We have been trying to visit the showroom for a few weeks, as it is a 2 hour journey for us. We went yesterday and from parking the car to leaving the building it was a first class experience.... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We had been looking for a solution for our patio for some time, given it needs to be in a corner and around soil pipes etc. We contacted one of the fitters on the recommended list, Optimal Shading, an... See more
Company replied
An excellent veranda that has been seamless from start to finish. Online ordering is simple and clear, you know what you're going to get and it's very competitively priced. Has a 5mx3m and 3... See more
Company replied
From the friendly delivery driver to the finished veranda, everything was perfect. The accurate engineering, the protective packaging, easy to follow instructions, well thought out lighting system and... See more
Company replied
Company details
- Carport and Pergola Builder
- Awning Supplier
- Deck Builder
- Garden Building Supplier
- Home Improvement Store
Written by the company
Tuinmaximaal is the Nr. 1 webshop for verandas and accessories. Our goal is to ensure that everyone enjoys his or her garden to the absolute maximum 365 days a year. We make this possible by offering affordable, yet high quality and stylish Gumax® verandas. By streamlining our supply chain and cutting out unnecessary middlemen, we’re able to offer lower prices, all while insuring the highest quality.
Tuinmaximaal
Written by the company
- Tuinmaximaal has won the following FD Gazelle (International) Awards:
- 🏆 - FD Gazelle Award – 2017
- 🏆 - FD Gazelle Award – 2018
- 🏆 - FD Gazelle Award – 2019
- 🏆 - FD Gazelle Award – 2020
- 🏆 - FD Gazelle Award – 2021
- 🏆 - FD Gazelle Award – 2022
- 🌍 - FD Gazelle International Award – 2023
- 🏆 - FD Gazelle Award – 2023
- 🌍 - FD Gazelle International Award – 2024
- 🏆 - FD Gazelle Award – 2024
Contact info
Rooijakkersstraat 8, 5652BB Eindhoven, Eindhoven, Netherlands
- (+44) 0330 818 3230
- info@tuinmaximaal.co.uk
- tuinmaximaal.co.uk
Premium verandas at the lowest price
4.1
Great
117 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
5 STAR PRODUCT WITH 5 STAR SERVICE
5 STAR PRODUCT WITH 5 STAR SERVICE
I am so happy with the process of ordering the veranda to the delivery, the ordering was so easy and I was updated with the delivery schedule.
I am so pleased with the veranda purchased from this company, the quality and how is made is very impressive. I would highly recommend this item.
ADDED TO REVIEW
We added the doors and side, as we thought we would enjoy the outside space more, absolutely amazing, so pleased with the quality of the doors, so so happy!
2 October 2025
Unprompted review
Reply from Tuinmaximaal UK
Dear Ms. Grant,
Thank you very much for your kind words and wonderful feedback. We are delighted to hear that you are pleased with both the quality of your veranda and the service you received. Your recommendation is greatly appreciated. We hope you enjoy your veranda for many years to come.
Kind regards,
Larisa | Team Tuinmaximaal
Started a little shaky but turned out perfectly
Its a great website but could be easier as it is easy to make a mistake when order elemental parts as I did and ordered some incorrect U channels. Then when trying to resolve the problem I was told to wait for the Service department to get back to me.....which they never did, so I left a note on the Facebook page at which point I received an apology and explanation that for some I.T. issue my messages had gone astray - since then Tuinmaximaal have refunded me the cost of the incorrect parts that I ordered and told me to dispense with them as I want so fair play, they fixed the issue and sorted things out for me so a big 'Thank you' to Tuinmaximaal for putting the issue right for me and as for the product - the sliding doors that I purchased they look fantastic in my hallway and I would reccomend anyone who needs the systems they offer, to buy from Tuinmaximaal.
4 September 2025
Unprompted review
Reply from Tuinmaximaal UK
Dear Mr. Chris,
Thank you very much for sharing your experience. We appreciate your understanding and patience while the issue was resolved, and we are pleased to hear that everything has been settled to your satisfaction. It is wonderful to know that you are happy with your sliding doors and that they look great in your hall. Your recommendation means a lot to us. We hope you enjoy your purchase!
Kind regards,
Mees | Team Tuinmaximaal
We had been looking for a solution for…
We had been looking for a solution for our patio for some time, given it needs to be in a corner and around soil pipes etc. We contacted one of the fitters on the recommended list, Optimal Shading, and they advised us through the whole process of what to buy and then did a brilliant job of the fitting. We couldn't be happier with the product and process throughout. Thank you for a stress free and beautiful solution.
