Terrible customer support. My crypto withdrawals from G2G were blocked. I was asked to complete KYC, and I successfully submitted my passport over two weeks ago through their secure link (Ticket #1128... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I am extremely disappointed with Triple-A. First of all, their verification form simply doesn't work. It is impossible to upload the required documents, which blocks the entire process from the star... See more
Sometimes an unknown error appears, but if you wait for a new password, everything works.
I’ve been using Triple-A since July, and my experience has been excellent so far. Transactions are processed quickly, and everything works smoothly without delays or issues. The platform is reliable a... See more
Company replied
Company details
Written by the company
Triple-A is a global payment institution licensed in the United States, Europe, and Singapore, enabling businesses worldwide to pay and get paid in both local and digital currencies. We empower businesses such as Razer, Farfetch, Alternative Airlines, Du, and Grab to reach over 700M digital currency owners, boost revenue, and optimize costs through stablecoin and cryptocurrency payments, while eliminating volatility, custody, and compliance risks. Our commitment is to build a more efficient, inclusive global payment ecosystem by bridging the gap between local and digital currencies. Registered with the United States Financial Crimes Enforcement Network (FinCEN), licensed by the Monetary Authority of Singapore (MAS), and Banque de France’s ACPR in Europe, Triple-A is trusted by over 1,000 enterprise businesses worldwide to make global crypto payments simple, secure, and cost-effective.
Contact info
United States
- support@triple-a.io
- triple-a.io
You should know
3.5
Average
322 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 79% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Awesome and quick
8 October 2025
Reply from Triple-A
Thanks for taking the time to leave a review! We're happy to know you're satisfied, and we're always here if you need anything else.
Very fast service
8 October 2025
Reply from Triple-A
Thanks for taking the time to leave a review! We're happy to know you're satisfied, and we're always here if you need anything else.
My purchase went through a bit slower…
My purchase went through a bit slower than I had hoped through crypto and I ended up paying for it in a different method and they actually refunded my crypto as a result, incredible.
8 October 2025
Reply from Triple-A
Thanks for the positive review! We're glad everything went smoothly. Looking forward to serving you again soon.
Best Platform Ever 🥰
8 October 2025
Reply from Triple-A
Thanks for the positive review! We're glad everything went smoothly. Looking forward to serving you again soon :)
Took my solana
I tried buying something off zuezx with crypto which took me to this service (triple a) I proceeded to send the crypto to the designated address my wallet (phantom) showed that my payment went through but triple a said it never received it so I contacted triple a’s support and they have yet to respond to me. Please be careful buying off this service as it seems there is no guarantee that it is safe.
6 October 2025
Unprompted review
Reply from Triple-A
Hi Fredy,
We're sorry to hear about your experience and understand how frustrating this must be.
To assist you promptly, could you please provide the following details:
- Payment Reference ID
- Email address used during the transaction
Once we have this information, we’ll be able to locate your transaction to resolve this as quickly as possible.
We're sorry to hear about your experience and understand how frustrating this must be.
To assist you promptly, could you please provide the following details:
- Payment Reference ID
- Email address used during the transaction
Once we have this information, we’ll be able to locate your transaction to resolve this as quickly as possible.
If you would like to provide this information privately, please reach out to support@triple-a.io and mention this review.
Thank you for your patience, and we look forward to your reply.
I give 4 cos still there allot more can…
I give 4 cos still there allot more can be improve related to bugs during payment method selection on web
7 October 2025
Was fast an good ngl
7 October 2025
Reply from Triple-A
Thanks for taking the time to leave a review! We're happy to know you're satisfied, and we're always here if you need anything else.
Very fast payments like just 3sec
7 October 2025
Reply from Triple-A
Thanks for taking the time to leave a review! We're happy to know you're satisfied, and we're always here if you need anything else.
Good based very
7 October 2025
Reply from Triple-A
Thanks for the positive review! We're glad everything went smoothly. Looking forward to serving you again soon.
Reply from Triple-A
Thank you for your kind words! We’re glad to hear you’re satisfied with our service.
Reply from Triple-A
Thank you for your kind words! We’re glad to hear you’re satisfied with our service.
Always super fast
6 October 2025
Reply from Triple-A
Thank you for your kind words! We’re glad to hear you’re satisfied with our service.
Reply from Triple-A
Thanks for taking the time to leave a review! We're happy to know you're satisfied, and we're always here if you need anything else.
Reply from Triple-A
Thank you for your kind words! We’re so happy to hear you love our service.
Reply from Triple-A
Thank you for your kind words! We’re glad to hear you’re satisfied with our service!
IT'S ABOUT TIME!!!
I have used many different online social casino platforms. Most of them are subpar and that is being polite. I'm not sure if Triple-A is working with Stackr all the time or if they were brought in because of technical difficulties associated with Stackr's redemption process. Whatever the situation is, it works fine! The majority of the other platforms throw these "bonuses and promotions " at you and then if by some longshot you win, they fight cashing out either by saying your credentials aren't verifiable or their terms and conditions void your winnings. I truly do not understand why they allow you to use multiple promotions consecutively and then penalize you if you win! I understand that it's in small print in their contract, but who honestly reads them?
I will finish this up by thanking both Stackr and Triple-A for being an honest and classy team that deserves every customer they have playing in their casino!
15 September 2025
Unprompted review
Reply from Triple-A
Thank you for your kind words! We’re glad to hear you’re satisfied with our service.
fast and easy
1 September 2025
Reply from Triple-A
Thanks for taking the time to leave a review! We're happy to know you're satisfied, and we're always here if you need anything else.
Scammer they scammed my money 9.21…
Scammer they scammed my money 9.21 dollars no refund payment_reference=MJG-538017-PMT
4 September 2025
Unprompted review
Reply from Triple-A
Hi Hamady
Upon verification in our system, we indeed observed a short payment which is due to receiving less cryptocurrency than the required amount.
You should have received an email with the instructions to top-up the missing amount. If the received amount fails to match the required, a refund will be initiated.
How to prevent this situation from re-occurring?
When proceeding with a cryptocurrency payment, always ensure to send the expected amount in cryptocurrency on the designated wallet address, in order to avoid any short payment scenario.
Hoping this clarifies the situation.
Reply from Triple-A
We really appreciate your feedback. It means a lot to us that you're happy with the service
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.