trufe. Reviews 

232
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Megan Willey went above and beyond to help me secure a new mortgage and new remortgages. Absolute A* service, Megan couldn’t do enough to help and support me. Communication was amazing, always answer... See more

Rated 5 out of 5 stars

We were recommended Trufe through a friend and we are so glad we listened. After being let down by a few different brokers, we were assigned Megan to our case. Our remortgage was a complex cas... See more

Rated 5 out of 5 stars

Being FTB we didn't have a clue what we was doing & Sarah was absolutely amazing, she was always available whenever we had questions. She talked us through every step of the way & even called to calm... See more

Company replied

Rated 5 out of 5 stars

After bad experiences, with previous unprofessional brokers, I managed to stumble upon a Google ad. After reading great reviews I thought I’d give Trufe a try and I’m glad I did. Rachel (broker) worke... See more

Company details

  1. Mortgage Broker

Information provided by various external sources

We work with you to source tailored mortgage and commercial funding solutions that fit your individual scenario.


Contact info

4.9

Excellent

TrustScore 5 out of 5

232 reviews

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4.9

All reviews

(232)

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Rated 5 out of 5 stars

Megan Willey went above and beyond to…

Megan Willey went above and beyond to help me secure a new mortgage and new remortgages. Absolute A* service, Megan couldn’t do enough to help and support me. Communication was amazing, always answered calls and emails very quickly. I couldn’t have done it without Megan, Thank you so much.
Thank you to Phil aswell, who is always available for support and ready to answer texts, you’ve been an amazing help the last few weeks.

6 January 2023
Unprompted review
Rated 5 out of 5 stars

Perfect for NHS staff

We were recommended Trufe through a friend and we are so glad we listened. After being let down by a few different brokers, we were assigned Megan to our case.

Our remortgage was a complex case to say the least but Megan worked her socks off and got us a fantastic deal.

Megan was very polite and professional in all communications, held our hand throughout the process (1st time remortgaging) and constantly kept us up to date with the process.

Overall I can’t thank Megan and the team enough and I will not use anyone else for any further financial services.

25 November 2022
Rated 5 out of 5 stars

5 Star Service

Yelda was amazing from start to end. I had been very stressed about the interest rate rises but she made me feel at ease and helped me to secure an affordable monthly payment.
Above and beyond the call of duty throughout. I look forward to catching up at the end of our new fixed deal.

24 November 2022
Rated 5 out of 5 stars

Really great service

Really great service. From initial phone call to mortgage offer. Great for NHS whose pay statements are not always easily taken by some mortgage companies. Always accessible and helpful.

3 November 2022
Rated 5 out of 5 stars

Mortgage Refused on Valuation (Trufe's Assistance)

I with my daughter used Trufe to get a Mortgage on a Flat in the North West UK. The service was excellent and all went well, until the valuation of the property whereby we were told that a EWS 1 form was required.
This had nothing to do with Trufe but was a major problem for the lender.

My daughter was devastated as the flat in both accommodation and location was ideal.

Despite Trufes best efforts , no lender would lend on the property due to the surveyors report which i knew to be wrong.

Trufe did not walk away form the issue but the MD of the company called me personally and then continued to support and help me with the issues.

In the back ground Patrick our advisor worked extremely hard going above what would be normal to help.

Eventually we proved that the valuation was wrong and we gained our Mortgage with help from the Lender and through PHil, Trufes MD's support and Patrick working with us.

Excellent service and I would definitely recommend

24 October 2022
Unprompted review
Rated 5 out of 5 stars

Megan Willey went above and beyond in…

Megan Willey went above and beyond in the search for a remortgage deal for myself intl order for removing my ex partner from the current mortgage.

Excellent communication both written and verbally and certainly made the process easier to understand.

Can't thank Megan enough for all her efforts during a very stressful time for myself. She was a calming influence during a difficult time due to the current situation of the bank of England base rate and offers being removed from the market whilst searching a very limited market for options.

31 October 2022
Rated 5 out of 5 stars

Clear and efficient

Abs was really efficient, informative and clear from beginning to end. He was very professional and gave me clear advice every step of the way.

16 July 2022
Rated 5 out of 5 stars

At the 11th hour

We are so grateful to Sarah and Amanda at Trufe for securing our mortgage offer at such a turbulent time. Sarah was very patient with all our queries and went the extra mile in her own time. They managed to get the mortgage application done in record time to secure us an offer before interest rates skyrocketed. Would definitely recommend.

22 September 2022
Rated 5 out of 5 stars

Very helpful and professional

Worked very hard and quickly to secure a good rate on my mortgage when rates where increasing, even working till 9pm to get my application in on time so that I wouldn't miss out.

1 October 2022
Rated 5 out of 5 stars

trufe Mortgages

Megan was so helpful and went above and beyond. I'm a first time buyer and was overwhelmed at times but Megan explained the process step by step.

3 October 2022
Rated 5 out of 5 stars

Absolutely brilliant!

I had contacted a few different mortgage advisors, and most were largely unhelpful. I came across Trufe online as it's got some discounts for NHS staff. From the first point of contact they were flexible, helpful and polite. We were able to liaise over Whatsapp around my work hours without any issue. Every member of the team I interacted with were incredibly knowledgable, accomodating and professional. I have even used them to help me find the best house insurance, life insurance and income protection insurance, on top of my mortgage deal. All of these have been the best prices I've been able to find anywhere. I am unbelievably grateful to Trufe, and specifically Megan (my advisor) who has made the process of buying a new home far more seamless than I could have imagined.

I would recommend this company to anyone and everyone, truly remarkable service!

30 September 2022
Unprompted review
Rated 5 out of 5 stars

Mortgage offer

This is the first time we are buying a house and had no idea what to do and where to go. Our case was handed to mortgage broker Yelda, which I can say she is wonderful. She helped us a lot in understanding the process and with anything with needed help with.
After going through a very long stressful process with the lenders (rejecting our original amount), Yelda did everything she possibly could to turn it around and in the end we got mortgage offered on the original amount.
A very big thank you to Yelda and Amanda!
We are very happy and grateful for all the help we got from the Trufe team!!!

21 September 2022
Rated 5 out of 5 stars

Outstanding experience

The service I have received from Trufe has been nothing but outstanding. My broker Rachel has helped me secure an excellent mortgage and along with her team have been on hand to support in this process. Emails are answered quickly and responded with a prompt reply.

12 September 2022
Rated 5 out of 5 stars

The most hassle free experience ever…

The most hassle free experience ever thanks to the fantastic team at Trufe. They found me a better rate than anyone else as well as completing within just 6 weeks. Their hard work, dedication and customer service shines! Thank you so much Yelda and Amanda

12 September 2022
Unprompted review
Rated 5 out of 5 stars

Our experience with Trufe was excellent…

Our experience with Trufe was excellent throughout whole process. As it is our first home we did not know anything about mortgage or insurances. Sarah, Amanda and Fraser were absolutely amazing and helped us a lot! I have not enough words to express my appreciation! I would recommend Trufe to everyone!

2 September 2022

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