1 September 2025
Unprompted review
Reply from Tuinmaximaal UK
Dear Ms. Wendy,
Thank you very much for your kind review. We are delighted to hear that the installation process went smoothly and that you are pleased with both the product and the result. It is wonderful to know that your new veranda solution meets your expectations.
We hope you will enjoy it for many years to come.
Kind regards,
Mees | Team Tuinmaximaal
Reply from Tuinmaximaal UK
Dear J. Hibbard,
Thank you for this wonderful 5-star review. We are delighted to hear that you are so satisfied with our products and that the installation went smoothly and easily.
We hope you will enjoy your purchase from Tuinmaximaal for many years to come and thank you for your trust in us.
Kind regards,
Esther | Team Tuinmaximaal.
Hassle free experience with Optimal Shading Ltd as surveyor/installer
Order and delivery all went very smoothly. The materials arrived on time as communicated and nothing was damaged.
Costin from Optimal Shading Ltd advised through the whole process and completed the installation without any problems and was kind enough to take a break on the second day when no one could be home. Much appreciated. I am happy to recommend Optimal Light Shading to anyone considering installation of Tuinmaximaal products.
1 July 2025
Unprompted review
Reply from Tuinmaximaal UK
Dear Inder Babbra,
Thank you for your lovely review! We're so glad to hear that your experience with our products went smoothly, from ordering to delivery.
It’s great to know the materials arrived on time and in perfect condition. We always aim to make the process as hassle-free as possible, and it’s wonderful to hear that reflected in your experience.
Your recommendation means the world to us, and we hope you enjoy your Tuinmaximaal product for many years to come!
Kind Regards,
Hannah | Team Tuinmaximaal
Nightmare Service -
The initial experience was great — very responsive when preparing the quotation.
However, it turned into a nightmare after the payment was made. Communication dropped significantly, with little to no response after I placed the order. No one provided accurate information about the delivery date, despite my repeated attempts to follow up. I’ve called more than 10 times over the past four weeks since placing the order — absolutely ridiculous. Just keep telling you that they're extremely busy. Thats it!
23 June 2025
Unprompted review
Reply from Tuinmaximaal UK
Dear Sir, Madam,
First of all, we are very sorry to hear that you are not entirely satisfied with the delivery. We have thoroughly checked our systems but, unfortunately, have been unable to identify the cause of the issue.
We would therefore kindly ask you to share your experience with us by emailing contact@tuinmaximaal.nl. This will allow us to work together in finding a suitable solution.
Kind regards,
Merel | Team Tuinmaximaal
Brought a set of 4 sliding doors to…
Brought a set of 4 sliding doors to replace a canvas cover on the front of a hand built garden room. They fitted perfectly and we are so happy with them..wish we done this years before!! The delivery driver was brilliant, very friendly and drove from Holland.
1 May 2025
Unprompted review
Reply from Tuinmaximaal UK
Dear Madam,
Thank you so much for sharing your experience! We're thrilled to hear that the sliding doors were a perfect fit and that you're so happy with the result — it's always great to hear customers say they wish they'd done it sooner!
We're also glad to hear the delivery went smoothly and that our driver made a positive impression. We'll be sure to pass on your kind words.
Wishing you many enjoyable moments in your garden room!
Kind regards,
Jessica | Team Tuinmaximaal
Really great product
Really great product. Even the builders who built it praised the quality and easy of putting together as everything lines up perfectly.
Quality is very good and looks wonderful when installed. The motorized blinds and spot lights a fantastic and everything is of solid quality.
28 May 2025
Unprompted review
Reply from Tuinmaximaal UK
Dear Sir,
Thank you for your wonderful feedback! We're delighted to hear that not only you, but also the builders, were impressed with the quality and precision of the product.
It’s great to know that the installation went smoothly and that features like the motorized blinds and spotlights have added to your enjoyment. We always strive for high-quality craftsmanship, so your comments truly mean a lot to us.
Enjoy your new veranda, and don’t hesitate to reach out if you need anything in the future!
Kind regards,
Maurits | Team Tuinmaximaal
Beautiful product
Beautiful product, a very well designed modular building with a very flexible system of parts to get exactly what we required. An excellent team of support staff. We are very pleased with the result and when our neighbour saw the veranda he has now ordered one too which speaks for itself.
9 May 2025
Unprompted review
Reply from Tuinmaximaal UK
Dear Sir/Madam,
Thank you very much for your kind and constructive feedback!
We’re delighted to hear that you found the installation information clear and helpful — especially the combination of the instruction manual and the video. It’s great to know that our communication and updates throughout the ordering and delivery process were helpful to you.
