Trinity Financial Reviews 

900
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 66 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally helpful, professional, and efficient throughout the entire mortgage journey. Reviewers frequently note the prompt communication, complete transparency, and clear guidance provided by the dedicated team. People note that the expert advisors take the necessary time to carefully explain complex financial situations and secure highly competitive deals. First-time buyers especially appreciate the patient, reassuring, and stress-free support when navigating their important property purchases. Consumers also express strong trust in these recommendations, ensuring smooth transactions from the very beginning to the end.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting their helpfulness, professionalism, and... See more

Service

People report positive experiences with service, highlighting an efficient, helpful, and reliable process... See more

Customer service

Customers had positive experiences with customer service, noting that staff are reachable and professional.... See more

Response time

Customers consistently note positive experiences with response time, highlighting that support agents are... See more

User experience

Reviewers highlight positive aspects of user experience, noting that the process feels straightforward,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We couldn't recommend Trinity Financial any more highly. We have got our mortgage via them for two property purchases and both times they have been incredibly helpful, efficient and reliable. Even wit... See more

Rated 5 out of 5 stars

I’ve had the smoothest mortgage process all thanks to Joshua! From start to finish, he made everything feel so simple and stress-free. He was always clear, professional, and quick to answer any questi... See more

Company replied

Rated 5 out of 5 stars

I quite literally found Trinity Financial by doing a google search and it has by far been the smoothest mortgage advisory experience I've had till date. Tyler took the time to not only understand my c... See more

Company replied

Rated 5 out of 5 stars

My experience as a first-time buyer with Joshua Weekes of was excellent throughout. He explained the process clearly and answered all of my questions patiently. He secured a very competitive deal tha... See more

Company replied


Company details

  1. Mortgage Broker

Written by the company

Situated on Upper Street in Islington, Trinity Financial provide financial advice tailored to your needs. You will benefit from our expert knowledge and professional service whether you are a first-time buyer, a professional buy-to-let investor looking to build a property portfolio, or seeking funds for a multi-million pound property. You can be assured that, with our wealth of experience, your mortgage application will be in safe hands.


Contact info

4.9

Excellent

TrustScore 5 out of 5

900 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(900)

65 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Full support through a complicated process

Anthony Emmerson helped us get our first mortgage. As first time buyers, we had no idea what to do and Anthony led us all the way through the process which had more complications than we could imagine, including trying to explain our non-standard compensation arrangement to high street banks, dealing with an undervaluation of the property and handling delayed search indemnity. Anthony's advice was invaluable! He was always available when we needed him and didn't hesitate to dedicate more time to us when we wanted to speak. Also, Trinity's online portal is very neat and easy to use which helped us organise a large number of documents. Superb service and highly recommend!

28 May 2024
Unprompted review
Trinity Financial logo

Reply from Trinity Financial

Hi Katrina, thank you for the great feedback about Anthony and our services. We hope you are very happy in your new home! Best wishes, Trinity Financial

Rated 5 out of 5 stars

Mortgage

I recently got a mortgage using Trinity as my broker and was very happy with the results. James provided helpful and considerate advice, and most importantly enabled me to get a mortgage which was just not possible going direct to a bank. Correll was great in assisting with the paperwork and making sure all our paperwork was in order.

All in all a very pleasant experience, especially as I found them using Money Saving Expert which meant that Trininty broker fee was waived :)

10 May 2024
Unprompted review
Trinity Financial logo

Reply from Trinity Financial

Hi Adam, thank you for the great five-star review. Best wishes, Trinity Financial

Rated 5 out of 5 stars

Always provide excellent service

I have been using Trinity Financial for more than 10 years and they have always been excellent. I recently refinanced my residential home and rental property and both deals went through without a hitch. I always recommend them when asked for a broker recommendation.

30 April 2024
Unprompted review
Trinity Financial logo

Reply from Trinity Financial

Hi Dave, thank you for the great review and for using our services over the last 10+ years. Best wishes, Trinity Financial

Rated 5 out of 5 stars

I've been working with Tyler Rushbrook…

I've been working with Tyler Rushbrook from Trinity for years now and every time I come back for a new mortgage deal he goes above and beyond to find the very best rates on the very best terms in the market. He's quick to respond to queries and very helpful in discussing my options. I trust him immensely and wouldn't hesitate to recommend to friends & family.

1 May 2024
Unprompted review
Trinity Financial logo

Reply from Trinity Financial

Hi Dan, thank you very much for Tyler's five star review and your kind words! Best wishes, Trinity Financial

Rated 5 out of 5 stars

5*s from me without a doubt

Lovely, friendly, approachable people. I was utterly clueless when I was steered towards Trinity but I was made to feel valued and that there was no such thing as a 'stupid' question (I'm sure there are though). They explained everything minus the jargon and it always felt like they were putting my wishes first. Thank you for making this a pain free process and genuinely saving my skin!
Would recommend to my nearest and dearest everyday.
Thank you

30 April 2024
Unprompted review
Trinity Financial logo

Reply from Trinity Financial

Hi Suzy, thank you very much for your five star review. We were more than happy to help. Best wishes, Trinity Financial

Rated 5 out of 5 stars

Great service as always

Great service as always.
I've been using Trinity Financial to help getting two mortgage deals to date and I have never looked elsewhere since. The process has been smooth, and I was kept informed on the steps from start to finish, together with legal team. I definitely would recommend Trinity!

18 April 2024
Unprompted review
Trinity Financial logo

Reply from Trinity Financial

Hi Semhar, thank you! We really appreciate your five star review and great feedback. Best wishes, Trinity Financial

Rated 5 out of 5 stars

Highly Recommended.

