Shipment was "damaged" during transport. USPS showed no notation of it in their tracking app. Received package open (cut with razor) and with USPS "received damaged" tape. 3 out of 4 bottles were mis... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had ordered 6 months and there automated system started sending me a reorder request after 30 days, along with a limited time 15% discount. I wanted the discount when I needed more pills. I talked... See more
Company replied
Paul, the Customer Service rep is one in a million. He listens to customers' concerns and acts to resolve them swiftly. He is a very caring person not just out there to make a quick buck like every... See more
Company replied
I was unsure at first ordering off of a social media ad but product arrived when promised and I've been using it daily. I believe it was a direct from rosabella transfer once directed off the ad page.... See more
Company replied
3.9
Great
3K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
Trust Pilot's service in my connection
I found Trust Pilot's service in the security of my connection to my Source to be excellent.
This is truly a trusted company.
I will not fear this security connection in regards to my Source.
3 May 2026
Unprompted review
Reply from Rosabella Supplements
Hi Kerry,
Thank you so much for your kind feedback—we truly appreciate you taking the time to share your experience! We’re glad to hear that you feel confident and secure in your connection, and that your overall experience has been a positive one.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
Rosabella
My rep was very nice, knowledgeable and understanding. She took care of my problem right away.
I definitely felt the difference when I ran out of my Moringa… I couldn’t sleep, I was depressed, no energy, etc
This stuff is great.
1 May 2026
Unprompted review
Reply from Rosabella Supplements
Hi Patti,
Thank you so much for taking the time to share your experience—we truly appreciate your thoughtful feedback! We’re glad to hear that our team was able to assist you right away with care and understanding.
It’s also great to know you’ve noticed a difference when using the Moringa—we’re happy it’s been helpful for you. If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
I had a question regarding an order and…
I had a question regarding an order and they got back to me almost immediately to resolve the issue.
28 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi Carolyn,
Thank you so much for your kind feedback—we truly appreciate you taking the time to share your experience! We’re glad to hear our team was able to respond quickly and help resolve your concern right away.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
This company is great
This company is great. Very knowledgeable and professional.
1 May 2026
Unprompted review
Reply from Rosabella Supplements
Hi David,
Thank you so much for your kind words—we truly appreciate you taking the time to share your experience! We’re glad to hear you found our team knowledgeable and professional.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
The reply to my message was thorough…
The reply to my message was thorough with a quick response time. I appreciated the explanation to my question. The price of the beet root product is fantastic.
2 May 2026
Unprompted review
Reply from Rosabella Supplements
Hi Bonita,
Thank you so much for your kind feedback—we truly appreciate you taking the time to share your experience! We’re glad to hear that our team was able to provide a thorough and prompt response and that the explanation was helpful for you.
It’s also great to know you’re happy with the value of our beetroot product! If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
What amazing supplements
What amazing supplements! The team at Rosabella are just amazing, fantastic customer support.
9 July 2025
Unprompted review
Reply from Rosabella Supplements
Hi Emma,
Thank you so much for your kind words—we truly appreciate you taking the time to share your experience! We’re thrilled to hear you’re enjoying the supplements and that our team was able to provide fantastic support.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
Very good customer service!Hard to find…
Very good customer service!Hard to find nowadays.
15 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi Robert,
Thank you so much for your kind words—we truly appreciate you taking the time to share your experience! We’re glad to hear you found our customer service helpful, and it means a lot to us to be recognized, especially nowadays.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
Reply from Rosabella Supplements
Hi Desiree,
Thank you for sharing your experience—we truly appreciate it! We understand you signed up for a beetroot subscription, and we’re here to help with any questions or changes you may need.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
I have been trying to cancel no one…
I have been trying to cancel no one answers their phone. They ignore emails, and so far, they charge me $360 with no response from no one i have also refused the packaging and headed sent back stay away from these people be prepared to take legal action.
2 March 2026
Unprompted review
Reply from Rosabella Supplements
Hi Robert,
Thank you for your review! We sincerely apologize for the frustration caused by your recent experience. We completely understand how concerning it is to see an unexpected charge and not receive a real-time response. This is not the experience we want for you, and you can rest assured that we're here to get this resolved for you.
At the moment, we’re unable to locate your order in our system. Please provide your order number so we can review your case in detail and assist you further. Once we receive that information, we’ll promptly take the necessary steps to resolve this matter, as our goal is to make sure that everything is handled fairly, thoroughly, and to your satisfaction.
We truly appreciate your patience and the opportunity to correct this. We look forward to assisting you and getting this sorted out right away.
– Arianne, Rosabella Customer Escalation Specialist
I have not used any product yet but the…
I have not used any product yet but the help I received on line was almost instant and very reassuring. Customer service was great.
2 May 2026
Unprompted review
Reply from Rosabella Supplements
Hi Vicki,
Thank you so much for your kind words—we truly appreciate you taking the time to share your experience! We’re glad to hear that our team was able to assist you quickly and provide reassuring support.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
I sent an email to customer service…
I sent an email to customer service because a charge was made that I did not request. I received an email confirming that the charge was an error and a refund was in process. Very quick response!
28 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi Vicki,
Thank you so much for your kind words—we truly appreciate you taking the time to share your experience! We’re glad to hear that your concern was addressed quickly and that our team was able to confirm the error and process your refund right away.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
Let's start with the fact that I NEVER…
Let's start with the fact that I NEVER ordered a subscription for the product. The product is your Moringa Capsules
Never even knew I had one until I got notified that Rosabella had processed my payment. SAY WHAT?
So I go to their website, and look up my account, and surer than God made little green apples, it shows me with a subscription and a new order number. And before you say you can't find my order, I am going to help you out. The NEW Order number is 2361915. Or it could also be this one from your website: 16646C8091
Finally, I had to stop using the product because I was getting chronic diarrhea while using it.
