Truebluegoods Reviews 

26
TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

Absolute scam! Do not buy their products! They advertise for the latest version but only carry the old version. You cannot set the virtual perimeter of the fence line and it does not send you notific... See more

Rated 1 out of 5 stars

Absolutely poor. Daylight , online robbery. No tracking info. No response after 7 emails. Very disappointing. Stole my money. Thought it was an AUstralian company. Want my money back. Scammers.

Rated 1 out of 5 stars

Still waiting for parcel tracking info 30 days after purchase: emailed multiple times and refused a refund, claiming it’s been processed and promised tracking, still nothing. Emails are repeatedly the... See more

Rated 1 out of 5 stars

Scam! Order placed 8th July. Still not shipped by the end of the month. Emailed them and they marked it as shipped. No further updates. It's been 6 weeks. I've asked for a refund, they've said it's wi... See more

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1.6

Bad

TrustScore 1.5 out of 5

26 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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1.6

All reviews

(26)

25 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Do not buy from this company it's a scam!!

Do not buy from this company, it is a scam! I wish the current reviews were available before I made my purchase. They have falsely created high ratings form Trustpilot on their website.
I never received my order.
I have researched the company & it appears to be a shell company based in Hong Kong but registered in Wyoming USA. The company is DEFINITELY not Australian & doesn't have a physical location or contact number in Australia. I have contacted the company via email multiple times with no resolution. My order appears to have 2 seperate tracking companies & numbers and neither is correct. I have reported the company to Facebook & PayPal in the hope that others won't fall victim to this scam.

27 June 2026
Unprompted review
Rated 1 out of 5 stars

The item took almost 5 weeks to be…

The item took almost 5 weeks to be delivered. They say that they are an Aussie company which they are not.
The collars are not 65cm like its stated on the ad they 35cm. You cant set up a boundary fence in the app. They are not waterproof.
They battery operated not chargeable.
I would not waste your money on buying this product. You cant get a refund like it says on there website.

20 July 2026
Unprompted review
Rated 1 out of 5 stars

This company seems to be fake…

This company seems to be using fake awards and reviews, including a fake 5* TrustPilot badge, and a 2025 innovative dog collar award. The only trust pilot review I’ve found, gave them 1*. Their Facebook page has been wiped and then later removed. I have never received my purchases, with my order still showing as “awaiting fulfilment” despite me trying to reach out to the company multiple times with no success. I do not believe the company is Australian based as being claimed on facebook ads, and the website, due to no phone number, or addresses listed for them online. I am unsure how they have been able to operate through Shopify.

18 July 2026
Unprompted review
Rated 1 out of 5 stars

Company is highly untruthful

Company is highly untruthful. The website has 400+ fake five-star reviews. 10 reviews from the same day (04/05/26), and all the rest are “Great” posted 01/01/23.

Company states it has a 120 day satisfaction guarantee, full refund, no questions asked. They are refusing to refund me as I feel the item is misrepresented.

Company states they have a 5* TrustPilot rating. They have no rating.

Company refuses to provide an Australian shopfront address (as per Shopify policy). Their contact number is an overseas number.

I believe this site is a scam.

28 June 2026
Unprompted review

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