TruffleHunter Reviews 2,309

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

Their oils and truffle butter are really good but received fresh truffles as a Christmas present this year. Absolutely zero truffle odour or taste to the truffles. Complained to the customer se... See more

Rated 5 out of 5 stars

One of the most efficient online sellers out there - always reliable. Item arrives in 1-2 days of order. Always nicely packaged. Only issue is that if you are ordering a present - the branding is on t... See more

Rated 5 out of 5 stars

We’re absolutely thrilled with this truffleHunter! The quality of the products is outstanding, and everything we tried was incredibly delicious. You can truly taste the difference. We’ll definitely be... See more

Rated 5 out of 5 stars

Been using them over at least 15 years and thry never fail to deliver - on all counts! A lovely discount code and 3 truffles with a free butter. All the products are high quality and taste authentic... See more

Company details

  1. Food Manufacturer

Information provided by various external sources

TruffleHunter produces the world's finest truffle products. Discover our Fresh Truffles, Truffle Oil, Minced Truffle, Truffle Salt, Truffle Honey & more. Click here to buy online!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

It would be 5 stars if...

The overall experience is good. The fresh summer truffles were good and tasty. The delivery was fast and package in good shape. However one bag of chips has unpleasant oil odour even though the expiry date is Jan 25. That part got one star off.

27 August 2024
Rated 5 out of 5 stars

Present from a friend

This was a present from the purchaser to me. I absolutely love truffles and although I haven't opened everything in the box, what I have tried is wonderful. Can't wait to go through it all.

16 August 2024
Rated 3 out of 5 stars

Only 47,3% Extra Virgin Olive Oil

The white truffle oil tastes very intensive and good. Anyway, I was disappointed that it only contains 47,3% of Extra Virgin Olive Oil and uses another 47,3% of cheaper and less quality olive oil. Why won't you, in such a special and luxury product, use half and half oil and not make it an excellent product with 100% of Extra Virgin Olive Oil?

16 August 2024
Rated 3 out of 5 stars

I like the way they deliver

I like the way they deliver , the packaging, and how they keep you informed about your order. Instead of a grade A truffle i received 3 truffles, various sizes, one small, a medium and a big one. The big one was eaten inside by something and have very little flavour, the small one was fin but again, very little flavour, only the medium one had some flavour.

7 August 2024
Rated 1 out of 5 stars

Avoid

I purchased an item from the website in the hopes it would arrive in time to be included in a birthday gift hamper.
I was provided a Royal Mail tracking number that never updated and after a week called to speak to someone.
I was advised there seemed to be some logistic issue but they could see my order.
I asked for a refund and was told I would be called or emailed.
This is after I had already sent an email to customer service with no response.
Following the call I made, I received a generic email the next day advising my order had been closed.
Thankfully I received a refund within 48hrs but what a horrible experience.
I won’t be using them again.

18 July 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look