Was very pleased with the entire experience. Has received a call about the product looking damaged on the shelf and was offered a refund immediately. I declined needing the tool and it came promptly.... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Company details
About Michigan Truck Spring
Written by the company
Recently named to Newsweeks' Best Online Shops, TruckSpring.com specializes in truck parts and trailer parts from light-duty pickup trucks and SUVs, to heavy-duty semi-trucks and trailers. With 17 service bays for truck and trailer repair, we install the parts we sell and can answer any questions you may have. We're open until 11 pm eastern time and ready to take your call - whether you need assistance navigating the website or help to determine the parts you need, we're here for you. Visit us online or call today!
Located in Saginaw, Michigan, and founded in 1926. We've been selling online since 2001, and ship world-wide.
Contact info
3649 Wolf Road, 48601, Saginaw, United States
- 989-755-0561
- truckspring@truckspring.com
- truckspring.com
Replied to 73% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Took almost 6 months to receive the…
Took almost 6 months to receive the order. Was told at least 5 times that the order shipment was imminent, only to be told something different after inquiring again. The company stated it was the manufacturer's fault.

Reply from Michigan Truck Spring
Very helpful customer service staff
All of the folks I dealt with in trying to get some much needed parts were extremely helpful in expediting the process and keeping me informed every step of the way. Overall, a great success in my book!
Got an inlet nox sensor for paccar…
Got an inlet nox sensor for paccar mx13. Received just in time; no issues
Great product
Great product came earlier than expected and was exactly what I ordered for my truck same dimensions I needed would definitely buy from here again
Great customer service & quick delivery…
Great customer service & quick delivery of products
Air compressor Item was shipped out quickly.
Item was shipped out quickly. Was a pleasure to do business with.
The product was delivered earlier than…
The product was delivered earlier than expected and was installed within 2 hrs.
They stand behind their products
I ordered the wrong product. It was my fault, but they stood behind it and took care of it.
great fair price
Paid for 2nd day air on 3/11/2026 which…
Paid for 2nd day air on 3/11/2026 which was Wednesday, but not getting part till at least late monday evening. not very happy with the shipping process, especially when you pay for 2nd day air.

Reply from Michigan Truck Spring
Easy to use website
Easy to use website. Description matched the product. When I called to order they made the process seamless.
Just good ole customer service.
Very helpful from before purchase to…
Very helpful from before purchase to after purchase. Highly recommended.
Great communication & fast shipping!
these guy's are very helpful and easy…
these guy's are very helpful and easy to work with.
Great product and great shipping
Great product and great shipping. Got it in two days. Thank you very much
Very professional
They answer the phone, and they knew what they had in stock. It arrived much quicker than I expected.
Very professional.
Using PayPal was made it easy..
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







