The product had a lot of good reviews. After ordering the company kept in touch. The only negative was the hard sell after ordering; on the website a barrage of requests to order more of the same item... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My credit card canceled the purchase, I deleted my information, and yet the sale was still completed. That is suspicious. I had hoped to cancel the transaction.
Company replied
Purchsed as alternative to the usual treatments that dont seem to really work. Only time will tell if effective. Was easy to order, and shipping was fairly quick.
Company replied
Easy to use product, small improvement in nails. Huge problems ordering and ended up with extra items, contacted customer services told unable to change order even though I placed it online 20 minutes... See more
Company replied
3.6
Average
3K reviews
Replied to 91% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The hope that it gave me that the…
The hope that it gave me that the fungus will go away
31 May 2026
Unprompted review
Reply from TryOrivelle
Hello Max,
Thank you for taking the time to share your experience. We truly appreciate your feedback.
We're grateful to hear that Orivelle has given you a sense of optimism on your nail care journey. Our goal is to provide a simple, natural solution that helps support the appearance of healthier-looking nails and gives our customers greater confidence in their self-care routine.
If you have any questions or would like to share additional feedback as you continue using the product, please don't hesitate to reach out to our support team at customercare@tryorivelle.com. We’ll be happy to assist you.
Warm regards,
Orivelle Team
Cannot pass comment until I have tested…
Cannot pass comment until I have tested the protect
31 May 2026
Unprompted review
Reply from TryOrivelle
Hello Paul,
Thank you for taking the time to share your feedback. We truly appreciate your willingness to try Orivelle.
We completely understand that it's still too early to comment on your experience before you've had the opportunity to fully test the product. We hope you find the application process simple and convenient, and we look forward to hearing your thoughts once you've had more time to incorporate it into your nail care routine.
If you have any questions or need assistance at any point, please don't hesitate to contact our support team at customercare@tryorivelle.com. We’ll be happy to help.
Warm regards,
Orivelle Team
I found there products on Google search…
I found there products on Google search and they have great reviews.
31 May 2026
Unprompted review
Reply from TryOrivelle
Hello Michael,
Thank you for taking the time to share your experience. We truly appreciate your feedback.
We're delighted to hear that you discovered Orivelle and felt encouraged by the positive experiences shared by other customers. We’re grateful for the trust you've placed in us and are committed to providing a high-quality product and supportive customer experience every step of the way.
If you have any questions or would like to share additional feedback as you continue your journey with Orivelle, please don't hesitate to contact our support team at customercare@tryorivelle.com. We’ll be happy to assist you.
Warm regards,
Orivelle Team
I have started using this 2 weeks ago…
I have started using this 2 weeks ago amd am very well pleased so far.
20 May 2026
Unprompted review
Reply from TryOrivelle
Hello Anthony,
Thank you for taking the time to share your experience. We truly appreciate your feedback.
We're delighted to hear that you've been using Orivelle for the past couple of weeks and that you're pleased with your experience so far. It's always wonderful to know that our customers are enjoying incorporating Orivelle into their nail care routine.
If you have any questions or would like to share additional feedback as you continue using the product, please don't hesitate to contact our support team at customercare@tryorivelle.com. We’ll be happy to assist you.
Warm regards,
Orivelle Team
Fingers crossed.
Purchasing was ok, your claims sound amazing, I have used lots of products that have not worked.
I look forward to see if your product works as good as all your positive reveiws.
I will use the product exactly as recommended.
22 May 2026
Unprompted review
Reply from TryOrivelle
Hello Phil,
Thank you for taking the time to share your experience. We truly appreciate your feedback.
We're grateful that you've chosen to give Orivelle a try. We understand that it can be frustrating when previous products haven't met your expectations, and we appreciate the trust you've placed in us. It's wonderful to hear that you're committed to following the recommended routine, and we hope you have a positive experience as you continue using the product.
We look forward to hearing your thoughts along the way. If you have any questions or additional feedback, please don't hesitate to contact our support team at customercare@tryorivelle.com. We’ll be happy to assist you.
Warm regards,
Orivelle Team
The product was very well explained
The product was very well explained. I was impressed with the ingredients being all natural. Also glad that there are no side effects like burning or irritation. Seems very easy to use as it Ingredients right through the nail bed.
31 May 2026
Unprompted review
Reply from TryOrivelle
Hello Karen,
Thank you for taking the time to share your experience. We truly appreciate your feedback.
We're delighted to hear that you found the product information clear and informative. It’s wonderful to know that our focus on natural, plant-based ingredients and ease of use stood out to you. We designed Orivelle to fit seamlessly into a daily nail care routine, making the application process as simple and convenient as possible.
If you have any questions or would like to share additional feedback as you continue using the product, please don't hesitate to contact our support team at customercare@tryorivelle.com. We’ll be happy to assist you.
Warm regards,
Orivelle Team
Good value product compared to similar …
Good value product compared to similar products haven't been using long enough to get the results I'm after but looking good so far, professional product well priced
31 May 2026
Unprompted review
Reply from TryOrivelle
Hello Mr Stephen,
Thank you for taking the time to share your experience. We truly appreciate your feedback.
