We were very pleased with the work Eric did for us. He removed and replaced two very old radiators in our central heating system. He is a very nice guy, who works hard and the new radiators look great... See more
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Came out to fix a problem on the day we asked if they were available, and actually explained and solved the problem required, for a reasonable price. Breath of fresh air after an awful experience with... See more
Company replied
Eric and team were excellent, they were really transparent and flexible about all the work and gave me great recommendation which ended up improving the quality of solution I had installed. I will def... See more
Company replied
Eric managed to find and fix a fault with my boiler that no one else had managed to do, which was excellent. Although I only had 1 leak in my bathroom to start with, I ended up with 4 more. This is be... See more
Company replied
Company details
Written by the company
A central heating installation, maintenance and repair company that keeps integrity at the heart of all activities. Located in the South London and covering parts of North Surrey, we handle all aspects of central heating work and provide the advise and expertise needed to keep your home warm and working as efficiently as possible. We have years of experience in the diagnosis of issues within central heating boilers, radiators and underfloor heating. We can undertake the full design and installation of new systems including all major brands like Worcester Bosch, Viessmann, Vaillant, Ideal Heating and Baxi Potterton.
Contact info
City Road, EC1V 2NX, London, United Kingdom
- 0208 088 9889
- info@trustedboiler.co.uk
- trustedboiler.co.uk
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Removed & replaced two radiators
We were very pleased with the work Eric did for us. He removed and replaced two very old radiators in our central heating system. He is a very nice guy, who works hard and the new radiators look great - an excellent job well done. We will most certainly be using Eric again.
Excellent service
Excellent service. The guys is work harder and very polite and they give 10 + 10
Eric and team were excellent
Eric and team were excellent, they were really transparent and flexible about all the work and gave me great recommendation which ended up improving the quality of solution I had installed. I will definitely be recommending to friends and family. Worth noting I found them through recommendation as well (neighbours)

Reply from Trustedboiler
Great experience
Eric was punctual, efficient and helpful. Will definitely be using Trustedboiler again!

Reply from Trustedboiler
Great work and ethics
Eric managed to find and fix a fault with my boiler that no one else had managed to do, which was excellent. Although I only had 1 leak in my bathroom to start with, I ended up with 4 more. This is because you start moving plumbing parts that haven’t been touched in years and need replacing. Eric replaced all the parts but didn’t charge for the extra time. Good work ethics.

Reply from Trustedboiler
Eric is always excellent
Eric is always excellent! Really knowledgeable and patient.

Reply from Trustedboiler
Great annual boiler service
Just had my annual
Boiler service. Very efficient, neat and tidy too. I would definitely recommend.
High quality and reliable service
I have used Eric over the years and he has always been reliable and always offers a quality service.
Reasonable price and quick response
Reasonable price and quick response. Engineer is friendly & professional
Highly recommend Trusted Boiler
Highly recommend Trusted Boiler, arrived in the allotted time, not expensive, replaced part, full service that had not been properly serviced for many years - our water had been running water cold when on the hot and Eric also sorted this problem.
Certificate and photos emailed on completion.
We will definitely use Trusted Boilers on a yearly basis from now on and recommending onto all my friends - very happy customer 😊
excellent service.
had a great experience with Trusted Boilers
I recently hired Trusted Boilers for my heating system, and I was very impressed. They were professional, arriving on time and fully prepared. The team explained their work clearly and provided evidence, including photos, of what they were doing, which made me feel confident in their skills.
Their pricing was also reasonable compared to other quotes I received. Overall, I had a great experience with Trusted Boilers and highly recommend them for anyone needing heating services.
Efficient.Did what was agreed and more…
Efficient.Did what was agreed and more and with a smile. Great.

Reply from Trustedboiler
Annual service
Annual service. Eric was excellent as usual. On time, top guy and sorted out the issue with great care. Running like a dream now.

Reply from Trustedboiler
Landlord gas inspection
Landlord gas inspection was conducted with the minimum disruption for the tenant - greatly appreciated.

Reply from Trustedboiler
2nd year using this company
2nd year using this company. Very happy with them and will continue to use them.

Reply from Trustedboiler

Reply from Trustedboiler
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