Truss 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

When it comes to leasing spaces under 5,000 square feet, the Landlord's broker must work twice as hard to get the word out about available spaces. The larger listing sites seem to cater to the large... See more

Company replied

Rated 5 out of 5 stars

Amazing something like Truss has not been done before! Easiest and most painless process you could ever imagine! Site is easy to navigate and I get immediate access to hundreds of properties that fit... See more

Company replied

Rated 1 out of 5 stars

Being treated absolutely disgusting by 1st central insurance I pay my insurance every month, now I have had an accident in my car they don’t want to know me or do anything for me will never get insure... See more

Rated 5 out of 5 stars

I've been involved in four office moves (all <10k sqft) in the last five years and Truss was truly a game changer for our most recent move. All the data I need is right upfront without having to go... See more

Company replied

Company details

  1. e-Commerce Solution Provider
  2. Business to Business Service

Information provided by various external sources

Truss is a commercial real estate solution for small and medium tenants and landlords focused on commercial space under 10,000 square feet. We make leasing space simple, intuitive and cost effective in a way that’s never before been possible.


Contact info


All reviews

(184)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great app!

I think it’s a terrific app that allows one to look at available commercial space and I like the ability to virtually walk through the space.

9 February 2018
Unprompted review
Truss logo

Reply from Truss

Hi Nancy, thanks for the review. We really like the ability to see office space through our 3D virtual tours too, so we are glad to hear that you enjoyed that feature.

Rated 5 out of 5 stars

Game Changer in the office site selection process

Amazing something like Truss has not been done before! Easiest and most painless process you could ever imagine! Site is easy to navigate and I get immediate access to hundreds of properties that fit my criteria and no time wasted on any that don't. The best part is that I don't have to spend hours driving all over the city - I can literally "tour" every space I am interested in while sitting in my office - total game changer!

9 February 2018
Unprompted review
Truss logo

Reply from Truss

Thank you for the feedback Mark! We are glad you saved time on both the search for space and touring with our platform.

Rated 5 out of 5 stars

Terrific software

3D virtual tours are a differentiator.

8 February 2018
Unprompted review
Truss logo

Reply from Truss

Hi Trip, we love the 3D tours too! Thanks for the review.

Rated 5 out of 5 stars

Outstanding experience working with Truss...

I had a wonderful experience working with Truss and found the perfect office space. The company had plenty of space options available to chose from that were within my price point. Now I have office space that I love! Great working with you!

8 February 2018
Unprompted review
Truss logo

Reply from Truss

Thank for the review, Janet. We are glad you found the perfect space for your business!

Rated 5 out of 5 stars

Thanks Nicole!

Nicole Weldon was excellent in getting us a great deal at WeWork on short notice.

8 February 2018
Unprompted review
Truss logo

Reply from Truss

Thanks for the review, Jordan. We're glad Nicole was a great resource for you and everything worked out in time.

Rated 5 out of 5 stars

Game changer!

The software is a game changer. How Uber and Lyft were disruptive to the transportation industry is how Truss will disrupt real estate.

8 February 2018
Unprompted review
Truss logo

Reply from Truss

Thanks for the kudos, Gayle! We appreciate the review.

Rated 5 out of 5 stars

Perfect solution

Love the idea and interface. Makes office search for a small firm with limited resources like ours to find the perfect space.

8 February 2018
Unprompted review
Truss logo

Reply from Truss

Thanks for the review. That's why we started Truss, to make finding and leasing office space for small businesses easier. Glad to hear you hear that you loved the experience!

Rated 5 out of 5 stars

Website was very user friendly and …

Website was very user friendly and allowed a comprehensive review of available properties. My agent, Nicole, was very responsive and went above and beyond to provide assistance, even outside of her defined responsibilities. It was an excellent experience and I'm looking forward to my new space.

8 February 2018
Unprompted review
Truss logo

Reply from Truss

Thanks Anne, for the feedback! We strive for a streamlined experience from search to lease, and glad we delivered on that. We are very proud that Nicole was able to help you lease the perfect space for your business.

Rated 5 out of 5 stars

I have leased and purchased many …

I have leased and purchased many different properties over the years and I would say this process was by far the easiest and most efficient.

8 February 2018
Unprompted review
Truss logo

Reply from Truss

That's great to hear, Lance. Thanks for the review!

Rated 5 out of 5 stars

Listens to and understands client's …

Listens to and understands client's needs. Absolutely would recommend this company.

8 February 2018
Unprompted review
Truss logo

Reply from Truss

Thanks for the review. We pride ourselves in offering a personalized experience both through our technology and working with our real estate experts. We're glad we delivered on this for you!

Rated 5 out of 5 stars

it made searching and comparing …

it made searching and comparing multiple properties so easy

8 February 2018
Unprompted review
Truss logo

Reply from Truss

Thanks for the review, Doug. Comparing prices among all of the office options is key! We're glad you found it easy on our platform.

Rated 5 out of 5 stars

Great company -- very experienced team

Great company -- very experienced team! As CEO and Co-Founder of a VC-backed startup (AVA), I know how difficult it can be to find space to grow (we are in the process of looking now). The Truss platform is set to disrupt this process, which hasn't evolved in a century and is too time consuming and costly.

8 February 2018
Unprompted review
Truss logo

Reply from Truss

Thanks for the review Eric. We started Truss to make it easier for entrepreneurs like you to find office space, so we're glad you're finding the process easier.

Rated 5 out of 5 stars

Truss is a elegant solution to a …

Truss is a elegant solution to a cumbersome process. From the front end registration to the unique search process it is a pleasure. Within minutes I was looking at office space that fit my parameters. The interface allowed me to virtually view the office space from my computer, it was fantastic.

8 February 2018
Unprompted review
Truss logo

Reply from Truss

We are glad you enjoyed the process of finding office space! We really love the 3D virtual tours, too. We're glad they helped you narrow down the possibilities.

Rated 5 out of 5 stars

I have been in the Commercial Real …

I have been in the Commercial Real Estate business for 30+ years and can say the new Truss office building inventory/lease site selection platform is a game changer for the user community! A brilliant idea that has been put into action. A true "disruptor" to the age old tenant rep/site selection process!!

8 February 2018
Unprompted review
Truss logo

Reply from Truss

Thanks for the kinds words, Steve. We are striving to simplify the process of leasing office space and glad that you found the experience a game changer!

Rated 5 out of 5 stars

Site very easy to navigate with the …

Site very easy to navigate with the help of the AI bot. It's nice to be able to view locations by myself after hours without taking up anyone's time.

8 February 2018
Unprompted review
Truss logo

Reply from Truss

Thanks for the review, Shenley. We're glad you were able to search and see offices using our 3D virtual tours!

Rated 5 out of 5 stars

Truss makes it easy and much more cost …

Truss makes it easy and much more cost effective to lease your space, large or small. They just get it when it comes to using technology in the commercial leasing market.

8 February 2018
Unprompted review
Truss logo

Reply from Truss

Thanks for the feedback, Jim. We are so happy you found the platform streamlined for finding office space.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look