TruTrak Pro Reviews 

Decided to try TruTrak for my trackers and what an outstanding company with pure customer focused business ethics!! I was dealt with brilliantly on the phone and even got a call back from Shannon who assisted and guided me through the app & any questions I had! Thank you so much to TruTrak for not only looking after our assets, but employing real customer orientated ethical staff who are definitely an asset to this company!!
10/10 EXCELLENT JOB!!! Nad

Amazing customer service who were more than happy to help a technophobe, such as as myself, through the ins and outs of the GPS tracker I had purchased. Incredible value for the price too, given how robust (and accurate) the device is. Shoutout to Shannon who went over-and-above to help me with my queries.

Absolutely superb customer service! I wasnt aware my device wasn't communicating due to the poor 2g signal in my area, they called me to make me aware, went through everything, had the unit back to test, there was still an issue with 2g so sent me an upgraded 4g unit free of charge.
You have certainly restored my faith in customer service, if only other companies could follow suit! Even supplied a new certificate of installation for the new unit. Brilliant bit of kit & brilliant customer service. What more could you ask for! 👏

I have had many trackers from all different companies and just been a waste of time,
But I ordered one from tru trak and so fantastic all ways keep me updated batteries last long time,
I am so pleased with it so I bought another 2 I would recommend this company trackers spot on,
And the staff at Tru Trak Frendly and any information about the item they are happy to help,
And I am going to order more

I have had a TT Tracker on my bikes for a while now, and when my son started riding, I made sure I fitted one to his. His bike was stolen in the early hours of Feb 3rd and unfortunatly he let the credit lapse a month earlier. He topped up a month, and I contacted their support and Spoke to Neeve whom said she would try and push through the upate manually. This worked and I managed to recover my sons bike from the woods 3 miles from his home. Thank you!

This is the forth device fitted on my families cars they are extremely reliable well made and have many useful driver features, great price and easy fitting. i spent over 20 years in the tracking industry installing the best devices all at premium prices. Trutrak units are any bit a good as the best without the price tag. 5* product at 5* prices.

Following an issue that developed with my tracker I returned it for a no quibble replacement. The only thing that delayed this was the postal delays just before Christmas!
The replacement was popped into my car and declared I'd left my geofenced zone withing a couple of minutes of my initial 5min setup drive.
Perfect. A great company to deal with!
I'd you want a quality tracker complete with a decent app look no further.

I had one of their trackers for over a year now originally bought it to watch a vehicle during a warranty claim but kept it going after the trial, bought from Amazon for little money. Subs are reasonable but overall i wasn’t impressed with it. The staff are super helpful and responsive the tracker isn’t accurate always had my vehicle up the road from my drive and I suffered lots of alerts during charging of the vehicles battery until the office switched off something the road tracking was quite accurate. But the alerts were useless, an email alert that the vehicle had moved often to late, never was really convinced it would help if the vehicle was taken off the drive. Even more so now you can buy jammers for £20 on line.
It was easy to fit I gave it a great view of the sky just under a thin bit of plastic under the dash, they do say fit it on the battery under the bonnet there is to much metal for my liking between the gps antenna and sky and it’s to visible there
App is okay but a little limited my wife found it confusing in setting up

Over all it’s quite good, cheap to buy and subscribe to great for keeping an eye on stuff but alerts poor. If I needed a cheap tracker I would try these chaps again.

Company is great to deal with.

Caitlin has been absolutely superb, I had my tracker fitted today and I’m pleased with the customer service and transparency. A trustworthy service and I am confident my car is equipped with the right kit to deter thieves. I would recommend Trutrak to those looking for peace of mind.

How refreshing it is to interact with TruTrak. Every time I phone them I get someone who is polite, helpful and friendly and they've never failed to answer the question or solve the problem. Today it was Neve who took my call and she was a delight to work with. Thank you Neve.

I had issues with my tracker. Made contact with them and had a very quick response from Jo. What an excellent lady, just what a company needs.
All sorted now, with quick responses.

Thank you Jo.

I fitted a TruTrak after hearing so many stories of car s being stolen locally . One of my neighbours actually had her car stolen after previously fitting a Trutrak despite not knowing the car had a factory fitted one . When she realised it had been stolen she tracked the car via Trutrak and recovered it herself in a local pub car park . The thieves had actually ripped out the factory fitted one but at least she got the car back.

Tracker not accurate. I went to work and got loads of witnesses where i was after clocking in but the tracker showed tht I was across the single carriage road from my work place instead n my partner accused me of having a affair. Relationship ruined cos he believed wot the tracker said. so thanks alot.

My car was stolen last night luckily for me I had bought one of these and paid £5 a month for subscription, I tracked the car live while on the phone to the police who found and secured my vehicle within about 3 hours of the theft I got it back a short time later no damage. This tracker took minutes to fit and set up and saved my pride and joy can't recommend highly enough.

The tracker is good, accurate and easy to set up. I have the battery type which means no electrical connection issues. I had a problem understanding the phone App but a call to customer service was quick and easy. They are so good at advising you and so accomodating. Hats off to Maddie who helped me. Being a UK company I would certainly recommend.

Excellent support received email within 24 hours called for support on the application to set up device customer technical support sorted my questions all setup and running.
Excellent quality tracker with live tracking very accurate much cheaper than some of the other companies

This device has proven to be invaluable, after being involved in a collision, my dash cam had failed to save the video due to a power loss and the only way I was able to prove how fast I was travelling was by the data collected by this tracking device, I was able to prove screenshots to the insurance company and the police that provided accurate information about my speed, gps position and the exact time it had happened.

Without this device I would have been unable to provide any evidence that the accident wasn’t my fault. I honestly believe everyone should have one of these devices in their car! They are quick and easy to install and they are always watching your back! Get one of these fitted in your car! You will be thankful you did if you are ever in the same situation!

Awesome product way to cheap I think but great for us. And u uk help line. I’ve got 2 of em now

Really happy with my TruTrak tracker and software. My Land Rover was stolen and so was able to see where it was and get it back. The Police were also happy to get the vehicle routing data for use in their investigation.

Great customer service from Joe. Any problems give them a bell.