Good, until you TRY to cancel
For the price the service was good, enough content to look through and use. However, trying to cancel a subscription was difficult, as usual, like many companies they made it almost impossible despite claiming in their help sections and T&C's you can simple cancel through your profile section of the website. This simply does not exist.
After failed attempts to get them to answer my emails about canceling a sub, how convenient they ignore those ones, I actually, for once, got the little Help chat Bot to work, it sent me a link to a 'Billing Portal' a hidden section of the website! I was able to finally cancel. Nowhere in their Help sections or T&C's ect tell you of this, I somehow stumbled across it.
When companies choose to do this, and it's by design unfortunately, immediately the company becomes untrustworthy. its a shame because their pricing is good and was happy, but after this I will not recommend.

Reply from TuneReel







