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Trophy Monster Reviews 443

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 319 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the high quality of the products, including medals, trophies, and acrylic items, noting they were often more robust and impressive than expected. Customers consistently highlight the excellent service, with staff going above and beyond to assist with orders, rectify errors, and ensure timely delivery, even for urgent requests. The ordering process is generally described as easy and efficient, with many appreciating the quick turnaround times and prompt shipping. However, some reviewers were not happy with the quality of certain items, mentioning issues like nicks, off-center paint, or a cheap feel, and some found the packaging excessive. Additionally, a few customers experienced significant delays or confusion with delivery, sometimes missing crucial deadlines despite paying for expedited shipping, and some noted that the website could provide better order status information.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many customers expressing satisfaction with... See more

Quality

Consumers find quality to be positive, with many reviewers consistently praising the high quality of... See more

Order

Customers consistently note positive experiences with order, praising the easy online ordering process and... See more

Service

Customers had positive experiences with service, often describing it as phenomenal, excellent, and great.... See more

Delivery service

People report positive experiences with delivery service, consistently noting fast and timely deliveries,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Trophy monster saved the day, I needed some inserts for my sons football team end of season trophies and trophy monster were there to help, with no hidden costs like some companies who ask for extra... See more

Company replied

Rated 5 out of 5 stars

I have only ever used Trophy Monster once but after such amazing customer service, it definitely will not be the last time. Hannah was so helpful and literally saved my bacon by rectifying an order th... See more

Company replied

Rated 5 out of 5 stars

Unfortunately The Royal Mail let me down with delivery several times. I phone the contact number and was greeted by a lovey friendly lady Hannah, who was Brilliant. She apologised that I had not rec... See more

Company replied

Rated 5 out of 5 stars

I've ordered from Trophy Monster annually for a special academic award - something fun, different, of quality and not too expensive. They have never let me down, give me what I want, quickly and e... See more

Company replied


Company details

  1. Trophy Shop
  2. Archery Event
  3. Dart Supply Store
  4. Rugby Store
  5. Soccer Store

About Trophy Monster

Written by the company

Always evolving, Truly Personal.
With new designs every six weeks, we create trophies and medals as unique as the achievements they celebrate.

At Trophy Monster, we’re passionate about pushing the boundaries of award design. Every product is created in-house by our talented design team and manufactured with precision in our own UK facility. This hands-on approach ensures exceptional quality, rapid turnaround, and exclusive designs you won’t find anywhere else.

We produce an ever-growing range of bespoke trophies, medals and awards for schools, sports clubs, businesses, and major events across the UK and beyond. Whether it’s a one-off custom design or a large-scale order, each piece is made with care, creativity and a focus on detail.

Customer satisfaction sits at the heart of everything we do. From free engraving and easy online ordering to dedicated support and secure delivery, we aim to make every experience smooth, simple and personal.

We don’t just make trophies — we celebrate achievement, effort and pride. That’s what makes us Always Evolving, Truly Personal.

New Designs Every Six Weeks

Written by the company

Fresh Styles. Endless Inspiration.
At Trophy Monster, innovation never stops. Every six weeks our in-house team launches exclusive trophies and medals—bold materials, vibrant prints and finishes that make every presentation feel special. Discover limited drops, seasonal themes and sport-specific ranges designed to stand out and feel truly personal. Free engraving options and rapid turnaround included.

100% Guarantee

Our 100% Satisfaction Guarantee – Unmatched & Unbreakable

Our 100% Satisfaction Guarantee – Unmatched & Unbreakable
At Trophy Monster, we're not just another trophy supplier. We’re the creators, the manufacturers, and the perfectionists behind every award we sell. That means when you shop with us, you're dealing directly with the source—no middlemen, no stock delays, and absolutely no compromise on quality or availability. We proudly design and produce our own acrylic, wood, and metal trophies, so unlike many of our competitors, we’re always in control of stock levels and production timelines. What does this mean for you? Peace of mind. When you place an order, you can be confident that your trophies or medals are being made by us, with precision and care, right here in our facility. We don’t rely on third-party suppliers who might run out of stock or delay your event. From start to finish, we’ve got it covered. We know how important it is that your awards arrive on time and in perfect condition—whether it’s for a sports event, school ceremony, or a company celebration. And while we do rely on trusted couriers and postal services to deliver your order, we take full responsibility if something goes wrong along the way. Delays? Damage? Mistakes? We'll fix it—fast, and at no cost to you. Our promise is simple: if you're not happy, we’re not done. Our 100% Satisfaction Guarantee means we won’t rest until you’re thrilled with your order. No fine print. No excuses. Just honest, hands-on service from a team that genuinely cares. We deliver the best service in the business—and why thousands of happy customers keep coming back to Trophy Monster.

