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TruGreen - Marietta Reviews 2

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TrustScore 3 out of 5

2.9

Lawn Care Service
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15 North Drive S.E., 30102 Acworth, GA, US

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(770) 974-6267

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Company details

  1. Lawn Care Service
  2. Arborist and Tree Surgeon
  3. Pest Control Service
  4. Soil Testing Service

Written by the company

TruGreen has been the trusted choice for easy and affordable lawn care for over 50 years. We provide aeration, overseeding, fertilization, weed control, and other services tailored to your lawn's needs. We also offer tree and shrub care as well as defense against mosquitoes and other outdoor pests. We believe life should be lived outside, and our tailored lawn plans and expert specialists help us serve our community and loyal customers every day.

Written by the company

TruGreen Guarantee

Our work is backed by the TruGreen Guarantee

Our work is backed by the TruGreen Guarantee
TruGreen will gladly visit your property as needed between scheduled visits to ensure your satisfaction. Guarantee applies to annual plan customers only.

Contact info

2.9

Average

TrustScore 3 out of 5

2 reviews

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1-star

Replied to 72% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

So far this has been a nightmare

So far this has been a nightmare. I needed someone to spray a few trees for bugs so purchased the service from trugreen. I informed them I NEEDED to talk with the tech before they did the service to show them which trees to spray. They did not call ahead and showed up at 7:15am and completed the service on "select plants." I have no idea what they sprayed. Getting them to call me back or speak to the service center is IMPOSSIBLE. About to reverse the charges on my card.

25 April 2022
Unprompted review
TruGreen - Marietta logo

Reply from TruGreen - Marietta

Hi Noah, we’re sorry to hear that your experience was unsatisfactory. Thank you for the chance to review your account in order to resolve your situation. Please email us at reviews@trugreenmail.com with your name and account number. We look forward to hearing from you!

Rated 1 out of 5 stars

I received my fist "treatment" today

I received my fist "treatment" today. The technician spent 4 minutes 30 seconds at my house before he left after he told me they would treat my yard. There was no hoses or spraying. they did give me a receipt and put a sign out in my yard. I should have been suspicious about the hard sell for a year prepaid. I have canceled the service. If I dont get a refund, I will dispute the charge.

4 March 2022
Unprompted review
TruGreen - Marietta logo

Reply from TruGreen - Marietta

Hi Keith, we're sorry to hear you’ve canceled your service with us. Our goal is to give great service every time we’re on your lawn and it sounds like we missed the mark for you. If there is anything we can do for you at this time, please email us at reviews@trugreenmail.com so we can get in touch.

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