SURI - Award-winning Electric Toothbrush | B Corp™ Reviews 17,472

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 7,313 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product's quality, highlighting its sleek design, effective cleaning, and long-lasting battery life. Many appreciate the ergonomic build and how gentle it feels on their gums, leading to improved oral hygiene. The company's commitment to sustainability, particularly with recyclable brush heads, is also a significant draw for many. However, some customers experienced issues with the product malfunctioning, such as toothbrushes turning on randomly or not retaining charge after some time. A few people also found the cleaning performance to be less effective than other brands, with some dentists even noting a decline in oral hygiene. Additionally, a small number of reviewers were dissatisfied with the charging mechanism, finding it difficult to connect, or with the lack of a wall adapter for the charger.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the toothbrushes for their effective... See more

Quality

Reviewers express high satisfaction with the quality of the product. Many customers praise the ergonomic... See more

User experience

People report positive experiences with user experience. Customers praise the ergonomic, sleek, and... See more

Customer service

Clients share positive opinions on customer service. Reviewers consistently praise the helpfulness and... See more

Delivery service

Consumers generally express satisfaction with the delivery service, often highlighting its speed and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I would recommend Suri with all my heart and soul. I feel like its a great investment, a solid dependable toothbrush which I know will stay loyal for a whole lifetime. I'm in love with the fact that I... See more

Rated 5 out of 5 stars

Toothbrush is a high end product, comes in a sturdy box and the toothbrush holder is also well designed with its compact finish that destroys bacteria. After each brushing my teeth have never felt bet... See more

Rated 5 out of 5 stars

I moved as old brush wasn't cleaning teeth I could still see it on teeth and am getting them aligned so wanted clean teeth when fitting aligners. A whole week of use without having to charge. I know... See more

Rated 5 out of 5 stars

Really easy ordering experience and the toothbrush looks and feels really sleek plus so lightweight. I’ve had another brand’s electric toothbrushes for years but wanted to find something that is mor... See more


Company details

  1. Health and Beauty Shop
  2. Beauty Supply Store
  3. Cosmetic Dentist
  4. Dental Supply Store
  5. Toiletries Store

About SURI - Award-winning Electric Toothbrush | B Corp™

Written by the company

Hi there, we're SURI.

We're on a mission to radically transform oral care for people and planet, with beautiful everyday essentials designed for life.

SURI Sonic Toothbrush Trustpilot Reviews

Why choose SURI?

Recyclable plant-based heads.

Made from cornstarch with medium/soft bristles made from castor oil. Each set of heads comes with a prepaid compostable mailer so you can send the heads back to us to recycle.

Aluminium body.

Lightweight, durable and endlessly recyclable. Purposefully designed so we can open it up to recover, reuse and recycle the components.

1 month+ battery life.

Because is there anything more depressing than having to use an electric toothbrush, manually?

Super sleek.

We’ve done away with excess tech and designed our brushes to be significantly smaller than most regular electric toothbrushes. No pointless gimmicky features, and it feels great in the hand.

Shop SURI

But there's more...

Best Case Scenario.

Perfectly portable, SURI sonic toothbrush also comes with a UV-C Self-Cleaning Travel Case that let's you charge your toothbrush and uses UV-C light to keep your bristles bacteria-free on the go.

SURI Sonic Toothbrush Trustpilot Reviews

Great Habits Stick.

Each toothbrush comes with a minimalist magnetic mirror mount to free up space on your bathroom counter.

SURI Sonic Toothbrush Trustpilot Reviews

Shop SURI

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

17K reviews

5-star
4-star
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2-star
1-star

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Rated 4 out of 5 stars

I love these toothbrushes

I love these toothbrushes. The only thing I wish was improved is the position and sensitivity of the power button. It is too easy to mistakenly turn off the brush prior to the cycle finish.

15 May 2026
Unprompted review
Rated 5 out of 5 stars

Great toothbrush

Great toothbrush, light and smart looking. Love the case and magnetic mirror holder, so great not to have to charge my toothbrush every day! Suri is quiet and comfortable to use, really pleased I bought one!

2 May 2026
Rated 5 out of 5 stars

Fantastic!

I would recommend Suri with all my heart and soul. I feel like its a great investment, a solid dependable toothbrush which I know will stay loyal for a whole lifetime. I'm in love with the fact that I know I'm supporting a sustainable business. I'm trying to become more sustainable in my everyday and this has been a great addition, knowing I won't further pollute the earth with plastic toothbrush heads. The clean I get is great, the design is so sleek, the UV charging/cleaning case is utterly mint.

16 April 2026
Rated 5 out of 5 stars

Suri toothbrushes are brilliant

Suri toothbrushes are brilliant. I've been using mine for ages. My dental hygienist says my gum health is excellent ever since I swapped from my previous electric toothbrush. The brush head subscription is great and Suri's customer service is excellent.

15 May 2026
Rated 4 out of 5 stars

Really pleased to think that my…

Really pleased to think that my finished with toothbrush heads do not end up floating in the sea or needing to be disposed of from our rubbish bin.

The toothbrush also does an excellent job and my dentist continues to be pleased with how I am cleaning my teeth using the brush.

3 May 2026
Rated 5 out of 5 stars

Great toothbrush

We bought a Suri kit after our Philips brush failed. We liked it and bought a second one. We’ve had them maybe 18 months or more now and still going strong.
They come with accessories, a sleek box you put the brush in while travelling and you can charge it in the box with a USB-C. There’s a magnetic mount which you stick to the wall and the brush handle magnetically attaches to this, which I really like. Mine fell off the wall though, so I called Suri and they sent me a new one, plus a couple of sticky pads in case it happened again.
Recently, my toothbrush wasn’t oscillating properly and the switch seemed to be seizing up. I called them again, and they sent me a new kit!
So, I like the product and the customer service has been as good as I could hope for.

29 April 2026
Rated 5 out of 5 stars

Great toothbrush

Ive had the brush about one month now and can safely say it knocks spots of my previous 2 Philips sonicare toothbrushs, the heads small enough to get behind my wisdom tooth and the whole brush itself is compact, battery life seems good so far, haven't had to charge yet, my teeth feel alot cleaner with this than with my philips, sounds odd but it just cleans better leaving a smoother feel, I just hope it lasts longer than 2 years to make it 100% worth the money

15 April 2026
Rated 1 out of 5 stars

TOOTHBRUSH HEADS NEVER DELIVERED

TOOTHBRUSH HEADS NEVER DELIVERED EVEN THOUGH WEBSITE SAID THEY WERE. NO RESPONSE ON INTIAL COMPLAINT. BAD CUSTOMER SERVICE, BAD DELIVERY SERVICE.

4 May 2026
Unprompted review
SURI - Award-winning Electric Toothbrush | B Corp™ logo

Reply from SURI - Award-winning Electric Toothbrush | B Corp™

Hi Aja,

We are sorry to hear about the missing toothbrush heads and the lack of response.

We currently aim to respond to answer to customers within 48 hours so it's concerning to hear that you have not heard from us.

We've sent you an information request so we can look into this for you asap.

All the best,

SURI Team

Rated 4 out of 5 stars

Design is amazing

Design is amazing, light and sleek. It did take a few days to get used to it as feels quite different to other electric toothbrushes.

It would be great with an option for a smaller round toothbrush head as it does hurt if you catch your other teeth with the back of it.

1 May 2026

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