Michigan Truck Spring Reviews 9,704

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their effectiveness and durability. Many people highlight the excellent service, describing it as efficient, timely, and helpful, with staff often going above and beyond to assist with orders and ensure accuracy. Consumers frequently mention prompt delivery and accurate order fulfillment, appreciating the speed and care taken with packaging. However, some customers also noted issues with shipping and order accuracy, including significant delays and receiving incorrect parts. A few people experienced problems with customer service regarding defective products or mistakes made during the ordering process, leading to frustration and additional costs.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and availability. Customers frequently praise the... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the fast shipping, with some... See more

Order

Customers generally report positive experiences with their orders. Many reviewers praise the quick processing... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently mention excellent,... See more

Quality

Consumers find quality to be positive. Many reviewers are very happy with the stance and ride, noting that... See more

Based on these reviews

Rated 5 out of 5 stars

Was very pleased with the entire experience. Has received a call about the product looking damaged on the shelf and was offered a refund immediately. I declined needing the tool and it came promptly.... See more

Rated 5 out of 5 stars

I ordered truck springs from Michigan Truck Spring, and they're excellent quality. Installation was straightforward, and they fit perfectly. Shipping was fast, and the team was helpful when I had ques... See more

Rated 5 out of 5 stars

I would not hesitate to buy from Michigan Truck Spring again. Their price was better than anywhere else I could find, and when there was a stocking delay, I received a phone call from a human asking i... See more

Rated 5 out of 5 stars

Excellent service on hard to find parts! Thank you for both! :) I had to submit a resellers permit and get my order processed on a strict deadline and they got everything handled for me way faster... See more

Rated 5 out of 5 stars

Service was efficient and timely. It involved a follow up contact which reconfirmed all details of the order. This contact made me feel that my business was important them even thought it was a small... See more

Rated 5 out of 5 stars

I need a factory discontinued hydraulic cylinder lift arm fir my old International cabover and Michigan Truck Spring came through with a suitable like OEM replacement! I needed it overnight and althou... See more

Rated 5 out of 5 stars

Directions followed and worked exactly as planned. Very happy with stance and ride. Next will be loading of car in trailer to receive that experience as well. Very status far.

Rated 1 out of 5 stars

Took almost 6 months to receive the order. Was told at least 5 times that the order shipment was imminent, only to be told something different after inquiring again. The company stated it was the ma... See more

Company replied

Rated 1 out of 5 stars

Paid for 2nd day air on 3/11/2026 which was Wednesday, but not getting part till at least late monday evening. not very happy with the shipping process, especially when you pay for 2nd day air.

Company replied

Rated 5 out of 5 stars

Excellent customer service! I've order springs for two different vehicles. Both arrived on time in good shape. When I need another set theses are the guys I'll call.

Rated 5 out of 5 stars

I drove 700 miles each way from North Carolina for my box truck this week, to buy leaf springs for the front and back. I also asked about a military discount and it was granted to me. Chad handled my... See more

Rated 5 out of 5 stars

Heavy duty springs for Mercedes Metris were a huge improvement over the stock springs. Raised the rear ride height almost 2” while this van is loaded to 200 pounds less than the gross vehicle weight.... See more

Rated 5 out of 5 stars

Communication was on point. They emailed me notifying me about some parts not being in stock at the moment. They shipped the parts out fast and were received in good order.

Rated 5 out of 5 stars

Awesome pricing... other distributors charging 30% more and up to double. Also, fast service to send big part from Michigan to Texas. Great packaging too.

Rated 5 out of 5 stars

Service was great! We ordered the incorrect part and without hesitation MTS jumped on it and found the correct part and provided a return label for the incorrect part. Much appreciated customer... See more

Rated 5 out of 5 stars

Michigan Truck Spring had the parts I needed in stock and was able to ship in two days - normally they would have shipped same day but this was a holiday schedule.

Rated 5 out of 5 stars

They called me before shipping my items because I had ordered the wrong size washers for the bolts and they just wanted to make sure of the size. Saved me having to ship stuff back to correct my mista... See more

Rated 5 out of 5 stars

Shipped my signal stat out fast. It was high quality & just as described & best price around. Definitely recommend Michigan truck spring!

