Tryrovina Reviews 578

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 574 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, polite, and professional, often going above and beyond to resolve issues. The customer service is consistently highlighted as excellent, with many appreciating the prompt attention and quick, comprehensive replies to their inquiries. Reviewers are impressed with the efficiency and ease of their overall experience, noting fast response times and a smooth process when dealing with concerns. However, some people were dissatisfied with aspects of the product and ordering process, particularly regarding unexpected auto-subscriptions and unclear information about product dosage or origin. A few other people also felt that cancellation requests were sometimes ignored, leading to continued shipments and charges, and some did not experience the advertised benefits from the product.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers praising specific individuals for their helpfulness... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the professionalism,... See more

Product

Users describe ambiguous interactions with product, with many expressing love for it and recommending it to... See more

Response time

Reviewers mention positive feedback about response time, with many customers praising the speed and... See more

Order

People report ambiguous experiences with order, with some customers praising the quick delivery and excellent... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I just wanted to say that Angelo canceled that order and refunded my money very promptly and that left me feeling a little better about the company. However, you don’t make it easy for people on the s... See more

Company replied

Rated 4 out of 5 stars

I made this purchase on a whim and didn't realize that I signed up for reassuring purchases. I emailed the company and Angelie was very helpful in getting this resolved. I received a full refund thank... See more

Company replied

Rated 5 out of 5 stars

I am loving this product! I can tell my skin has more elasticity to it. The crepey skin on my legs is less noticeable as well. Customer service is beyond HELPFUL AND POLITE if you ever need to reach... See more

Company replied

Rated 5 out of 5 stars

Gem, understood my position and took action immediately! As a disabled person with limited income, I guess I was buying the magic pill and even showed my DR. the package wondering if it would someone... See more

Company replied



Contact info

4.3

Excellent

TrustScore 4.5 out of 5

578 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 97% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Well Done to Estrella.

Well Done to Estrella.

Thank you.

17 June 2026
Unprompted review
Tryrovina logo

Reply from Tryrovina

Hi Carolyn,

Thank you for taking the time to share your feedback!

We’re very pleased to hear that Estrella was able to support you and resolve your concern effectively. Providing timely, helpful, and attentive service is a key priority for us, and it’s great to know she delivered a positive experience.

We’ll make sure your kind words are passed along to her and the wider team.

Thank you once again for your support and for choosing Rovina!

The Rovina Support Team.

Rated 5 out of 5 stars

Request for changes

Miya's prompt responses put me at ease knowing that my requests were efficiently managed.

17 June 2026
Unprompted review
Tryrovina logo

Reply from Tryrovina

Hi Cheryl,

Thank you so much for taking the time to share your feedback!

We’re truly glad to hear that Miya’s prompt responses helped put you at ease and gave you confidence that your request was being handled efficiently. Providing clear, timely, and supportive assistance is very important to us, and it’s wonderful to know she made your experience a positive one.

We’ll be sure to pass along your kind words to Miya and the rest of the team.

Thank you again for your support and for choosing Rovina!

The Rovina Support Team

Rated 5 out of 5 stars

Professional all the way!

Kat was thorough, patient, and kind with explaining the cancellation policy.

15 June 2026
Unprompted review
Tryrovina logo

Reply from Tryrovina

Hi Eleanor,

Thank you so much for taking the time to share your feedback!

We’re very happy to hear that Kat was thorough, patient, and kind in explaining the cancellation policy. Providing clear and respectful support is something we value highly, and it’s great to know she made the process easier for you.

We’ll be sure to pass your kind words along to Kat and the rest of the team.

Thank you again for your support and for choosing Rovina!

The Rovina Support Team

Rated 5 out of 5 stars

Nicole was excellent in responding to…

Nicole was excellent in responding to my concerns

17 June 2026
Unprompted review
Tryrovina logo

Reply from Tryrovina

Hi Carolyn,

Thank you for taking the time to share your feedback!

We're delighted to hear that Nicole was able to address your concerns and provide excellent support. Delivering responsive and helpful customer service is something we take great pride in, and we're glad Nicole made a positive impression.

We'll be sure to share your kind words with her and the rest of the team.

Thank you again for your support and for choosing Rovina!

The Rovina Support Team.

Rated 5 out of 5 stars

They took care of my request to cancel…

They took care of my request to cancel a subscription and gave me a discount.

17 June 2026
Unprompted review
Tryrovina logo

Reply from Tryrovina

Hi Saundra,

Thank you for taking the time to share your experience!

We're glad to hear that our team was able to assist with your subscription request and provide a resolution that worked for you. We strive to make every customer interaction smooth, straightforward, and helpful.

Your feedback means a lot to us, and we're grateful for the opportunity to assist you.

Thank you for choosing Rovina, and we wish you all the best!

The Rovina Support Team

Rated 5 out of 5 stars

Gem.

Gem, understood my position and took action immediately! As a disabled person with limited income, I guess I was buying the magic pill and even showed my DR. the package wondering if it would someone too. Gem treated me like a person not a number, I am glad there are still people that do things the old fashion way!!

