Headline: Complete joke—zero buyer protection for faulty items This place is an absolute joke. They offer barely any protection to the buyer while allowing items to be falsely advertised. I bought... See more
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Yet again ripped off on this app I sent for a T-shirt.Got a set of kids wheels for a toy car now.They're saying that they have not got enough information to give me a refund I don't know what more inf... See more
Vintage youre concept is good in all way,except one thing. When a person buy something,this person needs to pick up the package,not that you reward this person by not picking it up. First of all... See more
Item came exactly as described and with the option to return, very good service. Only criticism would be that it 'smelled vintage' - as in its been maybe stored alongside loads of leather jackets... See more
Company details
About True Vintage
Written by the company
About True Vintage
Europe’s leading online vintage retailer store, hailing from the South West of London. Since starting in 2014 we have grown from the ground upwards and are now consistently supplying customers all around the world with the best in branded vintage.
Our business is built on sustainability, with every vintage item we sell prevented from ending up in landfill. On top of that we have projects which see us upcycle damaged items to create unique one-of-one pieces, and we plant a tree every time an order is placed.
Our goal is to continue getting bigger and better. From increasing the selection of vintage items to building out our own brand of products. We want to be your first thought when it comes to upgrading your wardrobe.
Contact info
London, United Kingdom
- info@truevintage.com
- truevintage.com
2.1
Poor
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Top service and product offering
True Vintage is always there when I need either a last min buy or to add to my seasonal wardrobe. Selection and fittings are important to me and TV seem to offer both in abdunance.
1 December 2021
Great service and product
1 December 2021
Product came very quickly and is great…
Product came very quickly and it great quality! They packaging was great too! Deffo would buy from them again.
1 December 2021
Second time buying and I’m even happier…
Second time buying and I’m even happier than before! So great!
30 November 2021
Fast on everything delivery/ refunds u…
Fast on everything delivery/ refunds u Rock ❤️
30 November 2021
Fab service
Clear emails as to product purchase and delivery. Great quality goods every time
30 November 2021
Your merch is epic
30 November 2021
High quality garments
Really fast delivery, no problems with sizes and really nice garments
29 November 2021
Reply from True Vintage
Hi,
Our customer service team is available to respond to queries from 8:00 - 16:30 on weekdays.
Unfortunately we could not respond immediately to your query on Friday at 18:53.
We will be in touch.
Fast delivery!
28 November 2021
Bought as present so noy opened
27 November 2021
Fantastic quality on all the Nike items…
Fantastic quality on all the Nike items I purchased. Look brand new! I would highly recommend this company and will definitely be buying from this company again!
27 November 2021
Bought a few products from this website…
Bought a few products from this website now and have been happy with them all. Will continue to buy 100%
26 November 2021
Being dealing with this company for a…
Being dealing with this company for a couple of months now and find them very good from both a delivery and quality point of view. If you want to recycle use these people.
26 November 2021
Clean the stains off first plz
My order was ok for the most part. However, it would have been nice if they had bothered to clean the food stains off the white section of the polo shirt I bought. I know they are second hand but a little bleach doesnt cost much!
25 November 2021
Reply from True Vintage
Hi Carl,
Thanks for the feedback.
We do wash out clothes and treat anything with specific stains appropriately.
Please reach out to us at info@truevintage.com with a photo and we will do our best to help.
Many thanks,
The True Vintage Team
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