The ad on your site made it look like it was the front and back wheel so when I brought the halo sas wheel I thought it was wheels? That’s the only down side and the slow delivery it took a lot longer... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I would review, as you keep reminding me, but rhe tyres have not arrived and there is no tracking Update, Triton have issued a refund as unable to track my item, so very good customercservice
Great price quick delivery would have been 5* but I sent a question by email and never received a reply I had to search online elsewhere for the answer but will be using them again
Really happy with the service we received. The bike was slightly delayed but was delivered exactly two weeks from ordering, however , they delivered my son’s bike fully put together so he could rid... See more
Company details
Contact info
4 Prospect Business Park, IG10 3TR, LOUGHTON, United Kingdom
- 0208 508 0682
- tritoncycles.co.uk
4.1
Great
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great experience
Great product, great price and quick delivery. Will use again! Thanks
16 February 2026
Speedy delivery and good communiction
11 February 2026
Great service from start to finish
Great service from start to finish. They had the bike I wanted but needed to speak to them as I was using a Cycle to Work Scheme voucher. Cara was incredibly helpful and made sure everything went through correctly. The bike was delivered the following week fully assembled including fitting the bike lock I had ordered. Very friendly delivery driver whom did a final check before handing over. An he carried the bike to my house from the van so that I got it in pristine condition! Would definitely use again.
11 February 2026
Unprompted review
Five star service but should be ten stars!
Excellent company providing excellent service! I have dealt with Triton Cycles on several occasions and I recommend them very very highly!
5 February 2026
Speedy service!
3 February 2026
Excellent retailer.
Excellent customer service and a landline to speak to someone! Timely delivery and product well packaged and as described. Would definitely use Triton again.
19 January 2026
Seriously impressed with end to end experience
Seriously impressed with the sales, delivery and post-delivery care from the lovely team at Triton. I ordered a Ridley Grifn A gravel bike on the evening of the 27th Jan and was delivered by Triton's own driver / mechanic in their own specially kitted out bike carrying van on the afternoon of the 29th. The bike was in perfect ready-to-ride condition and Triton's driver was a really helpful guy. Not to mention that Triton had a brilliant deal on the bike. Would heartily recommend them to everyone. Cheers! Richard
29 January 2026
Unprompted review
Did what it said on the tin and sent…
Did what it said on the tin and sent quickly.All you can expect
19 January 2026
The service was excellent
The service was excellent, providing a flawless bike and offering the market's best price!
19 January 2026
Unprompted review
Item was just as described dispatched…
Item was just as described dispatched and delivered quickly. Many thanks on a good transaction..
14 January 2026
Extremely poor customer service,I…
Extremely poor customer service,I purchased a cane creek stem,had no acknowledgement as to dispatch date after a week i called to be told it was not in stock and should have received an email,nope I didn't! Refund was issued and is still pending to my PayPal account as an echeque has been issued,never heard of an cheque! Still pending from the 5th of January totally unacceptable,would not use this company again,shite customer service
31 December 2025
Unprompted review
Excellent service
Excellent service. Notification of the despatch of my order within 1 hour of ordering!! Arrived the next day. Couldn’t get any better👍👍👍👍
7 January 2026
New should be new
Hi,
I bought a new item online , but they sent me a used one !
They offer me 3 %compensation !
23 September 2025
This was a international purchase and…
This was a international purchase and it arrived in standard us mailing time and I saved over 50%! Thanks
16 December 2025
Great service
Great service. The bike was perfect and they matched the lowest price in the market!
24 December 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.