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Trip and Family est une agence spécialisée dans la garde d'enfants internationale (séjours Au Pairs, Nannies, Gouvernantes et Assistantes personnelles). Depuis 2020, nous aidons les familles et les candidats à trouver le bon match, en respectant les réalités et attentes de chacun. 👣 Le programme Au Pair Il s’adresse aux jeunes du monde entier qui souhaitent découvrir un pays de l’intérieur, apprendre une langue et vivre une expérience culturelle. Nous accompagnons les familles dans l’organisation de l'accueil (cadre légal, intégration, communication) et les jeunes dans leur adaptation, avec une approche bienveillante et structurée. 🧸 Le programme Nanny, Gouvernante et Assistante privée Ce programme s’adresse à des profils plus expérimentés (souvent diplômés, avec plusieurs années de pratique) et à des familles ayant des besoins professionnels spécifiques. Les critères de sélection, les attentes et les conditions sont adaptés à ce cadre plus exigeant, avec un accompagnement individualisé et une attention particulière à la continuité éducative. En tant qu'agence, notre rôle est de fluidifier la rencontre et de garantir un cadre clair : ✔ sélection rigoureuse des profils ✔ transparence sur les attentes de chacun ✔ accompagnement avant, pendant et après le placement ✔ suivi humain, accessible et réactif Nous croyons que chaque placement doit être à la fois sécurisé, respectueux et enrichissant. Qu’il s’agisse d’un séjour Au Pair ou d’un contrat de Nanny/Gouvernante, nous mettons un point d’honneur à la qualité, à la communication et à la dimension humaine.
99 Boulevard de la Reine, 78000, Versailles, France
4.4
26 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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I am not even partnered with the agency but i know i can always count on floriane for good advice and support with any questions i have. I would definitely recommend this agency!
Reply from Agence Au Pair Trip And Family
Thanks a lot for your lovely comment 💕
Reply from Agence Au Pair Trip And Family
Hi ! Thanks a lot ☀️
Hey Floriane, you really are the best and I appreciate everything that you do to help me find stability & assimilate into France 🫶
Reply from Agence Au Pair Trip And Family
Hi ! You are very welcome ✨️
I like how she is always prompt to answer questions and always ready to help
Elisabeth.
Reply from Agence Au Pair Trip And Family
Hi Elisabeth :) Thanks for this lovely comment. Cheers. Floriane
Floriane was awesome with providing information about the au pair experience and letting me know the ins and outs of what’s required and the regulations of being an au pair :) Very insightful and detailed with responses :)
Reply from Agence Au Pair Trip And Family
Hi Monique, thanks for your lovely comments :) It means a lot. Floriane
Excellent communication, Floriane went above and beyond to connect me with the family. Highly recommend!
Reply from Agence Au Pair Trip And Family
Hi Nadia ! thanks for your lovely comment :)
It Was perfect - and Floriane was so nice and helpful with everything. She also planned other things for the au pairs to do, which was really cool. The family was so nice and I had the best 3 months with them, where they took me places and I got to experience different French things. I couldn’t have asked for a better family or agency!:)
Reply from Agence Au Pair Trip And Family
Hi Natasha ! Thanks for your lovely message :) It was really nice to talk to you and organise your trip ... Best families for best au pairs ;) Cheers !
Floriane
At first everything was great! Floriane helped me organise getting out to France and everything else! However, towards the end of my stay when I started to have an issue with my family relating to my payments, she was not willing to help me at all even though when I signed my contract she said if I had ever any problems she would be more than willing to help.
Overall a good experience but if you have problems, you’ll have to try sort them on your own!
Reply from Agence Au Pair Trip And Family
Hi Kayleigh !
Good to read that you have had a good stay :)
Nevertheless I'm a bit suprised with the 2nd part of your comment : That's true that you have contacted me for some issues with your payments (If I well remember during the month of February the family paid you with a bit of delay, the dad was on professional leave and the mom was really busy). I have contacted parents nexts days after your contact. They have been really embarrassed with my call as they apparently had never heard about your request and were a bit disappointed with you not communicating that much with them. They assured me that they would pay more attention on delays in the futur and I have had no more news from you then.
I'm a bit disappointed with this comment as everybody did their best during your stay to fix your questions (I have even suggested to drive you to your prefecture to ask your residency card as it was far away from your home) and I had no idea that we didn't do enough...
If you want to send me a text to tell me the way to manage you would have prefered, don't hesitate :)
Wish you the best
Floriane
Floriane was incredibly helpful to me during my stay as an au pair in France - she was invaluable when I had bureaucratic problems - she gave me clear and reasoned advice that helped me enormously- couldn’t recommend more
Reply from Agence Au Pair Trip And Family
Hi Becky ! Thanks for your lovely comment 🙏 It was a pleasure to help you 🤗 Cheers
Floriane
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