Tryd Reviews 

21
•
TrustScore 4 out of 5

4.2

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Company details

  1. Grocery Store

Written by the company

High Street to Your Street - Eco-delivery service and logistics solution to retailers and businesses.


Contact info

4.2

Great

TrustScore 4 out of 5

21 reviews

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1-star

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4.2

All reviews

(21)

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Rated 1 out of 5 stars

Never received my ordered I placed

Never received my ordered I placed , After being told my order must of slipped through the net after 3weeks of waiting and would send my order ASAP , still 2weeks later nothing and still waiting on a response . I want a refund including my next day deliver I paid !!!!!

12 March 2021
Unprompted review
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Reply from Tryd

I would like to really apologize for the extremely delayed update, but there were some internal technical issues , that had to be cleared. We are completely aware of the current situation and we know that the misunderstanding comes from our side, as a result of the pandemic and closure of retailers the delivery of your order was delayed.
We have already processed your refund and we are once again very sorry for the delay and frustration it may have caused you.

Rated 5 out of 5 stars

White gloves service! The perfect partner for our business!

Being a gift Platform a white gloves customer delivery service is of paramount importance to us. This is why we chose TRYD because of the excellence of their services. We use TRYD regularly and they always deliver our gifts packages with dedication and care. Most importantly they always foreseen a problem and they work around it to find the best possible solution.We highly recommend Benjamin and his fleet! Big thanks from Cosaporto UK

20 January 2021
Unprompted review
Rated 5 out of 5 stars

Exceptional service

Exceptional service. Truly a gem and so happy I discovered Tryd.

18 January 2021
Unprompted review
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Reply from Tryd

Thank you very much for the feedback. We really appreciate it.

Rated 5 out of 5 stars

Great service and top notch customer…

Great service and top notch customer service. An affordable service. Thank you for existing! Ben has been super helpful always!

Only thing I think needs improving is the booking form. Not the most user friendly.

18 January 2021
Unprompted review
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Reply from Tryd

Thank you for your feedback Patricia. We are working on making the booking form easier to use. All the best. The Tryd Team

Rated 5 out of 5 stars

Great service

Great service! Delivered same-day and a good range of products at good prices, they also had flour instock! Will definitely use Tryd Essentials again.

1 May 2020
Unprompted review
Rated 1 out of 5 stars

Couldn't order any of the items as none…

Couldn't order any of the items as none of the stores had the correct opening times apparently.

22 April 2020
Unprompted review
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Reply from Tryd

Hi Darren.

I apologies for this, however our app is for our fashion related business which we have had to close for the foreseeable future due to the shutdown of non essential fashion retailers by the coronavirus. Our food delivery services is all done through the website not through the app.

I apologies again for the bad experiences you received.

Please do contact me and I will be only too happy to give you a voucher of any further purchases.

Many thanks
The Tryd Team

Rated 5 out of 5 stars

Exceptional service

Exceptional service. Driver called to let me know he was on his way. Products delivered in a fab cloth bag which I can re-use. Very happy

17 April 2020
Unprompted review

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