TSR Electrical Group Reviews 8

TrustScore 4 out of 5

4.1

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Company details

  1. Electrician
  2. Electrical Installation Service
  3. Home Automation Company
  4. Home Cinema Installation

Written by the company

TSR Electrical Group are a dynamic electrical and home automation specialist based in Redditch, Worcestershire. We offer a diverse range of services tailored for both commercial and residential environments including electrical, smart home, building automation, security and energy. We aim to deliver exceptional and bespoke services of the finest quality. Staying up to date with the latest regulations and industry guidance to ensure that our work remains compliant and adheres to our high-quality standards. As a company we make a commitment to excellence and first-class customer experience.


Contact info

4.1

Great

TrustScore 4 out of 5

8 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

First class experience

First class experience! Highly recommend- we had electricians over a number of weeks leading up to Christmas and again last week & my dealings with them and the company as a whole was excellent. So much better than dealing with a ‘one man band’. Work was done to a high standard and in a reliable and friendly manner. Any problems were addressed swiftly. Excellent experience!

16 January 2025
TSR Electrical Group logo

Reply from TSR Electrical Group

Thank you for such a lovely review Mrs HL. It was a pleasure to work with you.

Rated 3 out of 5 stars

We still haven’t received the…

We still haven’t received the certificate for the work despite promises!!

16 December 2024
TSR Electrical Group logo

Reply from TSR Electrical Group

Hi Andrew, Thank you for your feedback. I can see the certificates have now been sent out to you, we apologise for any delay due to the Christmas period.

Rated 5 out of 5 stars

Brilliant and wow!

Brilliant, professional and knowledgeable! Started with a re-wire and ended up going for a full cinema room - and WOW!!! Super-impressed, it's actually better than the cinema. The team were professional throughout - they even washed the cups they'd been using. Highly recommended! Thanks all!

6 December 2024
Unprompted review
TSR Electrical Group logo

Reply from TSR Electrical Group

Thank you Wayne for such a lovely review. We're so happy we could give you your very own home cinema experience. I'm glad the Engineers cleaned up after themselves too! We pride ourselves with our expertise and professionalism.

Rated 5 out of 5 stars

A fantastic experience!

A fantastic experience. A knowledgeable and informative viewing. The cinema experience put on by Tom, was thorough and interesting. Showcasing all that the cinema experience had to offer. He made us all feel very welcome and delivered excellent customer service.

6 November 2024
Unprompted review
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Reply from TSR Electrical Group

Thank you for the lovely review Emily, we're glad Tom made you feel welcome.

Rated 5 out of 5 stars

Speedy response Times

Had an issue with a tripping socket, the team were able to come out super quickly and fixed the issue in no time

4 November 2024
Unprompted review
TSR Electrical Group logo

Reply from TSR Electrical Group

Thanks for the review Holly, we always try and make sure we get our customers up and running as soon as possible.

Rated 5 out of 5 stars

Helpful and knowledgeable team

Helpful and knowledgeable team. Did a great job wiring my new extension

31 July 2024
Unprompted review
TSR Electrical Group logo

Reply from TSR Electrical Group

Thanks for the review James, it was a pleasure to work with you.

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