16 June 2026
Unprompted review
Tryrovina logo

Reply from Tryrovina

Hi Joseph,

Thank you for taking the time to share your experience.

We're truly grateful for your kind words about Gem. It's wonderful to hear that she took the time to understand your situation and provide the support you needed. Treating every customer with care, respect, and compassion is something we value deeply, and we're delighted that Gem made you feel heard and supported.

We'll be sure to share your feedback with Gem and the rest of the team. Comments like yours remind us why providing genuine, person-to-person service is so important.

Thank you again for your thoughtful review and for giving us the opportunity to assist you.

The Rovina Support Team.

Rated 5 out of 5 stars

Gem provided great customer support --…

Gem provided great customer support -- quick and easy!! Such a pleasure to receive such great service. 👍👍👍

16 June 2026
Unprompted review
Tryrovina logo

Reply from Tryrovina

Hi Gina,

Thank you for taking the time to share your feedback!

We're delighted to hear that Gem provided you with quick, easy, and exceptional customer support. Delivering a smooth and positive experience is always our goal, and it's wonderful to know that Gem made such a great impression.

We'll be sure to pass along your kind words to Gem. Recognition like this means a lot to our team.

Thank you again for your support and for choosing Rovina!

The Rovina Support Team.

Rated 5 out of 5 stars

Jean was very helpful today

16 June 2026
Unprompted review
Tryrovina logo

Reply from Tryrovina

Hi Lana,

Thank you for taking the time to leave a review!

We're delighted to hear that Jean was able to assist you and provide helpful support. Our team is committed to making every customer experience as smooth and positive as possible, and we're glad Jean delivered that for you.

We'll be sure to share your kind words with her.

Thank you again for your support and for choosing Rovina!

The Rovina Support Team.

Rated 5 out of 5 stars

quick delivery and so far love the…

quick delivery and so far love the product. too soon to see results but will let you know.

11 June 2026
Unprompted review
Tryrovina logo

Reply from Tryrovina

Hi Carrie,

Thank you for taking the time to share your feedback!

We're delighted to hear that your order arrived quickly and that you're enjoying the product so far. While it may still be early in your journey, we appreciate you giving Rovina a try and look forward to hearing about your experience as you continue using it.

If you have any questions along the way, our team is always here to help.

Thank you again for your support and for being part of the Rovina community!

The Rovina Support Team.

Rated 5 out of 5 stars

Great Customer service

I had some concerns and when I inquired about them they were very prompt and professional in answering all of my concerns. I will continue to use there product. I recommend them highly.

15 June 2026
Unprompted review
Tryrovina logo

Reply from Tryrovina

Hi Curtis,

Thank you for taking the time to share your experience!

We're thrilled to hear that our team was able to address your concerns promptly and professionally. Providing responsive and helpful support is very important to us, and it's wonderful to know that you felt well taken care of.

We're also delighted to hear that you plan to continue using our product and appreciate your recommendation. Your trust and support mean a great deal to us.

Thank you again for your kind words and for being a valued member of the Rovina community!

The Rovina Support Team.

Rated 5 out of 5 stars

Sarah responded quickly to my request…

Sarah responded quickly to my request for a cancellation of a reoccurring subscription.

15 June 2026
Unprompted review
Tryrovina logo

Reply from Tryrovina

Hi Deeanne,

Thank you for taking the time to share your feedback.

We're pleased to hear that Sarah responded quickly and was able to assist you with your subscription cancellation request. Providing prompt and efficient support is something we strive for, and we're glad Sarah delivered a positive experience.

We'll be sure to share your kind comments with Sarah and the team.

Thank you again for your feedback and for giving us the opportunity to assist you.

The Rovina Support Team.

Rated 5 out of 5 stars

I had the pleasure of talking with…

I had the pleasure of talking with customer service rep Jean today. She handled my request perfectly and in a timely maner. Its so nice in todays world that some people do exactly what they said they will do.

15 June 2026
Unprompted review
Tryrovina logo

Reply from Tryrovina

Hi Michael,

Thank you for taking the time to share your experience!

We're delighted to hear that Jean was able to assist you promptly and handle your request exactly as promised. Providing reliable, timely, and professional support is something we strive for every day, and it's wonderful to know that Jean delivered that experience for you.

We'll be sure to pass along your kind words to Jean. I'm sure she'll be thrilled to hear that her efforts made such a positive impression.

Thank you again for your feedback and for being a valued customer.

The Rovina Support Team.

Rated 5 out of 5 stars

My experience with their customer…

My experience with their customer service support has been a true delight and the easiest company I have ever worked with !

15 June 2026
Unprompted review
Tryrovina logo

Reply from Tryrovina

Hi Nadine,

Thank you so much for your wonderful feedback!

We're truly delighted to hear that your experience with our customer service team has been such a positive one. Knowing that you found us easy to work with and that our support made a great impression means a lot to us.

