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See what reviewers are saying

Rated 1 out of 5 stars

I have used this site a few times and the quality of freelancers varies considerably (like any site). However, the site itself is TERRIBLE, and customer support is TERRIBLE. I requested a balance with... See more

Rated 5 out of 5 stars

From my point of view Best customer support service . They cooperated and helped me to resolve issue .

Rated 5 out of 5 stars

My first ever freelancing platform...I've earned there 3000 Rs. till now(I know that's not very much, but as a beginner I was happy). It's services are very good, most of the facilities provided here... See more

Rated 5 out of 5 stars

I am on several freelance platforms and feel most comfortable with Truelancer. 1. It's not overcrowded. 2. Not infested with scamsters. You do find the occasional one. They too are taken down... See more

Company details

  1. Recruitment Service
  2. Business and IT Consulting Agency
  3. Employment Consultant
  4. Human Resource Consulting
  5. Website Designer

Information provided by various external sources

Hire Freelancers & Find Freelance Jobs Online. Hire Freelancers in India, USA, UK, Bangladesh, Philippines. Hire Skilled Professionals, Consultants, Contractors


Contact info

3.7

Average

TrustScore 3.5 out of 5

552 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Truelancer Looting and Scamming…

Truelancer Looting and Scamming Freelancer by automatic deducting money from their account. Stay away from this scam marketplace. 0 Star!!! Not recommended at all!!!

30 October 2023
Unprompted review
Rated 1 out of 5 stars

They posted a job on Linked In…a total cheat

They posted a job on Linked In searching for Spanish Tranlators. When I applied they directed me to their site to create an account. Unfortunately I did it, without realizing it was a fake job post, for people to create accounts in their site. A total cheat. I have just sent them an email to ask them to close my account and erase my information. I am really pissed off!

27 October 2023
Unprompted review
Rated 4 out of 5 stars

Trusted Site for Freelancers

Prompt response to queries, site is easy to navigate, proper guidelines in place to ensure freelancers aren't cheated of work or payments. Overall my first experience in using Truelancer has been good! The feature where freelancers aren't allowed to share any contact details is great as it ensures all communication is done on the site itself. Which is essential to make sure the freelancer isn't taken advantage of.

12 October 2023
Unprompted review
Rated 1 out of 5 stars

Bad staff and fake promises

I wish I could give less than one star. People at Truelancer chase you and convince you to buy their membership. But once that is done, they won't even care to provide any projects. Horrible experience. Please do not trust them!

18 September 2023
Unprompted review
Rated 5 out of 5 stars

It was going great at the beginning but…

It was going great at the beginning but these day I don't know why I'm not getting jobs, I just hope it gets better for me soon.

Also there are some clients that I worked for and they just when offline without paying for the job, it's been five months of trying to reach out to them but still no response. I hope the platform can do something about it and I get paid soon.

6 September 2023
Unprompted review
Rated 1 out of 5 stars

Customer Support is not at all…

Customer Support is not at all happening, when we approach them for any issues, they are not at all responding to our messages, even after sending lots of messages. If the Client is not reachable for too long days, only the feedback/review of the developer is getting affected. Not sure what is the point of this...

14 June 2023
Unprompted review
Rated 1 out of 5 stars

The team of Trulancer -Sandip Adhikary

The team of Trulancer -Sandip Adhikary, rahul has promised and convinced me about the high end service of trulancer.com but ones I paid and took the membership these people had not shown any interest in our profile. No clients, no leads, no business. My hard earned simple got looted by this Trulancer.com
This site-company-team is big scam, I have tried to communicate with the support team but no response from any of them. Big Scam please be safe.

18 August 2023
Unprompted review
Rated 1 out of 5 stars

Worst experience ever!!!

Worst experience ever!! I am a pro verified user of Truelancer so I have some perks like I can directly contact the job assignee as well as their is a relationship manager assigned who looks after everything. What happened in my case was first my relationship manager was absent and not used to pick calls {around three months} then on my own way I entitled with a job but when the job was completed then the assignee didn't showed up. Then I tried to call my relationship manager and surprisingly there was no response

23 June 2023
Unprompted review
Rated 3 out of 5 stars

The buyer could assign you a job…

The buyer could assign you a job without consulting with you, and then can give you a bad review once the deadline is over.

I got this experience when buyer gave ma bad rating for the job assigned to me without my permission. They kept the one day deadline so by the time I noticed the job the deadline was over. I spoke with the buyer, and they expressed apology, and tried changing the review but the system didn't allow them. I spoke to customer support about it, and told them the buyer wants to change the review but they said it's not possible.

1 January 2023
Unprompted review
Rated 1 out of 5 stars

The ethics of TRUELANCER's administrator was not business/ work friendly

While I was paid member, I searched for new jobs, but the platform did not suggest me any new job. They repeated the old jobs to my account (visible). While I contacted the admin and told them the fact, they suggested me to subscribe 1year plan, although I was paid member. and they told very clearly that they only help those people who paid more and subscribed at-least 1year plan. So, I found that the ethics of TRUELANCER's administrator was not business/ work friendly. Then I liked to quit TRUELANCER. Here in this platform (Trustpilot) is not allowing me to place this review which had "date of experience" 19/10/2021. So I am changing the date for only information giving purpose. I have the proofs, if anybody want to view I can share. Thanks

31 October 2022
Unprompted review

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