Terrible customer support. My crypto withdrawals from G2G were blocked. I was asked to complete KYC, and I successfully submitted my passport over two weeks ago through their secure link (Ticket #1128... See more
Company replied
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See what reviewers are saying
I am extremely disappointed with Triple-A. First of all, their verification form simply doesn't work. It is impossible to upload the required documents, which blocks the entire process from the star... See more
Sometimes an unknown error appears, but if you wait for a new password, everything works.
I’ve been using Triple-A since July, and my experience has been excellent so far. Transactions are processed quickly, and everything works smoothly without delays or issues. The platform is reliable a... See more
Company replied
Company details
Written by the company
Triple-A is a global payment institution licensed in the United States, Europe, and Singapore, enabling businesses worldwide to pay and get paid in both local and digital currencies. We empower businesses such as Razer, Farfetch, Alternative Airlines, Du, and Grab to reach over 700M digital currency owners, boost revenue, and optimize costs through stablecoin and cryptocurrency payments, while eliminating volatility, custody, and compliance risks. Our commitment is to build a more efficient, inclusive global payment ecosystem by bridging the gap between local and digital currencies. Registered with the United States Financial Crimes Enforcement Network (FinCEN), licensed by the Monetary Authority of Singapore (MAS), and Banque de France’s ACPR in Europe, Triple-A is trusted by over 1,000 enterprise businesses worldwide to make global crypto payments simple, secure, and cost-effective.
Contact info
United States
- support@triple-a.io
- triple-a.io
You should know
3.5
Average
317 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 81% of negative reviews
Typically replies within 2 weeks
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Reply from Triple-A
Thanks for taking the time to leave a review! We're happy to know you're satisfied, and we're always here if you need anything else.
Reply from Triple-A
Thanks for taking the time to leave a review! We're happy to know you're satisfied, and we're always here if you need anything else.
He or she was a scammer she hacked into…
He or she was a scammer she hacked into my acc and try to steal smth but it was a new acc and she sended fake link to hack my ip
26 October 2025
Perfect like god a work
25 October 2025
Reply from Triple-A
Thanks for taking the time to leave a review! We're happy to know you're satisfied, and we're always here if you need anything else.
🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉
24 October 2025
Reply from Triple-A
Thanks for taking the time to leave a review! We're happy to know you're satisfied, and we're always here if you need anything else.
very fast and easy
21 October 2025
Reply from Triple-A
Thanks for taking the time to leave a review! We're happy to know you're satisfied, and we're always here if you need anything else.
Received funds within seconds
Received the funds within seconds.
Would be nice if we could do test transactions before sending the full amount. Maybe it was there and I missed it but if it's not, please allow clients to do test transactions.
24 October 2025
Reply from Triple-A
Thanks for taking the time to leave a review! We're happy to know you're satisfied, and we're always here if you need anything else.
Always having trouble getting money…
Always having trouble getting money from LiveJasmin
17 October 2025
Reply from Triple-A
Thanks for taking the time to leave a review! We're happy to know you're satisfied, and we're always here if you need anything else.
whenever i try to purchase it doesn’t…
whenever i try to purchase it doesn’t let me, it shows something went wrong everytime and i tried all the payment method and it’s frustrating
17 October 2025
Great Support from Hangen
Hangen was amazing - quickly identified the issue and has patience to work through it with me. Happy with the resolution, very grateful for his work on this!
23 October 2025
Unprompted review
Reply from Triple-A
Thanks for taking the time to leave a review! We're happy to know you're satisfied, and we're always here if you need anything else.
Great refund process
Great refund process. The only unfortunate part was the refund email ended up in my Junk folder. It took me 7 days to see it.
23 October 2025
Reply from Triple-A
Thanks for taking the time to leave a review! We're happy to know you're satisfied, and we're always here if you need anything else.
Reply from Triple-A
Thanks for taking the time to leave a review! We're happy to know you're satisfied, and we're always here if you need anything else.
Swift and speedy
22 October 2025
Reply from Triple-A
Thanks for taking the time to leave a review! We're happy to know you're satisfied, and we're always here if you need anything else.
It was helpful but it could be a faster…
It was helpful but it could be a faster answer, the atention was kind and helpful
15 October 2025
Reply from Triple-A
Thanks for taking the time to leave a review! We're happy to know you're satisfied, and are always working to improve.
That was fast
22 October 2025
Reply from Triple-A
Thanks for taking the time to leave a review! We're happy to know you're satisfied, and we're always here if you need anything else.
Perfect!!!!!
15 October 2025
Reply from Triple-A
Thanks for taking the time to leave a review! We're happy to know you're satisfied, and we're always here if you need anything else.
Reply from Triple-A
Thanks for taking the time to leave a review! We're happy to know you're satisfied, and we're always here if you need anything else.
so easy and fast
21 October 2025
Reply from Triple-A
Thanks for taking the time to leave a review! We're happy to know you're satisfied, and we're always here if you need anything else.
Reply from Triple-A
Thanks for taking the time to leave a review! We're happy to know you're satisfied, and we're always here if you need anything else.
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