We're delighted to hear that you're finding Orivelle to be a great value and that your experience has been positive so far. Our team is committed to creating a high-quality, professionally designed product that is both easy to use and accessible, and we're pleased that this has stood out to you.
We look forward to hearing how your journey progresses. If you have any questions or additional feedback along the way, please don't hesitate to contact our support team at customercare@tryorivelle.com. We’ll be happy to assist you.
Warm regards,
Orivelle Team
Good information about the product and…
Good information about the product and lots of positive reviews. Looking forward to it arriving so my hubbycan try!
31 May 2026
Unprompted review
Reply from TryOrivelle
Hello Mrs Flanagan,
Thank you for taking the time to share your experience. We truly appreciate your feedback.
We're delighted to hear that you found the product information helpful and that the positive reviews gave you confidence in trying Orivelle. We’re excited for your order to arrive and hope your husband enjoys incorporating it into his nail care routine.
If you have any questions or would like to share feedback once the product arrives, please don't hesitate to contact our support team at customercare@tryorivelle.com. We’ll be happy to assist you.
Warm regards,
Orivelle Team
Reply from TryOrivelle
Hello Girts,
Thank you for taking the time to share your experience. We truly appreciate your feedback.
We're delighted to hear that you're happy with your experience and appreciate your kind words. It means a lot to our team to know that our customers are satisfied, and we're grateful to be part of your nail care routine.
If you ever have any questions or additional feedback, please don't hesitate to reach out to our support team at customercare@tryorivelle.com. We’ll be happy to assist you.
Warm regards,
Orivelle Team
After reading about the product
After reading about the product, to ordering, was very acceptable....just waiting for things to move forward now....
31 May 2026
Unprompted review
Reply from TryOrivelle
Hello Lynne,
Thank you for taking the time to share your experience. We truly appreciate your feedback.
We're delighted to hear that your experience—from learning about the product to placing your order—has been a positive one. We understand that you're now eagerly awaiting the next steps, and we appreciate your patience as your order progresses.
If you have any questions or would like an update along the way, please don't hesitate to contact our support team at customercare@tryorivelle.com. We’ll be happy to assist you.
Warm regards,
Orivelle Team
My experience was made ‘great’ knowing…
My experience was made ‘great’ knowing that this was a genuine product from a genuine company. They are updating with the customers information at all times. They go above and beyond for their customers.
30 May 2026
Unprompted review
Reply from TryOrivelle
Hello Christina,
Thank you for taking the time to share your experience. We truly appreciate your feedback.
We're delighted to hear that you felt confident in both our product and our company. Building trust through transparency, clear communication, and attentive customer care is incredibly important to us, so it's wonderful to know that our efforts made a positive impression.
Your kind words about our updates and commitment to supporting our customers mean a great deal to our team. If you ever have any questions or additional feedback, please don't hesitate to contact our support team at customercare@tryorivelle.com. We’ll be happy to assist you.
Warm regards,
Orivelle Team
Don’t bother ordering doesn’t work been…
Don’t bother ordering doesn’t work been using for months
Also hard sell to order more when first got
Don’t waste your money
30 May 2026
Unprompted review
Reply from TryOrivelle
Hello Mr Stewart,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience wasn't as expected.
Unfortunately, we were unable to locate an order using the details provided in your review. To help us look into this for you and provide assistance as quickly as possible, we have requested additional information through Trustpilot. When you have a moment, please complete the requested details so our team can assist you directly.
Alternatively, you can reach out to us at customercare@tryorivelle.com with your order ID and any additional information related to your purchase. Our team will be happy to investigate and work toward a resolution for you as soon as possible.
Warm regards,
Orivelle Team
Used item before and it was successful…
Used item before and it was successful although i ran out. Not sure if it will definitely clear as ive had issues with my big toes for over 20 years. I was a little fed up of all the pop ups trying to sell more items, it was very frustrating to be honest.
28 May 2026
Unprompted review
Reply from TryOrivelle
Hello Alison,
Thank you for taking the time to share your experience. We truly appreciate your feedback and your continued trust in Orivelle.
We're pleased to hear that you chose to return to Orivelle after your previous experience. We understand that maintaining a consistent nail care routine can be challenging, and we appreciate your patience and commitment. Our goal is to provide a simple, natural solution that supports the appearance of healthier-looking nails and fits easily into everyday self-care.
We also appreciate your comments regarding the pop-up offers on our website. Customer feedback like yours is valuable and helps us improve the overall experience for everyone.
If you have any questions or additional feedback, please don't hesitate to contact our support team at customercare@tryorivelle.com. We’ll be happy to assist you.
Warm regards,
Orivelle Team
Reply from TryOrivelle
Hello Mike,
Thank you for taking the time to share your feedback. We truly appreciate it.
We’re grateful that you chose Orivelle and understand that you are still waiting for your order to arrive. We know how important it is to receive your purchase promptly, and we appreciate your patience while it is on its way.
If you have any questions about your order or would like an update on its status, please feel free to contact our support team at customercare@tryorivelle.com. We’ll be happy to assist you and provide any information you may need.
