Banner for TruGreen - Evansville

TruGreen - Evansville Reviews 1

TrustScore 3 out of 5

3.2

8601 Baumgart Road, 47725 Evansville, IN, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Lawn Care Service
  2. Arborist and Tree Surgeon
  3. Pest Control Service
  4. Soil Testing Service

Written by the company

TruGreen has been the trusted choice for easy and affordable lawn care for over 50 years. We provide aeration, overseeding, fertilization, weed control, and other services tailored to your lawn's needs. We also offer tree and shrub care as well as defense against mosquitoes and other outdoor pests. We believe life should be lived outside, and our tailored lawn plans and expert specialists help us serve our community and loyal customers every day.

Written by the company

TruGreen Guarantee

Our work is backed by the TruGreen Guarantee

Our work is backed by the TruGreen Guarantee
TruGreen will gladly visit your property as needed between scheduled visits to ensure your satisfaction. Guarantee applies to annual plan customers only.

Contact info

  • 8601 Baumgart Road, 47725, Evansville, IN, United States

  • (812) 868-5860

3.2

Average

TrustScore 3 out of 5

1 review

5-star
4-star
3-star
2-star
1-star

Replied to 72% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Poor Service in 2022, Into Early 2023

In 2022, I invested hundred of dollars in my lawn, relying on TruGreen to deliver on their commitment to provide aeration and grass seeding, pest control, fertilization, and weed control. Despite numerous calls to TruGreen, all I had to show was bare spots, dead shrubs, and weeds. The technicians seemed poorly trained and showed little knowledge of the materials they were using. (Exception: one technician brought in from Arkansas to assist with the backlog in SW Indiana was extremely knowledgeable and helpful.) Management were unresponsive. Customer Service repeatedly promised that the local Management would be contacting me. I eventually gave up - and received a piddly refund of approx $60, for services not performed. I don't have any confidence in TruGreen, at least in the Evansville-Newburgh area. I recommend that potential customers seek other companies who can likely provide quality lawn care at a more reasonable price. The TruGreen corporation can improve by closing its Evansville-Newburgh location!

28 October 2022
Unprompted review
TruGreen - Evansville logo

Reply from TruGreen - Evansville

Hi Cathy, our goal is to provide great service every time we visit you and we are disappointed to hear that it didn’t happen this time. Our team would love the opportunity to discuss this with you! Please email us at reviews@trugreenmail.com with your name, address, and account number so we can reach out. -CR

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look