Rated 5 out of 5 stars

Everything was as online shopping should be. Good price. Quick shipping. Frequent communication on status. They do things right!

Rated 5 out of 5 stars

Great Quality Springs for 2018 Tacoma. Product arrived on time and in good shape. The only thing I might add is, these springs are designed as a heavy duty replacement so they lift the rear stance of... See more

Rated 5 out of 5 stars

They answer the phone, and they knew what they had in stock. It arrived much quicker than I expected. Very professional. Using PayPal was made it easy..

Rated 5 out of 5 stars

Fast shipping and great customer service! I placed the order online and they called to make sure my shipping/billing addresses were correct and got the springs on the way asap.

Rated 5 out of 5 stars

Right away I received a message that the part I ordered was delayed - I was promised an update and THEY FOLLOWED through!!! Terrific customer service!

Rated 5 out of 5 stars

Great product came earlier than expected and was exactly what I ordered for my truck same dimensions I needed would definitely buy from here again

Rated 1 out of 5 stars

Very disappointed in the company. Would never order from them again. Called and ordered a set of hd leaf springs+hardware. Phone agent made a mistake on the ubolts and ordered the wrong width and t... See more

Company replied

Rated 5 out of 5 stars

This is the second time I have needed Michigan Truck Spring to save us time and money on a last minute fix in our shop. Fantastic customer service, shipping times and RELIABLE parts. They have not let... See more

Rated 5 out of 5 stars

I had accidentally entered wrong zip code. Michigan truck spring called me to get correct zip code and confirm order. I received my order within a couple of days. Thank Michigan Truck Spring!

Rated 5 out of 5 stars

Assisting me with my order and the correct application for the spring purchased made the job flawless. Thanks so much guys. Jeff

Rated 5 out of 5 stars

Easy website to maneuver. Best part .. items ALL fit as planned! It can often be a struggle with fit even though I order all the correct pieces from the vendor. This project was a breeze when it al... See more

Rated 5 out of 5 stars

You’re guys got straight to the point found my leaf spring and had it shipped out to me quickly, I ordered it on a Friday and had it the following Monday morning. Plus everyone was nice and polite, yo... See more

Rated 5 out of 5 stars

The springs were exact fit, easy to install, looks awesome, 1981 Chevy C 10, body off restoration. Thanks

Rated 1 out of 5 stars

PUNISHED FOR BEING A CUSTOMER at Michigan Truck Springs! I seldom leave reviews, and I hate leaving negative ones, but here they leave me no choice. The first issue I had was ordering shocks... See more

Company replied

Rated 5 out of 5 stars

Called with part number from timbrin ordered they said 10 days to receive them was a special order .ordered them and received them in about 6 days very happy so for with them

Rated 5 out of 5 stars

Easy to order, received product in timely manner, received exactly what I ordered with no missing parts.

Rated 5 out of 5 stars

I needed a certain length of grade 8 round stock to repair a log splitter. Pieces arrived in good time and my repairs saved the tool. Not truck springs but great parts and service

Rated 5 out of 5 stars

Service was excellent and all questions were answered fully. Order was filled and delivered promptly

Rated 5 out of 5 stars

Great customer service fast shipping and parts are good quality and fit I couldn't be more happy with this purchase I would definitely recommend and will continue to buy from them

Rated 5 out of 5 stars

Promt delivery, item arrived in great shape. Looking forward to service the air dryer.

Rated 5 out of 5 stars

Easy to use website. Description matched the product. When I called to order they made the process seamless.

Rated 5 out of 5 stars

Im impressed with this company staff. Spoke with cody he was very helpful in getting the right airbag ordered for an old airstream motorhome. Hats off to you guys and thank you for all your help.

Rated 1 out of 5 stars

They not only shipped me the wrong springs… but they didn’t even match eachother! Hopefully they can get back to me and figure this out.

Company replied

Rated 1 out of 5 stars

Incomplete order. The kit is literally missing critical parts. I ordered these to have in time for a trip. To tow my boat 700 Miles. And now I don’t have what I need.

