A friend of mine referred me to this company for my peptide needs. I’m very glad I chose to order from them. Shipping was quick and packaged nicely to avoid any damage from the shipping carrier. Produ... See more
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Where do I start?? Well It is a SCAM 100%. I ordered B12 for 50$ X2. I was rushed to pay with Bitcoin no information on the complete process at all. I then received a message from a Global Transporta... See more
Company replied
Amazing customer services! Answered all questions and helped me with a refund and return. Very grateful and happy to say I can trust this company with my full chest!
Great customer service! They answered all the questions I had regarding my shipment in minutes. I would highly recommend them and will continue to purchase from them as long as they are around.
Company details
Written by the company
True Peptide Labs is a research-focused supplier specializing in high-purity research peptides, laboratory compounds, and supporting supplies for scientific and educational research use only. We are committed to providing researchers with accurately labeled, professionally packaged, and independently tested research products designed to meet the highest standards of quality and consistency. Our catalog includes a wide range of lyophilized research peptides, research GLP analogs, metabolic research compounds, and laboratory accessories. Every product is handled with strict attention to quality control, proper storage, and secure packaging to ensure integrity upon delivery. All items are clearly labeled “For Research Use Only – Not for Human Consumption.” At True Peptide Labs, transparency and customer service are core values. We prioritize fast, discreet shipping, responsive support, and clear communication throughout the ordering process. Our team works closely with research partners to ensure questions are answered quickly and accurately. Researchers choose True Peptide Labs for our reliability, consistency, and professionalism.
Contact info
4360 Northlake Blvd Ste#211, 33410, Palm beach gardens, United States
- 855-611-3635
- Support@truepeptidelabs.com
- truepeptidelabs.com
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Have had only good experiences
I have ordered many times and even when a vial was missing. They made sure to send the ones I was missing. The product is true and accurate, and I always come back!

Reply from True Peptide Labs
Bad peps
Ordered 2 vials of motsc and 10ml of bac water from them. Placed all 3 in a dark cool place at room temperature forn3 days before reconstituting. The first one i reconstituted with 2ml of bac water and it instantly became cloudy. I tried to reconstitute the 2nd one with just 1 ml of bac water and it had crystals plus was cloudy. From the research I've done it's either bad peps or bad bac water. I Emailed true peptides about this and never got a response. Was hoping they'd make it right but since I received no response will be taking my business elsewhere!

Reply from True Peptide Labs
Beyond bizarre experience with this…
Beyond bizarre experience with this company. An item was missing from my order, I notified them, they denied the item was missing and refused to refund me for it because they “checked their security cameras.” Ok, weird. I guess they are accusing me of lying? Quality of the peptides was so poor I threw them out. I returned the unopened ones and inquired about a refund a week after they had received my return, for them to say they hadn’t received it. Thank goodness I saved the tracking info and was able to confirm they had in fact received it. Still waiting on the refund. So many good peptide companies to buy from, no reason at all to waste your time/money with this company.

Reply from True Peptide Labs
I love this company
I love this company, they have excellent costumer service, fast shipping, and amazing products that are affordable and always work. I love them and recommend them to everyone i meet.

Reply from True Peptide Labs
I submitted my order on Saturday…
I submitted my order on Saturday morning and didn’t get anything else until Monday. All it said was that a label was created since then it hasn’t updated anything. I paid extra for fast delivery! I probably wont get anything else until the end of the week.

Reply from True Peptide Labs
Excellent Customer Service
Their products are top notch, and I have paced several orders with them. My orders have always arrived quickly.
Their support team is fantastic.They have responded quickly and courteously any time that I have reached out to them with questions.
I would recommend that you check
them out for your peptide needs.

Reply from True Peptide Labs
TruepeptideLabs one of the best sites…
TruepeptideLabs one of the best sites I’ve found, amazing customer support, thru emails and call center! I found myself coming to the site and getting my monthly supplies. Fast delivery and everything comes in perfect condition. Thank you guys! I appreciate the service.

Reply from True Peptide Labs
So happy I found them!
I don’t normally write reviews, but I had such a great experience with Truepeptidelabs! We all know it’s pretty risky ordering peptides because there are so many scams. I took a chance with this company based off the other reviews on trust pilot. I placed an order the morning of February 6th and by the end of the day I already received a tracking number with UPS. Monday came around and it hadn’t moved yet, which I assumed was because it had been a weekend. So I called the number on their site to verify and was told what I already had been thinking. It shipped from south florida later that day and arrived in my mailbox on Tuesday! They even upgraded my BAC water which was a nice surprise. I’m very happy I found this company, they’re legitimate, fast, and I will continue to order from them :)

Reply from True Peptide Labs
I’ve being using true peptides from…
I’ve being using true peptides from some time now and have put some friends on to this website and as true as their name are the products sold. TIRZ, RETA, BCP, TB-500, tesamorelin, and MOTS-C have been game changing especially after that 6week mark. I’ve tried multiple retailers and for the price, expedited shipping, reliability, and the quick responsive customer service is a 10/10 overall top tier out all other services I’ve used. Highly recommend their business.

Reply from True Peptide Labs
The COA’s that they provided on True…
The COA’s that they provided on True Peptide Labs were delivered super quick and the customer service was excellent!

Reply from True Peptide Labs
my experience with this company has…
my experience with true peptide labs company has been amazing from the customer service to the quality of the product. definitely will be buying again and referring friends and family !

Reply from True Peptide Labs
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