We do regret to hear that the driver did not call ahead as expected. We understand how this impacted your ability to receive and move the delivery, and we sincerely apologize for the inconvenience caused. Your feedback has been noted and will be shared with our logistics partners to help prevent this in the future.
We truly appreciate your comments about the quality of the product, and we’re happy to know you are pleased with the final result. Thank you for choosing Tuinmaximaal, and we hope you enjoy your veranda for many years to come!
Kind regards,
Jessica | Team Tuinmaximaal
Absolutely delighted with the Veranda!
Absolutely delighted with the Veranda - quality product and engineering!
Delivery and packaging were excellent. Installation instructions were very clear and easy to to follow. Very good value for money.
31 March 2025
Unprompted review
Reply from Tuinmaximaal UK
Dear Sir,
We are delighted to see that everything is to your satisfaction. Thank you for your review! We wish you maximum enjoyment with your purchase from Tuinmaximaal.
Kind regards,
Jessica | Team Tuinmaximaal
My order had a box missing and i am…
My order had a box missing and i am still waiting for it.
It has caused so issues with the people i arranged to install it.
6 June 2025
Unprompted review
Reply from Tuinmaximaal UK
Dear Sir,
Thank you for your feedback, and we sincerely apologize for the inconvenience caused by the missing box from your order.
We understand how frustrating this must have been, especially considering the time and arrangements you made with the installers. This is certainly not the experience we want for our customers.
Please be assured that we are actively working to resolve this as quickly as possible. We can assure you that your package is on its way and will be delivered soon.
Once again, we’re truly sorry for the delay and any disruption it caused. We appreciate your patience and understanding.
Kind regards,
Jessica | Team Tuinmaximaal
Overall very good.
The installation information was very good. To have the instruction manual and a video available was invaluable. There was good communication from them, from when the order was placed to delivery. Good information about delivery times and dates. The only issue was I did not get the call from the driver to inform me of when they would arrive to deliver, which meant I was not there when to receive it. That did cause a problem for moving the pallet to where I needed it. Quality of the product is very good. Overall I am very happy with the service and the product.
12 April 2025
Unprompted review
Reply from Tuinmaximaal UK
Dear Sir,
Thank you very much for your kind and constructive feedback!
We’re delighted to hear that you found the installation information clear and helpful — especially the combination of the instruction manual and the video. It’s great to know that our communication and updates throughout the ordering and delivery process were helpful to you.
We do regret to hear that the driver did not call ahead as expected. We understand how this impacted your ability to receive and move the delivery, and we sincerely apologize for the inconvenience caused. Your feedback has been noted and will be shared with our logistics partners to help prevent this in the future.
We truly appreciate your comments about the quality of the product, and we’re happy to know you are pleased with the final result. Thank you for choosing Tuinmaximaal, and we hope you enjoy your veranda for many years to come!
Kind regards,
Jessica | Team Tuinmaximaal
Well designed and looks great.
The website is easy to use and the ordering process went smoothly. The communication was good and the veranda was delivered on time, as planned.
The 6m wide x 3.5m deep veranda frame was easy to build, mostly on my own with a Genie lift but with a second person to help lift the heavy front beam onto the Genie lift and to hold parts together while I fixed them.
Installing the glass was a difficult, the panes are very heavy and have to be lifted on edge as they can't support their own weight if lifted flat. On edge it only just fits, diagonally, through the gaps in the frame.
It took 5 of us with the Genie lift to get the glass in place and it was quite stressful.
The parts of the veranda are very well and accurately made and fit together without any problems. The finish on the metalwork seems hardwearing.
We are very pleased with the finished product, it looks great and is very solid. It is a very useful addition to our home.
12 March 2025
Unprompted review
Reply from Tuinmaximaal UK
Dear Sir,
Thank you so much for your detailed and thoughtful review!
We’re very happy to hear that the ordering process went smoothly and that our website and communication met your expectations. It’s also great to know that the veranda was delivered on time and that the parts fit together well during assembly.
We truly appreciate your honest feedback about the glass installation. We understand it can be a challenging step due to the size and weight of the glass panels. It’s impressive that you managed the majority of the build yourself, and we’re glad to hear you had support when it was most needed.
Your compliments about the quality and finish of the veranda mean a lot to us. We’re thrilled that the final result not only looks great but also adds real value to your home.
Thank you once again for choosing us, and we hope you enjoy your new veranda for many years to come!
Kind regards,
Jessica | Team Tuinmaximaal
We have ordered off this company twice…
We have ordered off this company twice and both times they have not disappointed great value for money very good delivery service as well would definitely recommend 😊.
