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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their effectiveness, particularly highlighting the melatonin diffusers for improving sleep. Many appreciate the high quality and sleek, minimalistic design of the products, finding them aesthetically pleasing and well-made. The user experience is often described as easy and gentle, with many enjoying the natural, soothing aromas and flavors. However, some customers were not happy with the delivery service, mentioning issues with delayed shipments and products not arriving as advertised. A few people also felt that the product's lifespan was too short, running out quickly. Additionally, some reviewers were dissatisfied with customer service, citing difficulties in getting clear instructions or refunds for products they deemed unfit for purpose.

What people talk about most

Product

Users describe positive interactions with the product, often highlighting its effectiveness for sleep,... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the effectiveness of the products,... See more

User experience

People report positive experiences with the user experience. Many customers find the product easy to use,... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. While some customers praise fast shipping, with... See more

Based on these reviews

Rated 4 out of 5 stars

I personally use the Melatonin Diffuser for sleep. It does work well, I have noticed an improvement in my sleeping. Only issue would be the difficulty in using the aroma tip and blowing out the produc... See more

Rated 4 out of 5 stars

The overall look and feel of the product has its pros and cons of course that being of how long it lasts you. First of shipping was quick and promising as they tell you at the end of your purchase in... See more

Rated 5 out of 5 stars

This company is so clever with their cloudy diffuser pen designs that I was so impressed when I ordered mine and seen it in person. I was very excited to try it for ages and i only bought the ‘Calm’ o... See more

Rated 5 out of 5 stars

I just tried the Cloudy Calm diffuser and honestly love it! The scent is really soothing — perfect for winding down after a stressful day. It’s super easy to use and way gentler than I expected. I lik... See more


Company details

  1. Health and Beauty Shop

Written by the company

Try Cloudy's Sleep (Melatonin), Stress (Calm), & Energy (Caffeine) solutions made with natural scents & zero-junk - the perfect plant-powered alternative. 1 MILLION + Units Sold. Award-Winning Products. 30-Day Money-Back Guarantee. Fast Shipping Worldwide to 100+ Countries. Designed in Caliifornia.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

766 reviews

5-star
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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 1 out of 5 stars

I use to love cloudy

I use to love cloudy. But there’s something going on with the company, new management some sort of shift? I have used them for years. This time around I placed my order at the end of July. End of August rolls around and my product still hasn’t shipped. I contacted them and they said some items were out of stock and they could send what I have. With no compensation for my order being so delayed…. Cloudy use to always reach out to me and ask me how was order was etc etc. nothing. Radio silence. It’s now been two months and I still haven’t received part of my order. I usually spend hundreds of dollars a year to stock up, and this 100% will be my last time. This company has turned into a scam company.

30 July 2025
Unprompted review
Rated 4 out of 5 stars

Works just like add explains

Works just like add explains, works like the real thing is except has actual health benefits instead of harsh chemicals, only down side is that it only has 600 uses, if there were a higher use count this would be perfect.

16 August 2025
Unprompted review
Rated 1 out of 5 stars

*Revised* I don't recommend 100%

*Revised* So I had given a 5 star rating on cloudy for their melatonin diffusers as mentioned below. I did not realize until I logged in that you accumulate reward points (which are very hidden) You have to scroll to the bottom and literally hit the button that says rewards then you see that you accumulate points which can be redeemed. So I lost the equivalent to what looks like 9 free diffusers. I emailed customer service and asked if there's anyway I can get my points back since I was unaware. I received an email back that's says and I quote "I am sorry but we can't get those points back" That's it literally. No thanks for reaching out, a sincerely we apologize, absolutely nothing else. So after this experience I do not recommend cloudy based on their I'd say bad customer service but it's more like lack of customer service. I was already planning to try a melatonin spray from a reputable brand, now I'm definitely switching. I can't stand companies who don't care about their customers.

Absolutely love cloudy melatonin diffuser! I highly recommend! I have insomnia but thanks to cloudy I'm able to sleep good now.

31 July 2025
Unprompted review
Rated 4 out of 5 stars

Great product

Great product, but item got lost and had to wait for it to be reposted, which was hard when trying to quit smoking.

25 July 2025
Unprompted review
Rated 4 out of 5 stars

try cloudy

Me and my family have used cloudy for acouple years now. We mainly use the melatonin defuser to help us sleep and we love it!!

21 May 2025
Unprompted review
Rated 5 out of 5 stars

Amazing customer support

The customer service was amazing I had put in the wrong address and they were able to fix it with no extra cost and no delay

22 July 2025
Unprompted review

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