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Trustoo Reviews 

453
•
TrustScore 4.5 out of 5

4.7

Software Company
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Review summary

Created with AI, based on recent reviews

Evaluating 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the application offers fantastic features and works completely smoothly. People truly appreciate the helpful staff members who provide prompt and efficient assistance at all times. Consumers note that support teams are exceptionally knowledgeable and remarkably quick to reply whenever questions arise. Users also note the seamless setup process and the valuable guidance provided for managing their online stores. Many individuals express deep gratitude for the extremely patient communication and the reliable service they consistently receive. Reviewers consistently state that solving issues becomes effortless thanks to the dedicated team.

What people talk about most

Customer service

Customers consistently note positive experiences with customer service, frequently highlighting fast response... See more

Staff

People report positive experiences with staff, praising the team for being consistently friendly, patient,... See more

Response time

Customers had positive experiences with response time, frequently expressing satisfaction with the fast... See more

Application

Consumers find application to be positive, highlighting that the tool works perfectly and efficiently for... See more

Service

Reviewers highlight positive aspects of service, noting that certain staff members provide excellent and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This app is fantastic in terms of the features it offers, and the customer service is even more amazing—kind, polite, and quick to resolve customer issues. I especially want to mention Ms. Faith ❤️, w... See more

Rated 5 out of 5 stars

Trustoo always has great customer service, replies quickly, and is almost all of the time able to resolve problems in no time. The app works great for a free plan too

Rated 5 out of 5 stars

I really like it. I had some issues during installation but the customer services help fast and everything work smooth. (Thank you Jensen for the support)

Rated 5 out of 5 stars

Looks great visually, the review collection works very well, and overall everything has been excellent. Customer service is very good and fast.

Company details

  1. Software Company

Written by the company

Trustoo.io is fully customizable to fit your brand, is a product review & social proof solution that helps you build and scale a reliable brand. Import reviews from AliExpress, Amazon, other platf and other review apps. Collect product reviews with photos from your customers automatically. Display reviews in beautiful widgets to build trust with visitors and make it easy to make more informed purchase decisions. Reach new customers by rewarding customers for referring their friends and through organic search. Multi-lingual Support in 24/7.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

453 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.7

All reviews

(453)

99 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 3 out of 5 stars

The store review cannot be imported…

The store review cannot be imported straight away (only product review can be imported from previous app downloaded file), you need to create a CORRECT CSV file which takes a while to get it right. The first time when I reached out to them, there was a lovely girl helped me to do it. But the second time, they kept sent me the guide, and said leave the product space blank, and that's it.

22 October 2025
Unprompted review
Rated 5 out of 5 stars

Very good customer service

Very good customer service! Understand your need and provide suitable solutions. Thank you Faith, Pia and Jensen for their professional supports! Most importantly, the IT team of Trustoo is really cool and professional!

20 October 2025
Unprompted review

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