Contact info

Festive trophies & medals to treasure

Celebrate Christmas events with unique, personalised awards & gifts!

4.7

Excellent

TrustScore 4.5 out of 5

443 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Bowling award

This award was beautiful. The person I was giving it to was very surprised. I am keeping Trophy Monster on my list for future special awards. Also, thank you for getting it to me before the date needed.

12 April 2026
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Reply from Trophy Monster

Thank you so much for your lovely review.

We are delighted to hear the award was so well received and that it made the occasion feel special.

It is also wonderful to know we were able to get it to you in time. We really appreciate your kind words and would be honoured to help again with any future awards.

Rated 5 out of 5 stars

Quick turnaround good product

Quick turnaround good product

23 March 2026
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Reply from Trophy Monster

Thank you for your review.

We are so pleased to hear you were happy with both the product and the quick turnaround.

We really appreciate your feedback and hope to help again in the future.

Rated 5 out of 5 stars

Pleased with service and perfect order!!

The order was placed with an excellent helper that guided me to get the order correct!!! I received it very quick! I was very pleased with the order

19 March 2026
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Reply from Trophy Monster

Thank you so much for your lovely review.

I am delighted to hear that you felt well supported in getting the order just right, and that it arrived quickly too.

We are so pleased you were happy with your order, and we really appreciate you taking the time to leave such kind feedback.

Rated 5 out of 5 stars
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Reply from Trophy Monster

Thank you so much for your kind review.

We really do appreciate your support and are so pleased to hear you found the service efficient and helpful throughout.

We look forward to helping you again in the future.

Rated 5 out of 5 stars

Any issues resolved straight away.

Any issues resolved straight away.. had Hannah in charge are our care of order and she went above and beyond to ensure we had the trophy in time! Highly recommended

18 March 2026
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Reply from Trophy Monster

Thank you so much for your wonderful feedback! We’re delighted Hannah was able to look after your order and make sure everything arrived in time.

Rated 5 out of 5 stars

We got 6 trophies from trophy monster…

We got 6 trophies from trophy monster for £380 and couldn’t be happier (these were very large trophies, with lots of engravings etc). The service was 5 star from start to finish. Only place we will buy trophies now. Highly recommend, for the service and the price.

7 April 2026
Unprompted review
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Reply from Trophy Monster

Thank you so much for your fantastic feedback! We’re delighted you were happy with both the service and the value.

These were a beautiful set of large presentation cups, so we’re really pleased they made the right impression. It means a lot to hear you were happy from start to finish.

We really appreciate your support and look forward to helping again in the future.

Rated 5 out of 5 stars

Trophy Monster's willingness to adapt

Trophy Monster has been kind enough to modify our order for the past several years to accommodate to our needs. They even contact me directly to make sure our order was correct prior to delivery. We will definitely us Trophy Monster in future purchases.

19 March 2026
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Reply from Trophy Monster

Thank you so much for your kind feedback! We’re delighted we’ve been able to help with your order year after year and make sure everything is just right before dispatch.

We really appreciate your continued support and look forward to helping again with future orders.

Rated 5 out of 5 stars
Trophy Monster logo

Reply from Trophy Monster

Thank you so much for your wonderful feedback! We’re delighted you were happy with the professionalism, craftsmanship, and attention to detail in your order.

It means a great deal to hear you wouldn’t change a thing, and we really appreciate your support.

Rated 5 out of 5 stars

Extremely professional and quality out…

Extremely professional and quality out come of my personalised trophy . The team went above and beyond to ensure that I got it in time .

11 March 2026
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Reply from Trophy Monster

Thank you so much for your wonderful feedback! We’re delighted you were happy with the quality of your personalised trophy and the service you received.

We always do our very best to help meet important deadlines, so it’s lovely to hear this made a difference.

