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TruGreen - Scranton Reviews 2

TrustScore 3 out of 5

2.9

161 Second Street, 18702 Wilkes-Barre, PA, US


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Company details

  1. Lawn Care Service
  2. Arborist and Tree Surgeon
  3. Pest Control Service
  4. Soil Testing Service

Written by the company

TruGreen has been the trusted choice for easy and affordable lawn care for over 50 years. We provide aeration, overseeding, fertilization, weed control, and other services tailored to your lawn's needs. We also offer tree and shrub care as well as defense against mosquitoes and other outdoor pests. We believe life should be lived outside, and our tailored lawn plans and expert specialists help us serve our community and loyal customers every day.

Written by the company

TruGreen Guarantee

Our work is backed by the TruGreen Guarantee

Our work is backed by the TruGreen Guarantee
TruGreen will gladly visit your property as needed between scheduled visits to ensure your satisfaction. Guarantee applies to annual plan customers only.

Contact info

  • 161 Second Street, 18702, Wilkes-Barre, PA, United States

  • (570) 819-4091

2.9

Average

TrustScore 3 out of 5

2 reviews

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1-star

Replied to 72% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

All is well to my satisfaction.

they were told to call me the day before treatment. all is well, the Company went to great lengths in resolving my concerns. All were very concerned about my satisfaction with their service.

20 April 2025
Unprompted review
TruGreen - Scranton logo

Reply from TruGreen - Scranton

Hi Susan, thank you for sharing your experience. We always want to put our customers first, and I apologize that we fell short this time. Please email us at reviews@trugreenmail.com with your name and phone number associated with the account so a member of our team can support you from there. -MS

Rated 1 out of 5 stars

Very unhappy customer

This morning I met and requested a supervisor last fall to come and walk our lawn with me It was a total waste of time! We have almost an acre and it took all of maybe minutes if lucky
His answers were we have the wrong grass( which we have had and at one point was very lush and thick years ago) we have been your customer with your package deal with grub treatments for 8 years
We Aeration & Overseeding every year We have moss growing in full sun areas His answer to that was he had that too in his lawn(which really made me feel good)
And the major reason I called was we had mole tunnels running thru our back yard (the last photo shows a tunnel filled with leaves) moles feed on insects and grubs His reply
Was we don’t deal with moles I did not expect him to catch them but since we have grub control for 8 years I do not expect to see them in my yard
My husband didn’t ask me before he sent our payment in again for the year I immediately contacted other
Services and am looking the cancellation of our services
Would never recommend you to anyone

11 April 2023
Unprompted review

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