I ordered 2 knee sleeves that never arrived. I contacted customer support 3 times without any reply! In the end I had to go through my bank to get my money back. Terrible customer service!
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I like the quality but I’m small and they are too long therefore the top of the sock digs into my leg just below the knee making them tight. I don’t wear loose trousers so the ridge shows under leggin... See more
I have been wearing True Compress socks for over 4 weeks now I can honestly say the swelling in my legs has gone, also my varicose veins are reduced greatly. The socks are well made comfortable t... See more
Firstly, the product is excellent and does exactly as I’d hoped it would. Sometime after continuous wear, a small hole appeared in one sock. Not only was the sock replaced immediately, a complete p... See more
Company replied
Company details
Written by the company
Welcome to True Compress – where compression socks are redefined. Our mission at True Compress is simple: to provide you with compression socks that go beyond the ordinary, offering unmatched comfort, support, and style. With True Compress, you can trust that you're getting top-quality compression wear that's backed by a commitment to excellence. Join the True Compress community today and discover why we're not your basic compression socks.
Contact info
71-75 Shelton Street Covent Garden, WC2H 9JQ, London, United Kingdom
- support@true-compress.com
- true-compress.com
Hasn’t replied to negative reviews
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Terrible customer service!
I ordered 2 knee sleeves that never arrived.
I contacted customer support 3 times without any reply!
In the end I had to go through my bank to get my money back.
Terrible customer service!
Once again the True Compress…
Once again the True Compress compression socks proved to be comfortable to wear and a lot better than other compression socks when getting them onto your leg.
Still too tight for me after they were…
Still to tight for me after they were washed on cool wash
Very comfortable compression socks to…
Very comfortable compression socks to wear; no digging into skin from tops of socks; very good leg length which is rare on most compression socks i have tried; good range of colours, looks like you are wearing ordinary socks instead of compression socks.
Order never arrived
Order never arrived. ZERO response from customer service. I’m seriously disappointed.
I really needed these socks.
The best socks I have ever worn....I've…
The best socks I have ever worn....I've thrown everything else out
Change in leg length
My husband has been using these socks for a few years and was really happy with them. However on opening the packet it would appear to have leg length some 2 inchs longer than previous socks. Will have to see if my husband is happy with the extra length.
Order is quick to be shipped
Order is quick to be shipped but after the shipping is confirmed it seems to slow down
Unacceptable service
I ordered the cream socks but was sent black. When I complained, at first they refused to see there was a problem. After dozens of emails, they finally agreed to refund me and have me a UK address to return the incorrect socks to. They asked me provide email evidence that I had sent them by tracked post. I did all this, have never received the refund and now the email address is not working. Not at all satisfied with their service.
Refund
Trying to get a refund out of this company for goods returned is like trying to get blood out of a stone. Please think twice before you deal with them. They are corrupt.
Refund
I tried to get a refund and they made it almost impossible. Please do not use them. Their customer service support is a joke. I felt like I was emailing into a black hole. I sent them all the information they needed to give me a refund and they pretended not to have received anything. I’ve never felt so frustrated dealing with an online retailer. I’ve also never used Trustpilot before so this is how strongly I feel about warning other potential customers not to use this company.
Not for small people with fatter legs like the quality but I’m small and…
I like the quality but I’m small and they are too long therefore the top of the sock digs into my leg just below the knee making them tight. I don’t wear loose trousers so the ridge shows under leggings or tighter trousers and it’s uncomfortable.
True Compress is excellent
True Compress is excellent. Material soft even after many washes and still tight which helps a lot especially in flights. Very happy with it.
Very happy customer they work
Delighted with the socks I find my feet swell after a long haul flight and I am unable to wear my shoes however using these socks I have solved the problem unlike others I have tried they are easy to put on and are still very effective at arresting the swelling
Well worth the purchase
I have been wearing True Compress socks for over 4 weeks now I can honestly say the swelling in my legs has gone, also my varicose veins are reduced greatly.
The socks are well made comfortable to wear and after washing still keep their firmness.
Great product highly recommended.

Reply from True Compress
Really first class product
Firstly, the product is excellent and does exactly as I’d hoped it would.
Sometime after continuous wear, a small hole appeared in one sock. Not only was the sock replaced immediately, a complete pack of three pairs was sent. Absolutely first class service.

Reply from True Compress
my sister loves her compression socks…
my sister loves her compression socks fit perfectly and very comfortable delivery was very quick

Reply from True Compress
Excellent product and service
Excellent product and service. Delivered on time , good value. Works great, you will really feel the difference wearing it in just one night.

Reply from True Compress
Beat Socks Ever
I have searched all over for socks after a leg injury and these are by far the best. No more pain and swelling! Thankyou!!

Reply from True Compress
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