Rated 5 out of 5 stars

They work with you to get your design…

They work with you to get your design just right. Items were sent well packaged.

17 March 2026
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Reply from Trophy Monster

Thank you for your lovely feedback! We’re so pleased you were happy with the design process and that everything arrived well packaged.

Rated 5 out of 5 stars

Wonderful customer service

Wonderful customer service, fast production and good quality. Will use again for sure! Thank you!

16 March 2026
Trophy Monster logo

Reply from Trophy Monster

Thank you so much for your lovely feedback! We’re delighted you were happy with the service, production speed, and quality of your order.

We really appreciate your support and look forward to helping again in the future.

Rated 5 out of 5 stars

Looks great and quick delivery.

Looks great and quick delivery.

10 March 2026
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Reply from Trophy Monster

Thank you for your lovely feedback! We’re so pleased you were happy with both the trophy and the quick delivery.

We really appreciate your support.

Rated 5 out of 5 stars

Fast shipping, Great trophies

Trophy is well made. Love the colors. Fast turn around time. Highly recommend.

12 March 2026
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Reply from Trophy Monster

Thank you so much for your lovely feedback, Melina! We’re so pleased you were happy with the quality, colours, and quick turnaround.

We really appreciate your recommendation and your support.

Rated 5 out of 5 stars

I love the design and great customer service

I love the design. Your team was very responsive and quick in getting me a proof and very quick in delivering an amazing award that I got to give to a special individual. Definitely a win-win. Thank you.

13 March 2026
Trophy Monster logo

Reply from Trophy Monster

Thank you so much for your wonderful feedback! We’re delighted to hear you loved the design and that the whole process felt quick and responsive from proof through to delivery.

It’s especially lovely to know the award was for a special individual. We really appreciate your kind words and support.

Rated 5 out of 5 stars

Takes time to receive these trophies

Takes time to receive these trophies, But there worth the wait , Absolutely brilliant

8 March 2026
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Reply from Trophy Monster

Thank you so much for your lovely feedback! As our trophies are made to order, they can take a little time, so we really appreciate your patience.

We’re delighted to hear you felt they were worth the wait.

Rated 5 out of 5 stars

First class company delivered on time…

First class company delivered on time well happy with the trophies

11 March 2026
Trophy Monster logo

Reply from Trophy Monster

Thank you for your great feedback! We’re so pleased you were happy with the trophies and that everything arrived on time.

We really appreciate your support.

Rated 5 out of 5 stars

Exceptional service

Exceptional service! We needed a very fast turnaround (within a couple of days) and Trophy Monster delivered!

10 March 2026
Trophy Monster logo

Reply from Trophy Monster

Thank you so much for your fantastic feedback! We’re delighted we were able to help with such a fast turnaround and get everything to you in time.

We really appreciate your support and are so pleased you were happy with the service.

Rated 5 out of 5 stars

Trophies arrived fast. 5 stars

Trophies arrived fast and customer service was superior. I needed trophies by certain date and they made sure I received my product on time. Will definitely do business in near future. 5 stars

7 March 2026
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Reply from Trophy Monster

Thank you so much for your fantastic feedback! We’re delighted the trophies arrived quickly and that our team was able to make sure everything reached you in time for your event.

We really appreciate your support and look forward to helping you again in the future.

Rated 5 out of 5 stars

We have a company bass tournament every…

We have a company bass tournament every year and I am responsible for getting the trophies. Just like everything else, I procrastinate and Rudy with Trophy Monster always gets it done for me. Quality is always perfect as well and we will continue using them.

26 March 2026
Unprompted review
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Reply from Trophy Monster

Thank you so much for your kind words! We’re really glad we can help take the pressure off and get everything sorted for you each year.

It’s great to hear you’re happy with the quality too – we really appreciate your continued support and look forward to helping with your future tournaments!

Rated 5 out of 5 stars

Beautiful trophy

Beautiful trophy, gorgeous engraving, fast delivery. A perfect experience. Thank you!

9 March 2026
Trophy Monster logo

Reply from Trophy Monster

Thank you so much for your wonderful feedback! We’re delighted you’re happy with the trophy, engraving, and delivery.

It’s great to hear everything came together for a perfect experience. We really appreciate your support!

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