Great service. They promptly answered any queries, and tackled any issues with encouragement and optimism, making my remortgage that much easier to complete.

I would definitely recommend Trinity Financial.

15 April 2024
Unprompted review
Trinity Financial logo

Reply from Trinity Financial

Hi Mr Brown, thank you for the great review! Best wishes, Trinity Financial

Rated 5 out of 5 stars

We've used Oliver Barker for mortgage…

We've used Oliver Barker for mortgage to arrange mortgages on a couple of occasions and have found him to be very helpful, knowledgeable and professional.

10 April 2024
Unprompted review
Trinity Financial logo

Reply from Trinity Financial

Hi there, thank you very much for Oliver's glowing review! Kind regards, Trinity Financial

Rated 5 out of 5 stars

First class help

Used Trinity for years. Personally, I would not consider a mortgage application without speaking to Anthony and have used Trinity for 14 yrs. This year, I had the pleasure of also dealing with Georgia Hassell as Operations director. She was incredibly responsive and efficient and personable. Its not a pleasant task but they make it easier . FIVE stars from me all the way

3 April 2024
Unprompted review
Trinity Financial logo

Reply from Trinity Financial

Hi Sarah, thank you very much for Anthony and Georgia's lovely review. We really appreciate you taking the time to provide such great feedback. Kind regards, Trinity Financial

Rated 5 out of 5 stars

Outstanding service

I have been using Trinity Financial now for 14 years to mortgage properties and they are always extremely professional and helpful. I would highly recommend them to anyone to find the best deals. Jay has been fantastic!

10 April 2024
Unprompted review
Trinity Financial logo

Reply from Trinity Financial

Hi Dr Hoffman, thank you for Jay's glowing review and for recommending our services. Best wishes, Trinity Financial

Rated 5 out of 5 stars

Jeanne was very helpful throughout the…

Jeanne was very helpful throughout the mortgage application process, always available to answer my questions and guide me through the process as a first time buyer. I'm very pleased with the support I received and would highly recommend her to others.

23 March 2024
Unprompted review
Trinity Financial logo

Reply from Trinity Financial

Hi Mahri, thank you for Jeanne's five-star review! Best wishes, Trinity Financial

Rated 5 out of 5 stars

Luisa is amazing!

Luisa has been amazing throughout the mortgage application process! She was very knowledgable, always going the extra mile to help me, as a first time buyer, feel supported! She was very responsive, efficient and helpful - a 5 star service which I will definitely be recommending! Thank you Luisa :)

22 March 2024
Unprompted review
Trinity Financial logo

Reply from Trinity Financial

Hi Phoebe, thank you for Luisa's five-star review! It is great to have such positive feedback. Best wishes, Trinity Financial

Rated 5 out of 5 stars

An excellent service

An excellent service. I asked Trinity Financial to help me find a mortgage due to my complex situation. Jed and team provided several options to me in a timely and professional manner, always communicating clearly and efficiently. I am very happy with the service provided and I highly recommend them.

18 March 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service from David

Excellent service from David. Available. Quick responses. Flexible. My situation wasn’t the easiest and David took the time to double check with banks their conditions prior to get me my agreement in principle. Highly recommended. Mortgage was quick and easy, I was able to focus on the conveyancing part.

19 March 2024
Unprompted review
Trinity Financial logo

Reply from Trinity Financial

Hi Michael, thank you for David's five-star review! Best wishes, Trinity Financial

Rated 5 out of 5 stars

Trinity Finance 5*

Followed a recommendation from Martin Lewis... and spoke to Sophie Roe at Trinity... absolutely superb... communication excellent and advise spot on... couldn't be more pleased with the mortgage offer.. credit to her professionalism and customer orientated approach..

18 March 2024
Unprompted review
Trinity Financial logo

Reply from Trinity Financial

Hi there, thank you for Sophie's five-star review! Best wishes, Trinity Financial

Rated 5 out of 5 stars

By far the best mortgage broker

Jay Hathi and Correll have been absolutely brilliant. I had a complicated mortgage but they managed to get me a great deal in a difficult market. Jay worked really hard to get me a great rate, answered all my queries quickly and was patient throughout. Thank you so much!

8 March 2024
Unprompted review
Trinity Financial logo

Reply from Trinity Financial

Hi Marina, thank you for the five-star review! We were happy to help. Best wishes, Trinity Financial

Rated 5 out of 5 stars

Great experience & honest advice

We were referred to Scott at Trinity Financial by a friend. We had a difficult & rather stressful experience with our previous mortgage advice. Scott was extremely easy to work with, gave good advice of the various options available so we could make the best decision for us. Pleased to report mortgage was offered super quickly & we are now in the process of organising our move.

7 March 2024
Unprompted review
Trinity Financial logo

Reply from Trinity Financial

Hi Mrs D, thank you for Scott's great review! We were happy to help and glad your mortgage went through smoothly. Best wishes, Trinity Financial

Rated 5 out of 5 stars

My 7th remortgage experience with…

My 7th remortgage experience with Anthony and the Trinity team - they're the best - great advice, products and services.

1 March 2024
Unprompted review
Trinity Financial logo

Reply from Trinity Financial

Hi Dave, thank you very much for Anthony's great review and thank you for your repeat custom. Best wishes, Trinity Financial

Rated 5 out of 5 stars

Great customer service!

Great customer service, very grateful for the support and high level of service we received for a very stressful process! Thank you David!

28 February 2024
Unprompted review
Trinity Financial logo

Reply from Trinity Financial

Hi O C, thank you very much for David's five-star review. Best wishes, Trinity Financial

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look