I have a gambling addiction and have…
I have a gambling addiction and have repeatedly asked to be permanently self-excluded.
This company appears to operate around 40 different gambling brands/platforms, yet when I request self-exclusion, they only close my account with one brand. I can still easily register and gamble on their other platforms.
In my opinion, this is completely irresponsible and unacceptable, especially when a customer has explicitly stated that they have a gambling addiction and want to be blocked.
A responsible gambling company should take self-exclusion seriously and make sure vulnerable customers cannot simply move to another platform within the same group.
I find this extremely unprofessional and irresponsible. I would strongly advise anyone with gambling problems to stay away from this company and its platforms.