I figured at first it was one of my other meds, but then today I did a little more research and found out that my bottles of product , by their lot numbers and expiration date are on the FDA recall list:
For Salmonella contamination.
AND YOUR COMPANY NEVER NOTIFIED ME OF THIS LITTLE PROBLEM!
I have since disposed of the bottles after discovering this.
Now the other problem is that no seems to care, nor bother answering e-mails. I never even got a confirmation that the subscription had been cancelled, which would have been the correct thing to do.
I also received an email today that the order has been shipped, but I cannot track it since it goes through SHOP and I have had many problems with them in the past and will not give them my information.
I want a FULL refund of this un-ordered product and proof that the subscription has been cancelled. If you want the product back after it arrives, then you need to send me a prepaid return shipping label. I will NOT pay to return something I never ordered.
Please make this refund happen ASAP to my original method of payment and don't even think of offering me a discounted refund. That will not fly.
Larry D.
30 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi Larry,
Thank you for your review! We sincerely apologize for the frustration caused by your recent experience. We completely understand how concerning it is to see an unexpected charge when you were not aware of a subscription, especially in light of the recall announcement and the reaction you've experienced. This is not the experience we want for you, and you can rest assured that we're here to get this resolved for you.
To confirm, your subscription has been fully canceled, and you will not be billed for any future charges. To make this right, we’ve processed full refunds for both orders—there’s no need to return the products. The funds should be reflected on your original payment method within 5–10 business days.
We truly regret that this experience fell short of your expectations and appreciate the opportunity to make it right. If you have any other questions or need further assistance, you can reach us at help@tryrosabella.com or simply reply directly to our email, and we’ll be happy to help.
– Arianne, Rosabella Customer Escalation Specialist
I was asked to rate the Rosabella …
I was asked to rate the Rosabella product but I had not taken it long enough to be able to make such a starement. I wrote them, that at a later date I would be glad to do so. Nicel was very kind and understanding, and said he appreciated my honesty. I believe this company cares deeply about their customers and wants to help them get great results from their Rosabella product. That means a lot, to buy from someone who cares about the results their customers get from this product. If after your purchase you have a question or concern, they are there for you, and stand behind their product, i saw that first hand.
Sincerely, Helga seay
6 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi Helga,
Thank you so much for taking the time to share your experience—we truly appreciate your thoughtful and honest feedback. We completely understand wanting to give a fair review only after using the product longer, and we’re grateful for your openness.
We’re very glad to hear that Nicel was kind and understanding in your interaction. It means a lot to us that you feel supported and cared for, as providing that level of service is something we truly strive for.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
Great Customer Service
The website offered more specials and I declined but had already filled out the payment information. It stated my order was not complete so I exited out of the app.
When I received an email thanking me for my purchase, I immediately responded to cancel the order and subscription.
The order was delivered and after a conversation with customer service, a refund was promptly received. Thank you Rosabella!
21 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi Penny,
Thank you so much for taking the time to share your experience—we truly appreciate your thoughtful feedback. We understand how confusing the checkout process can sometimes be, especially when it seems like the order wasn’t completed, so we’re really glad you reached out right away.
We’re happy to hear that we were able to assist you promptly and resolve everything, including issuing your refund.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
Erica was always such a great help
Erica was always such a great help. She was always willing to help and did a great job. Always listen and helped.
30 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi Nancy,
Thank you so much for your kind words—we truly appreciate you taking the time to share your experience! We’re very happy to hear that Erica has been such a great help and that she’s consistently provided attentive and supportive service.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
Great customer service
Shipment was "damaged" during transport. USPS showed no notation of it in their tracking app. Received package open (cut with razor) and with USPS "received damaged" tape. 3 out of 4 bottles were missing. Notified Rosabella and they immediately sent me replacements. Great customer service!.
25 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi Ron,
Thank you so much for taking the time to share your experience—we truly appreciate your feedback. We’re really sorry to hear about the condition your package arrived in, but we’re glad our team was able to respond quickly and send out replacements for you.
Providing prompt and reliable support is very important to us, and it means a lot to know you had a positive experience despite the issue. If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
Reply from Rosabella Supplements
Hi Mary,
Thank you so much for your kind feedback—we truly appreciate it! We’re glad to hear that Hamza was able to assist you promptly and provide helpful support right away.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
I love this gum so much!!!
I love this gum so much! It hasn’t corrected the issues I’m dealing with, but it’s my favorite still. Rosangel was very helpful adding that personal touch to my experience. I needed to change my address and I was struggling with the website and reached out for help. Then like a little hero, she was there. Thank you so much for your help today.
30 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi Dah,
Thank you so much for your kind words—we truly appreciate you taking the time to share your experience! We’re really glad to hear you’re enjoying our product, and it’s wonderful to know that one of our team members was able to step in and help you with your address change when you needed it.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
Maria was very helpful in resolving the…
Maria was very helpful in resolving the issues I was having and was kind enough to refund the shipping because of the long delays.
24 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi Keith,
Thank you so much for taking the time to share your experience—we truly appreciate your thoughtful feedback. We’re very glad to hear that Maria was able to assist you in resolving the issue and that her support made a positive difference.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
Emmanuel
Emmanuel. He made a difference, very helpful and informative. His instructions were easy to follow and to returned. Just waiting on my refund. Thank you Emmanuel!
15 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi Sylvia,
Thank you so much for taking the time to share your experience—we truly appreciate your kind words. We’re delighted to hear that Emmanuel was able to assist you and provide clear, easy-to-follow instructions for your return. I’ll be sure to pass along your feedback to him.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
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