Our team is committed to providing friendly, responsive, and hassle-free assistance, and we're thrilled that this was reflected in your experience.

Thank you again for your kind words and for being a valued member of the Rovina community!

The Rovina Support Team.

Rated 5 out of 5 stars

Had difficulty receiving my initial…

Had difficulty receiving my initial order and with a few messages, Jean was able to give me an immediate and full refund.

14 June 2026
Unprompted review
Tryrovina logo

Reply from Tryrovina

Hi Amy,

Thank you for taking the time to share your experience.

We're pleased to hear that Jean was able to assist you promptly and provide a resolution to your concern. While we're sorry to hear that you experienced difficulty receiving your initial order, we're glad that Jean was able to help and ensure the issue was resolved quickly.

We'll be sure to share your kind feedback with Jean. Providing responsive and helpful support is something we strive for every day.

Thank you again for your feedback and for giving us the opportunity to assist you.

The Rovina Support Team.

Rated 5 out of 5 stars

Thanks

Although the shipment was delayed, this was beyond the seller's control. Their customer service was responsive, and professional throughout the process. Jodi was especially helpful, providing outstanding support and prompt communication.
When the shipment ultimately failed, she processed my refund very quickly and efficiently.

13 June 2026
Unprompted review
Tryrovina logo

Reply from Tryrovina

Hi Saad,

Thank you for taking the time to share your experience.

We're grateful for your understanding regarding the shipping delay and appreciate your recognition that the issue was beyond our control. We're especially pleased to hear that Jodi provided responsive, professional, and outstanding support throughout the process.

We'll be sure to pass along your kind words to Jodi. It's wonderful to know that her prompt communication and efficient handling of your refund helped make the experience a positive one despite the shipment issue.

Thank you again for your feedback and for giving us the opportunity to assist you.

The Rovina Support Team.

Rated 5 out of 5 stars

I had an issue with the meds and they…

I had an issue with the meds and they refunded me customer service was very helpful and quick to respond. Thank you again.

28 May 2026
Unprompted review
Tryrovina logo

Reply from Tryrovina

Hi Zeynep,

Thank you for taking the time to share your experience with Rovina!

We're pleased to hear that our customer service team was able to assist you promptly and that your issue was resolved with a refund. Providing helpful support and timely responses is very important to us, and we're glad we could help.

We truly appreciate your feedback and are grateful for the opportunity to assist you.

Thank you again for your kind words!

The Rovina Support Team.

Rated 5 out of 5 stars

Unfortunately I had to cancel my…

Unfortunately I had to cancel my subscription and the help I received from Estella was great very helpful

14 June 2026
Unprompted review
Tryrovina logo

Reply from Tryrovina

Hi Kevin,

Thank you for taking the time to share your experience with Rovina!

We’re glad to hear that Estella was able to assist you and provide helpful support during your subscription cancellation process. It’s always our goal to ensure our customers feel supported and well taken care of.

We truly appreciate your feedback and your time with us, and we’re grateful for the opportunity to assist you.

Thank you again for sharing your review!

The Rovina Support Team

Rated 5 out of 5 stars

customer service treated me well.

Astaxanthin is a great product. Saw the antioxidant results within 2 weeks.

22 May 2026
Unprompted review
Tryrovina logo

Reply from Tryrovina

Hi Kim,

Thank you for taking the time to share your experience with Rovina!

We're delighted to hear that our customer service team treated you well and that you've been pleased with your experience. It's also wonderful to know that you've seen positive results from our Astaxanthin and are enjoying its benefits.

We truly appreciate your support and are grateful to have you as part of the Rovina community.

Thank you again for your kind feedback!

The Rovina Support Team.

Rated 5 out of 5 stars

The customer service is hands down the…

The customer service is hands down the best. I had a concern with their product and within a couple of hours they responded and went above and beyond to make it right. Thank you Rovina Customer Service Team. You are the best!

11 June 2026
Unprompted review
Tryrovina logo

Reply from Tryrovina

Hi Lisa,

Thank you so much for your wonderful feedback!

We're thrilled to hear that our Customer Service Team was able to address your concern quickly and go above and beyond to make things right. Providing prompt, caring, and effective support is something we strive for every day, so it's incredibly rewarding to know that your experience reflected that.

Your kind words mean a great deal to our team, and we truly appreciate you taking the time to share them.

Thank you for being a valued part of the Rovina community!

The Rovina Support Team.

Rated 5 out of 5 stars

Bashing was truly exceptional

Basarin was truly exceptional. Took care of issue and was very understanding.

11 June 2026
Unprompted review
Tryrovina logo

Reply from Tryrovina

Hi Arti,

Thank you so much for taking the time to share your feedback.

We're delighted to hear that Basarin provided exceptional service and was able to resolve your issue with understanding and care. Delivering a positive customer experience is very important to us, and it's wonderful to know that Basarin made such a great impression.

We'll be sure to share your kind words with Basarin and recognize their outstanding support.

Thank you again for your support and for being a valued part of the Rovina community.

The Rovina Support Team.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look