My experience with Sheiva at Sculptique was fast and easy. She was quick to understand the issue and friendly during the entire conversation. If only every company could be this nice. The product is t... See more
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Tried product, didn't work. Have been diligent in everything related to helping my liver. Requested money back at 56 days, based on their 60 Money Back Guarantee, no response to multiple emails. Canceled subscription at 56 day, 6 days before order was to be sent out and they charged my card and sent anyway. Again, so response to several emails!!! Contacted Paypal for resolution and all I got from them was a response of they were denying my claim because the order was shipped! NO SHIT!! That was the complaint!! I even sent the emails showing the cancellation request and the 60-day MBG!! What a cluster phuck. I wouldn't recommend this company to anyone. Product is no good and they don't stand behind their guarantees and they damn sure don't provide ANY kind of positive customer service.

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Eddie was knowledgeable, professional and caring for my needs regarding the products and canceling my ssubscription as well as clearing up the error with my order.

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I called needing to pause my subscription. I was connected immediately after listening to the straight forward choices. Al was very courteous and knowledgeable and resolved my issue efficiently.

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Ricardo helped me with my issues with an unexpected subscription. He was courteous, polite and handled the issue quickly. He is a very good representative or your service.

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Ended up my dr advised me not to take this supplement. So I called scuptique and the process was fairly painless and the customer service was wonderful ,friendly and very helpful. Thank you

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Very helpful and attentive to what I wanted taken care of.

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Wasn’t aware I was signing up to a subscription but Dawn was really helpful in helping me manage it and then cancel.

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NO PROBLEMS. UNDERSTOOD THE MY PROBLEM AND FIXED IT. PLEASANT CONVERSATION.

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Quick response to my issues ...happy with the outcome .Cheila was very helpful.

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My experience with Sheiva at Sculptique was fast and easy. She was quick to understand the issue and friendly during the entire conversation. If only every company could be this nice. The product is terrific and the confusion about delivery was solved with a happy ending.

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The customer service was fantastic. He answered all my questions and resolved the issue right away. He was very friendly and caring.

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Honey was very helpful in canceling my subscription. I thought I had previously canceled, but I am not sure I realized the original ordered included a subscription plan. With future customers it may be helpful to notify customers of order shipments days prior to shipping. This would allow customers to make changes to orders without being charged.

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Customer service did everything he could and helped me save money on a one time purchase that mysteriously got switched to an auto fill subscription. That was not clearly advertised at the time of the original purchase.

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I'm actually still testing the product, I have no thoughts presently, but after 30 to 40 days, I'll definitely have something to say, thank you. Also, your customer service is excellent.
-Mike

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Representative was very helpful, quick, and responsive.

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There was a mistake with my order and customer support kindly and promptly fixed everything. John was very pleasant and efficient.

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John was so kind and understanding about my situation. He told me to call the Post Office and ask them to send the package back. the package is on the way back.
Again John was great!

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If I could do a negative star, I would. I tried their product, I only ordered 1 bottle and NOT a subscription. To my surprise, I wake up on 9/25 with a $29.99 charge and no way to call them! I had to track down the phone number in order to figure out what was going on. I use Shop on many of my items, as you will see it states "Track with Shop" it wasn't list there for the tracking, not even the FIRST order. Tried to sign in to my "account" my antivirus WON'T LET ME GO TO THE WEBSITE! It is flagged as DANGEROUS. I do get ahold of someone with "customer service" and she kept trying to "sell me" the product again. I work Call Center myself, if a customer says do this, DO NOT CONTINUE TO ENGAGE, GIVE THEM WHAT THEY ASKED FOR. It will not end well for you. Now it is going to take 10 business days to get my money back. No it don't.
EDIT: I have updated the review to a 2 star for the prompt response of getting my refund to me and the cancellation of the unsolicited subscription.
Sculptique, try a little harder in your business practice. Send the emails of payment processing time a few DAYS before the actual draw, and give the customer TIME to decide to get the shipment sent.
We are at the 3rd and final stage of this saga. I am supposed to be receiving the product through GOFO express via the USPS today. I will be refusing the package when my postal carrier comes. Once that is completed, I will give a final review.
Edit to the Update: They have informed me that I will have to pay for shipping their stuff back, even after they FAILED to give me time to cancel the shipment.
DO NOT DO BUSINESS WITH THIS COMPANY. I'll be waiting for the class action suit next.

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