Warm regards,
Orivelle Team
Very professional.
14 May 2026
Unprompted review
Reply from TryOrivelle
Hello Carol,
Thank you for taking the time to share your experience. We truly appreciate your feedback.
We're delighted to hear that you found your experience with Orivelle to be professional. Providing high-quality service, clear communication, and a positive customer experience is very important to us, and we're grateful for your kind words.
If you have any questions or additional feedback, please don't hesitate to contact our support team at customercare@tryorivelle.com. We’ll be happy to assist you.
Warm regards,
Orivelle Team
Ordering product was easy and I…
Ordering product was easy and I appreciate the discount added making it seems like I am saving money, however it still seems I am paying the original amount of costing price for item.
30 May 2026
Unprompted review
Reply from TryOrivelle
Hello Talina,
Thank you for taking the time to share your experience. We truly appreciate your feedback.
We're pleased to hear that you found the ordering process easy and appreciated the promotional offer. We also appreciate you sharing your thoughts regarding the pricing. Customer feedback is very important to us, and comments like yours help us better understand how our offers and pricing are perceived.
Our goal is always to provide a high-quality product along with a positive customer experience. If you have any questions regarding your order or would like further clarification, please feel free to contact our support team at customercare@tryorivelle.com. We’ll be happy to assist you.
Warm regards,
Orivelle Team
DO NOT GIVE THIS COMPANY YOUR CREDIT…
DO NOT GIVE THIS COMPANY YOUR CREDIT CARD DETAILS. Do NOT believe when they tell you to simply 'unsubscribe'. Do NOT believe when you get confirmation that unsubscribed. Do NOT believe when you get auto replying saying they understand frustration. THEY WILL CONTINUE TO DEBIT YOUR CREDIT CARD EVEN AFTER YOU FOLLOWED THEIR INSTRUCTIONS.
This is pure THEFT, SCAM. Google it and you will see. DO NOT SHARE YOU DETAILS. REPORT TO AUTHORITIES. AVOID AND REPORT.
31 May 2026
Unprompted review
Reply from TryOrivelle
Hello Furious,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience wasn't as expected.
Unfortunately, we were unable to locate an order using the details provided in your review. To help us look into this for you and provide assistance as quickly as possible, we have requested additional information through Trustpilot. When you have a moment, please complete the requested details so our team can assist you directly.
Alternatively, you can reach out to us at customercare@tryorivelle.com with your order ID and any additional information related to your purchase. Our team will be happy to investigate and work toward a resolution for you as soon as possible.
Warm regards,
Orivelle Team
Reply from TryOrivelle
Hello Sharon,
Thank you for taking the time to share your experience. We truly appreciate your feedback.
We're delighted to hear that you found our service helpful and the information provided useful. Our team works hard to ensure customers have a positive experience and access to clear, informative resources every step of the way.
If you have any questions or additional feedback in the future, please don't hesitate to contact our support team at customercare@tryorivelle.com. We’ll be happy to assist you.
Warm regards,
Orivelle Team
Donot buy from this company
Donot buy from this company I bought 3 pens as a one off purchase took weeks to arrive .
I was charged again this week contacted them to find they have put me on some sort of subscription
You just talk to bots they refuse to cancel cancel the Order they refuse to cancel the subscription even though the delivery address is an old address
If I could give zero I would
I will have to get the bank to stop their access to my card
Spare your self the pain , don’t buy any thing from this company
Interesting the company says they cant find my order I have over 25 emails regarding my order and their refusal to cancel the delivery and refusal to cancel the so called subscpription this morning I receive a offer to pause my subscription , what a joke I can pause it but all I want to do cancel and be rid of this company
I have had to cancel my credit card
27 May 2026
Unprompted review
Reply from TryOrivelle
Hello Megan,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience wasn't as expected.
Unfortunately, we were unable to locate an order using the details provided in your review. To help us look into this for you and provide assistance as quickly as possible, we have requested additional information through Trustpilot. When you have a moment, please complete the requested details so our team can assist you directly.
Alternatively, you can reach out to us at customercare@tryorivelle.com with your order ID and any additional information related to your purchase. Our team will be happy to investigate and work toward a resolution for you as soon as possible.
Warm regards,
Orivelle Team
This product was is well expl before I…
This product is well explained before I purchased it. Actual before and after photos , I’ve tried other brands too expensive, i wasn’t haggled by Orivelle to buy straight away and the checkout was straight forward and I knew exactly what I was paying
22 May 2026
Unprompted review
Reply from TryOrivelle
Hello Carol,
Thank you for taking the time to share your experience. We truly appreciate your feedback.
We're delighted to hear that you found the information provided clear and helpful throughout your purchasing journey. We strive to make the experience straightforward and transparent, from learning about the product to completing the checkout process, so it's wonderful to know that this stood out to you.
We also appreciate your comments about the ease of ordering and pricing clarity. Our goal is to help customers feel informed and confident every step of the way.
If you have any questions or additional feedback, please don't hesitate to contact our support team at customercare@tryorivelle.com. We’ll be happy to assist you.
Warm regards,
Orivelle Team
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