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Triodos Bank DE Reviews 70

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TrustScore 4 out of 5

3.9

Bank
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Company details

  1. Bank

Written by the company

Seit 1980 folgen wir der Mission, Geld ganz bewusst einzusetzen und damit die Welt zu verändern. Als Direktbank mit nachhaltiger Wirkung.

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3.9

Great

TrustScore 4 out of 5

70 reviews

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Rated 1 out of 5 stars

Very poor communication with customers and customer services

I wish I could access my account (Its been a while now and no luck). But to speak with a customer services agent who refused to pass me on to their manager and who hung up on me was EXCEPTIONALLY poor. Seriously third world service! I am so disappointed and am now looking for an alternative ethical bank in Germany- Why wasnt the original app updated? This makes me think there were security concerns and you are not being transparent with customers! Why make us download a new app and then have to wait for you to POST us a new code to access it? WHY????

17 August 2022
Unprompted review
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