TOTAL SCAM
TOTAL SCAM.
Never received my order. Once you text the customer service, they ask you to provide proof and confirmation of your order.
Once you send everything they’ve asked, nobody is checking your WhatsApp anymore.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Learn UI/UX design through hands-on projects and 1-on-1 mentorship from expert designers. Add design to your resume and level up your career.
Alta Terra Road 4512, 94588, Pleasanton, United States
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
TOTAL SCAM.
Never received my order. Once you text the customer service, they ask you to provide proof and confirmation of your order.
Once you send everything they’ve asked, nobody is checking your WhatsApp anymore.
None of the orders I've placed went smoothly. With the first one, we spent a full 45 days pestering the company to finally deliver our paid order, but no one felt responsible, let alone responded. The second one also took a month to arrive, and I'm sure nothing would have come at all if we hadn't been so persistent. And with the last one, two out of two products were missing.
They either don't send your order or send you only half of it. When you write them on whatsapp they just block you.
As to the experience of my friends, who i endorse and rely on, this company provides very good service, almost always reachable, friendly.
They could deliver more rapidly, but as I understand it always reaches its destiny! One way to go, Designerlab.
5 stars 🌟
I felt I learned nothing :(, not recommended, I think the offline / online doesnt work. At least as the way the do it.
I recently completed Designlab's UX Foundations course. As someone who is not pursuing a career in design but is design-adjacent, I found this course eye-opening. The lessons were well thought out, the resources were helpful, the projects were meaningful, and the mentor sessions were monumental in my course success. Foundations give you all the tools to succeed, creating an environment where you can ask questions and expand your technical and creative knowledge on website building. I recommend this course to anyone interested in design!
I chose to enroll in Desigab to launch a career pivot. I enrolled in the UX Academy Foundations to learn the basics of UI, not fully knowing what to expect with an online course, as I work full time. I’ve really enjoyed it. Staff has been attentive with all questions, both academic wise and administratively. Mentors have been thorough, pushing me to really understand concept fully. The content is robust, and I often find myself excited to read each lesson and engage in the weekly projects. There are a few elements with Figma I wish they went over more thoroughly, as the recent Figma updates sometimes makes instructions harder to follow. But these are rare occurrences and I believe they will be addressed in the future. I think this program is really what you make of it. It relies on student to be active in their education, which I think is good practice when it will be completely up to the student to market their skills into job opportunities.
Overall the course is great and I fully intend to move on to additional classes with Designlab.
I feel like scammed because i paid in full but he didn't do the job as per the quote. Never shared or discussed the physical plan. Then submitted the incomplete plan for approval without my permission. Now asking for more money for doing the job he should done anyway.
Enrolling in an 8-week bootcamp with 1-to-1 mentorship offers focus and hands-on experience you can't usually get without paying a hefty price. I would say that for a true beginner upgrading your design skills includes an intense pace and can be overwhelming at times - but that's what mentors are for.
I like that the content was mostly proprietary compared to other online design institutes I have come across in the past.
UX Foundations will slowly accelerate your learning of Good UI principles. I think the critiques are mostly fair, although I did express a more disciplined approach with my mentor when it came to feedback on my progression for the final deliverables.
Long story short, you get what you put into the program. There is no handholding. You have to plan ahead and make preparations well in advanced if you can. If you stay the course and ask lots of questions, you will gain focus, gain experience, gain soft skills, and learn how to become resourceful to bring more digital experiences to life.
UX Foundations Course: Taking the UX Foundations course was like stepping into the world of UX/UI design with a trusted guide by my side. This course did an amazing job of breaking down the basics, making the often complex world of design feel approachable and exciting. With hands-on projects and insightful lessons, I quickly grasped essential principles, and by the end, I felt confident and eager to dive deeper. It's the perfect starter kit for anyone looking to build a strong foundation in UX/UI design!
UX Academy: If UX Foundations was the appetizer, UX Academy was the main course that truly satisfied my craving for comprehensive UX education. This program was a game-changer, taking me from a beginner to a professional, with a portfolio to prove it! The curriculum was packed with over 480 hours of coursework, 100+ hands-on projects, and 1-on-1 mentoring sessions that were invaluable. The capstone projects were challenging yet incredibly rewarding, helping me develop skills that I now use daily in my design role.
One thing to note: the results you get are absolutely determined by the work you put in. The program is rigorous, but if you're committed and put in the effort, the transformation is real. The more time and energy I invested, the more I got out of it. The career support was the cherry on top—my career coach helped me polish my portfolio, refine my interview skills, and ultimately land my first UX job. The experience was challenging, but the community and structured support made it an enjoyable and enriching journey.
Overall: DesignLab’s courses are well-structured, thoughtfully curated, and genuinely aimed at helping you succeed. Whether you're just starting out with UX Foundations or ready to go all-in with UX Academy, you're in for an engaging and rewarding experience that will equip you with the skills and confidence needed to thrive in the design world. Remember, your success in these programs is truly in your hands—the effort you put in directly shapes the results you achieve. Highly recommend!
I recently completed the DesignLab UX Bootcamp and overall, it was a great experience. Like many, I had hesitations about committing to a bootcamp due to the price and time investment, but DesignLab proved to be worth it. The lessons were comprehensive and covered everything from the basics to more advanced concepts, making it suitable for beginners and those with some prior knowledge. The career prep was a standout feature, providing practical guidance and resources to help with job applications and interviews. Additionally, the support from the community and the staff was incredibly helpful and encouraging throughout the course.