20 March 2025
Unprompted review
Reply from Tuinmaximaal UK
Dear Sir/Madam,
We greatly appreciate that you mention that you are so satisfied with our value for money. Moreover, we thank you for your time and writing this nice review. We hope you can enjoy your patio cover for many years to come.
Kind regards,
Jessica | Team Tuinmaximaal
Smooth Process with Quick Delivery and Quality Glass Panels
Ordering was straightforward, and delivery to Manchester was quick. Installation was relatively easy, but for a 5m by 3m setup with glass panels, a skilled team is recommended due to the weight of the glass. As long as you follow the provided instructions, the process goes smoothly.
23 May 2025
Unprompted review
Reply from Tuinmaximaal UK
Dear Sir,
Thank you for your positive review. We really appreciate that you took the time to share your experiences with Tuinmaximaal. We hope you can enjoy your veranda for a long time to come!
Kind regards,
Jessica | Team Tuinmaximaal
i bought a verandah!
i bought a verandah,excellent piece of kit,the price point is spot on would have cost twice that going elsewhere,i did think about doing it myself ,then had a word to myself and got a builder to put it up good move on my part,realy pleased with the end result thanks to tuinmaximaal and the fantastic delivery driver.
3 April 2025
Unprompted review
Reply from Tuinmaximaal UK
Dear Sir,
Thank you very much for your kind words. Great to read that you are so satisfied, that is also our goal! We are pleased to hear that the assembly went smoothly. We wish you maximum enjoyment with your purchase from Tuinmaximaal.
Kind regards,
Jessica | Team Tuinmaximaal
Reply from Tuinmaximaal UK
Dear Mr Davies,
Thank you very much for the positive review.
Great to hear that you are satisfied with our products.
Kind regards
Hannah | Team Tuinmaximaal
I ordered 2 verandas one was a…
I ordered 2 verandas one was a polycarbonate roof and the advice i was given was correct (I was advised that i can reduce the depth from 2.5 metre to 2.00metre to fit the area i need to cover)
The second veranda was a glass roof 3 metre depth
i was advised that i can adjust the posts by 50cm on the depth to have the veranda leaning over the garage roof to fit between the house and the garage
when i come to put it up i was told that the posts can only be adjusted under the gutter and not the side
i have phoned and tried to resolve the matter but no joy
i have asked to return the veranda but no joy
i have asked if they can do me a discount on another veranda and i will keep this one as well but still no joy
very annoyed with this
customer service after sale is useless
5 May 2025
Unprompted review
Reply from Tuinmaximaal UK
Dear Khosla,
Thank you for your review and for bringing your concerns to our attention.
We are very sorry to hear that your experience with the installation advice for your second veranda has led to so much frustration. This is absolutely not the outcome we want for our customers.
While we’ve previously shared technical limitations regarding the positioning of the posts for glass verandas, mainly to protect the structural integrity and your warranty We do understand your disappointment and how this situation has developed.
We take feedback like yours seriously and will be reaching out to you directly to explore how we can still help you. Thank you again for your patience and for giving us the opportunity to make things right.
Kind regards,
Hannah | Team Tuinmaximaal
Great 5 rail sliding doors bought for…
Great 5 rail sliding doors bought for garden cabin project, feels good quality, slides smooth ly and effortlessly, Matt black looks sleek too
5 June 2025
Unprompted review
Reply from Tuinmaximaal UK
Dear Mr Bailey,
Great to hear that you are satisfied with the quality of our products. Thank you very much for the positive review.
We wish you maximum enjoyment with your new sliding doors.
Kind regards,
Hannah | Team Tuinmaximaal
I have no idea where such negative…
I have no idea where such negative opinions come from, I ordered and received as I was informed and decided to install it myself and to my surprise everything went according to the instructions and without the slightest problems for the price of 2100+ my installation and not 5,500 thousand pounds as I was offered in the showrooms. Thank you once again for the excellent product that is Tuin Maximaal.
1 June 2025
Unprompted review
Reply from Tuinmaximaal UK
Dear Mr Burza,
Thank you so much for your kind words and positive feedback. We're delighted to hear that everything went smoothly with your order and that the self-assembly process was clear and problem-free. It's great to know you were able to complete the installation yourself and save considerably compared to other offers you received.
Please note: While there is no Tuinmaximaal staff present on-site, our team is ready to help you via chat or phone. The showroom is hosted at one of our assembly partners, Secure Fireplace Shop.
Thank you once again for your trust and support.
Kind Regards,
Merel | Team Tuinmaximaal
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