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TruGreen - Fenton Reviews 2

TrustScore 3 out of 5

2.9

455 N. Highway Drive, 63026 Fenton, MO, US


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Company details

  1. Lawn Care Service
  2. Arborist and Tree Surgeon
  3. Pest Control Service
  4. Soil Testing Service

Written by the company

TruGreen has been the trusted choice for easy and affordable lawn care for over 50 years. We provide aeration, overseeding, fertilization, weed control, and other services tailored to your lawn's needs. We also offer tree and shrub care as well as defense against mosquitoes and other outdoor pests. We believe life should be lived outside, and our tailored lawn plans and expert specialists help us serve our community and loyal customers every day.

Written by the company

TruGreen Guarantee

Our work is backed by the TruGreen Guarantee

Our work is backed by the TruGreen Guarantee
TruGreen will gladly visit your property as needed between scheduled visits to ensure your satisfaction. Guarantee applies to annual plan customers only.

Contact info

2.9

Average

TrustScore 3 out of 5

2 reviews

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1-star

Replied to 72% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

This has to be the worst lawn care…

This has to be the worst lawn care service that I’ve ever had! I’ve called them countless times to have them come out and fix or treat my lawn the way they were supposed to in the first place. Not only do they take weeks to hear back from them, they lie when they tell me that they’re at my house doing a treatment at that moment, when I am in my house and they’re nowhere to be seen! This has happened a few times, and I am completely over it!!!
I’ve told so many neighbors never to hire this company! Maybe some Trugreen companies run their business differently, but my particular one has been horrible. Beyond horrible!!!

27 May 2022
Unprompted review
Rated 1 out of 5 stars

Don't let TruGreen fool you.

TruGreen talks a good game, has nice promotional literature, and they seem to be organized pretty well. But their ultimate product is your lawn and they are lousy at taking care of it. I had nutsedge all summer long and chickweed at several spots in my yard. I called and they did nothing. Also, when they apply fertilizer, they are careless and overlap areas that they have already fertilized. This results in bare spots in several places due to too much nitrogen, I believe. Then want to sell you reseeding after the season. My recommendation is to find another company to do your lawn maintenance. One other thing is that if you talk to one of the bosses about your dissatisfaction, they get downright hostile. By the way, I have photos to prove what I'm saying.

29 September 2022
Unprompted review
TruGreen - Fenton logo

Reply from TruGreen - Fenton

Hi there, we’re sorry to hear that your experience was unsatisfactory. Thank you for the chance to review your account in order to resolve your situation. Please email us at reviews@trugreenmail.com with your name and account number. We look forward to hearing from you!

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