One area that could use improvement is the mentorship program. While my mentor was initially very supportive and provided valuable feedback, they became unresponsive towards the latter part of the bootcamp, which was disappointing.
Despite this, I feel well-prepared for a career in UX design thanks to the robust curriculum and resources provided by DesignLab. I would recommend this bootcamp to anyone looking to break into the field.
With my UX Academy Foundations course, I enjoyed how it was designed to advance my fledgling skills. Each unit built off of the previous one, and by the time I completed my final project, I felt like I was able to put everything I learned about together! My one gripe was that it was a bit annoying to try to find the specific piece of information you wanted to review, as the material was buried and the way to find them wasn't as intuitive as I would have liked. That was the only complaint I really had since everything else was super straightforward and intuitive, so even as somebody who isn't the best at creating things digitally, there was zero issues in producing my tasks!
Regarding the mentor assigned, I know it can be hit or miss. However, mine was super helpful, and I was able to immediately take what we'd discussed and apply that to my drafts; I always came away feeling incredibly grateful for his guidance, and his criticism was fair but polite. Sometimes he was a bit slow at getting back to me, but I understood that he was doing this on top of his own work. Having said that, the presence of a mentor to guide me was something highly appreciated!
With all that in mind, I'm very happy that I chose to take this course through Designlab! The staff was super responsive to any and all questions I had (which weren't many), and the material, while simple on the surface, provided enough of a challenge that I had plenty of motivation to keep on working. All in all I cannot recommend this course to anybody who's looking to get their feet in the door for UX/UI design!
I was set up with a mentor, who did not give me clear feedback and asked me one question in my assignments. I thought it was normal. Every session she did not have much to say, and I had to be the one bringing the questions. Thinking I was doing good, she approved my 10 hour design challenge with minimal feedback.
The admission team rejected my design and gave me some feedback. They also set me with a mentor for two sessions to redo the design. The new mentor gave me insightful feedback and prided himself on helping students. I did all the changes he advised and did the changes on the feedback. I resubmitted my design and it was rejected again. I reached out to the advisor, and he barely said anything and did not seem to care.
I reviewed the feedback, and new opinions were given, which were not in the original feedback. In addition, there was a lot of "I feel" phrases, which were just feelings and not facts. The admission team also suggested I take another course and pay for it.
On top of that the Foundation course was setting you up to fail. The lessons were short and no videos on the topics. The only videos were about Figma. They went over basic concepts and did not really help you understand these concepts, but they expect your design challenge to look like a professional. The course was a waste of time. I would feel UX design should of been taught first instead of UI.
This place seems to not help students. They just want your money and claim you do not need to be designer to pass.
Super profit driven and materials they provide were very disappointing.
I had a series of mentor problems and changes that I had NO control over or part in over the course of my enrollment at DesignLab. DesignLab let me down and I'm deeply hurt.
I was forced to change mentors 3 times!, 2 of them in the middle of a capstone project.
The first one was badly affected due to the change of styles between mentors. And then I had the same problem again with the second project!
I was not happy at all with my progress or the quality of my work, unfortunately.
I lost a lot of sessions thinking that a 30 mins session would count as a half session plus due to my pause I really needed help to improve and move forward faster to meet my already delayed deadline to graduate which I failed to meet my deadline because I had to change jobs and countries at the same time too!
I wasn't lazy or slacking or dragging things. I was still determined to finish the program, but they canceled my program and took away my remaining mentor's sessions.
they took away my mentor's sessions, and my career service and haven't even offered to partially refund me! I'm still stuck in the last project for almost a year with no guidance and still struggling to pay off a loan I had to take to be able to join that program.
I'm a UX professional and I used to mentor at DesignLab. Sorry, would-be UX designers, don’t believe the marketing hype, UX bootcamps won’t do it for most of you. I wrote an article about this and I encourage you to read it. Search for "The UX bootcamp model is broken" on Medium.
The bottom line for students is, don't get your hopes up. This bootcamp will NOT prepare you for a real-world job, despite the marketing hype. Don't fall for it.
They do an exceptional job of over-promising. However, the proof is in the pudding and the numbers aren’t pretty. They’re massively underdelivering. Fudging track-record numbers, they tend to prey on unsuspecting UX students by wrapping their offerings in honey-dipped, virtue-laden marketing ballyhoo, like “future-proofing your career,” and how their “graduates have been hired by the biggest names in tech.” Don't believe it.
No one should have any delusions about the fact that these bootcamps are in it for the money. Many of these bootcamps are for-profit, ed-tech startups financed by venture capitalists who demand profits before anything else. When we look past the virtue-signaling, noble-sounding slogans, DesignLab doesn’t care much if a graduate actually lands a job or not. It’s all about profit.
Mentor quality has also dropped. In recent years most highly skilled UX mentors with deep industry experience have quit UX bootcamps in large numbers.
UX bootcamps delude students into thinking they’re going to walk into a job shortly after graduation. In reality, anecdotal evidence from UX mentors says only 30–50% of graduates are proficient enough to get an entry-level job. Many struggle for years to find jobs in UX largely because they lack the “job-ready skills employers are looking for.”
Myth, legend, and razzle-dazzle all rolled into one, many of these UX bootcamps splash “build a stellar portfolio curated from hands-on projects with clients” on their pages — yet, no one has actually seen one. Truth be told, most graduate portfolios harm students because they’re teeming with “UX-bootcampy” case studies that don’t demonstrate the ability to solve real-world UX challenges. Hiring managers and design managers are not impressed by UX deliverables piled into a jumble of case studies.
All in all, I do not recommend UX students spend their money on these bootcamps.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.