Company replied

Rated 5 out of 5 stars

Excellent to deal with, fast shipping and always the right parts

Rated 5 out of 5 stars

I needed an airbag for my truck and they had one that crossed over from the number on the side of the bellow. The price was fair and the shipping was fast. I believe it was 4 days over a weekend. Whe... See more

Rated 5 out of 5 stars

Easily give 5 stars to this company. They had everything I needed and I received everything 2 days prior to the date I was expecting. Very pleased!

Rated 1 out of 5 stars

A very bad experience that cost me much more than budgeted, because when delivering they did NOT correctly place the customer code for transport purposes.

Rated 5 out of 5 stars

Great customer service, fast shipping, installation for both front and rear under an hour total.

Rated 5 out of 5 stars

The urethane hood cushions will outlast the truck, and they are a beautiful blue color!

Rated 2 out of 5 stars

Time to receive my two nuts for bolts I already had seem to take too long. More than two weeks. More important is when I did receive they were NOT the correct size. I gave the correct size information... See more

Company replied

Rated 5 out of 5 stars

They had what I needed and shipping was quick, although there was a shipping error with parts, they were quick to rectify the issue, and I had the parts I needed in a short time period.

Rated 5 out of 5 stars

Quick shipping. I purchased the wrong part. Returning was stress free and very simple. Quick response.


Company details

  1. Auto Parts Store
  2. Auto Spring Shop
  3. Car Accessories Store
  4. Truck Accessories Store
  5. Truck Parts Supplier

About Michigan Truck Spring

Written by the company

Image Logo

Recently named to Newsweeks' Best Online Shops, TruckSpring.com specializes in truck parts and trailer parts from light-duty pickup trucks and SUVs, to heavy-duty semi-trucks and trailers. With 17 service bays for truck and trailer repair, we install the parts we sell and can answer any questions you may have. We're open until 11 pm eastern time and ready to take your call - whether you need assistance navigating the website or help to determine the parts you need, we're here for you. Visit us online or call today!

Located in Saginaw, Michigan, and founded in 1926. We've been selling online since 2001, and ship world-wide.

Facebook Newsweek Best Online Shops

Contact info

4.8

Excellent

TrustScore 5 out of 5

10K reviews

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Replied to 73% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

Took almost 6 months to receive the…

Took almost 6 months to receive the order. Was told at least 5 times that the order shipment was imminent, only to be told something different after inquiring again. The company stated it was the manufacturer's fault.

10 March 2026
Michigan Truck Spring logo

Reply from Michigan Truck Spring

We apologize for the delay in receiving W01-358-7845 air springs from Firestone. We ordered them from Firestone on October 16, 2025 and received them in on March 9, 2026. Unfortunately, there is nothing we can do to expedite backorders from Firestone and we relay manufacturing eta's provided from them. We do not bill credit cards until orders ship. We have increased our inventory on this part number in attempts to preventing this from happening in the future. Best Regards.

Rated 5 out of 5 stars

Great product

Great product came earlier than expected and was exactly what I ordered for my truck same dimensions I needed would definitely buy from here again

9 March 2026
Rated 1 out of 5 stars

Paid for 2nd day air on 3/11/2026 which…

Paid for 2nd day air on 3/11/2026 which was Wednesday, but not getting part till at least late monday evening. not very happy with the shipping process, especially when you pay for 2nd day air.

12 March 2026
Unprompted review
Michigan Truck Spring logo

Reply from Michigan Truck Spring

Chad,

We apologize you are not satisfied with our shipping. Your order was placed on Wednesday 3/11/2026 at 8:47 PM. We shipped your order the next day, Thursday 3/12/2026. Next day air would arrive on the next day, Friday. 2nd day air arrives in 2 business days which is Monday. UPS does not count Saturday or Sunday as business days. This is described in our shipping policy. We apologize if you did not see it. We processed your order asap, shipped it as requested and it arrived in 2 business days. If you have any other questions or concerns feel free to call us at 800-358-4751. Best Regards.

Rated 5 out of 5 stars

Very professional

They answer the phone, and they knew what they had in stock. It arrived much quicker than I expected.
Very professional.
Using PayPal was made it easy..

2 March 2026

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