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Trinity College London Reviews 73,340

•
TrustScore 5 out of 5

4.9

Educational Institution
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Review summary

Created with AI, based on recent reviews

Looking at 21,805 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, friendliness, and professional demeanor, making the overall experience pleasant and stress-free. Many people highlight the excellent service and smooth user experience, noting the efficiency and clear communication throughout the process. The locations are generally easy to find, and the customer service is frequently described as exceptional, with staff going above and beyond to assist. However, some customers also noted minor issues with finding the entrance due to unclear signage or incorrect addresses, leading to initial stress.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness,... See more

User experience

Customers consistently report positive experiences with the user experience, highlighting the helpfulness and... See more

Service

Customers had positive experiences with service, often highlighting the friendly, helpful, and professional... See more

Location

Reviewers mention positive feedback about location, with many finding it easy to reach and conveniently... See more

Customer service

Clients share positive opinions on customer service, with many expressing satisfaction with how their cases... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently took my GESE Grade 5 exam with Trinity College London, and I had a wonderful experience. The staff members were very helpful, and the online system was easy to use. During the exam, the e... See more

Rated 5 out of 5 stars

I had a wonderful experience from start to finish, and the team was excellent! I feel the need to mention names as a token of appreciation for the great work that you do. A big thank you Nick, Sophia... See more

Rated 5 out of 5 stars

Best experience ever , i had test at 11:20 at croydon centre but got struk in traffic then motorway was closed due to an incident , called the help line of trinity college and they cooperated and f... See more

Rated 5 out of 5 stars

I am very fear to come alone because my basic English but this centre have helping and friendly staff and the examiner are very polite and speking just like friend . I am very happy to attend my exam... See more

Company details

  1. Educational Institution
  2. Educational Testing Service
  3. Printed Music Publisher
  4. Sheet Music Store
  5. Visa and Passport Office

About Trinity College London

Written by the company

Trinity College London is a leading international exam board and independent education charity that has been providing assessments around the world since 1872. We specialise in the assessment of communicative and performance skills covering music, drama, combined arts and English language. With over 850,000 candidates a year in more than 60 countries worldwide, Trinity qualifications are specifically designed to help students progress.
Learn More

Secure English Language Tests every day, UK wide

Provisional GESE results by 9am the next day

Provisional GESE results by 9am the next day
For over 10 years we have been a trusted Home Office approved Secure English Language Tests (SELT) provider, helping thousands of people on their UK visa journeys.

Contact info

4.9

Excellent

TrustScore 5 out of 5

73K reviews

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Rated 5 out of 5 stars

An Over-All Positive Experience

My wife, Yeam, just took the A2 SELT Exam. The booking system was really straightforward, the arrangements all went to time and Yeam said the staff at the Bristol exam centre were very friendly and professional. The over-all experience was extremely positive.

12 June 2026

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