-DATABASE logo

Reply from TUNING-DATABASE

Hi Ryan,

Thank you for your feedback. We want to clarify that tuning-database.co.uk is under new ownership and management. We have no record of your original transaction or any previous correspondence, as this predates our time running the business.

Our software does not contain any viruses — what you likely encountered was a false positive from your antivirus, which is common with specialist automotive software that interacts with ECU hardware. This is well-documented across the chiptuning industry.

We're sorry you had a negative experience with the previous owners. If you ever need assistance, our current support team is available and responsive.

Kind regards,
Tuning Database Team

Rated 1 out of 5 stars

Scammer beware !

6 August 2022
Unprompted review
TUNING-DATABASE logo

Reply from TUNING-DATABASE

We take accusations like this very seriously. We've requested additional details from the reviewer to verify this claim. We have no record of a transaction under this name. If you had a genuine issue, please contact us at support@tuning-database.co.uk and we'll resolve it immediately.

Rated 1 out of 5 stars

Bad software and don't reply after

29 June 2021
Unprompted review
TUNING-DATABASE logo

Reply from TUNING-DATABASE

We're sorry to hear about your experience. We've reached out for more details but haven't received a response. Our support team is available at support@tuning-database.co.uk — we'd be happy to assist if you'd like to get in touch

Rated 1 out of 5 stars
TUNING-DATABASE logo

Reply from TUNING-DATABASE

Hi Lewis, we're sorry about the delays you experienced back in 2021. Since then, we've significantly improved our response times and support channels. We'd love the chance to make things right — feel free to reach out to us at support@tuning-database.co.uk.

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