The product itself is great. It came very quickly and was packaged very securely. Once I received it and was told that I was on a subscription plan and it would renew in July at a much higher amount... See more
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I placed my order late on 4/23 and was approved 4/24. Said my medication was being processed at the pharmacy. Mind you I was with a different company before them, but they didn’t offer Tirzepatide, so... See more
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I dealt with a young woman who worked hard to get me some discounts. This is the first person to help with this and I hope others follow her lead, we live in expensive times and that help is appreciat... See more
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Update: they addressed my concerns and took care to make sure I was satisfied! Thank you, TrimRx!
Company replied
Company details
About TrimRx
Written by the company
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TrimRx provides medically-supervised weight loss treatment using FDA-registered GLP-1 medications like Semaglutide and Tirzepatide. Whether you're starting your weight loss journey or seeking more effective solutions than traditional diets, our board-certified physicians create personalized programs tailored to your metabolism, health goals, and lifestyle needs. Our comprehensive approach combines proven weight loss medications with ongoing clinical support. Licensed medical providers develop customized treatment plans while our dedicated healthcare team remains available 24/7 for questions and guidance throughout your transformation. Beyond a weight loss clinic, TrimRx functions as your dedicated wellness partner, delivering pharmaceutical-grade medications, expert medical supervision, and concierge-level care to help you achieve sustainable weight management and improved health outcomes. Need more info? Call us at +1 888-896-1612 |
Guaranteed Results in 90 Days or your Money Back
We want you to feel confident trying TrimRx risk-free!
At TrimRx, we stand behind the effectiveness of our clinically proven weight loss program. That’s why we proudly offer a 3-Month Results Guarantee for new patients.
If you consistently follow your TrimRx treatment plan, including taking your prescribed medication and completing monthly check-ins for three consecutive months and you are not satisfied with your progress, you may be eligible for a 100% refund of your medication costs.
For more information email us at: guarantee@trimrx.com
Contact info
United States
- 8888961612
- hello@trimrx.com
- trimrx.com
3.2
Average
2K reviews
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Went to their website and was planning…
Went to their website and was planning on signing up with them. I went through the process and provided my credit card information. I was asked then to select the plan I wanted. I selected the plan and it took me to a screen offering other options. I selected the one I thought I'd like. I wasn't sure if that was exactly what I wanted and after not selecting the first offer it gave me a chance to receive it at a lower price. I didn't accept the plans as the price was different than what I was previously shown. I didn't accept that offer. It then gave me a better lower price. At that time I wanted to go back and review the original offers. Instead of letting me go back it ordered the original package at the original price, and billed my credit card automatically without my authorizing it. I immediately called their customer service number to cancel my order and was advised by Ken(he had a very thick Indian accent) the customer service representative that I could cancel but would have to pay a $138.00 cancelation fee. No exceptions. I asked for a supervisor and was asked to hold. After a couple minutes he came back on the phone and said there were no supervisors available and since he said they would tell me the same thing he was disconnecting the call. If I were you I'd read thier reviews and purchase somewhere else.
10 May 2026
Unprompted review
Reply from TrimRx
Guy, thank you for sharing your feedback. We understand your concerns regarding the checkout experience, pricing options presented during enrollment, cancellation timing, and the processing fee associated with your order.
Promotional offers, pricing variations, optional add-ons, and enrollment selections may vary throughout the checkout process depending on the plan selected and the options reviewed during signup. Cancellation requests and applicable processing fees may also depend on the status of the order and provider review stage at the time the request is submitted. Because this is a public platform, we’re unable to review or verify account-specific billing, enrollment, or communication details here.
We would appreciate the opportunity to review your account directly and provide additional clarification regarding your enrollment and cancellation request. Please reach out through your patient portal or contact us directly at hello@trimrx.com with the email associated with your account so our team can further assist you.
Thank you for sharing your feedback.
— TrimRx Team 💙
Don't know how they stay in business
Don't know how they stay in business. I asked for nausea medication, it gets "approved", 5 weeks later, I CANNOT GET THEM TO CALL IT INTO MY PHARMACY.
10 May 2026
Unprompted review
Reply from TrimRx
Hi D T,
Thank you for sharing your feedback. We understand your concerns regarding prescription processing timelines and communication delays associated with your request.
Prescription approvals, pharmacy coordination, and medication fulfillment timelines may vary depending on provider review requirements, pharmacy processing procedures, and the type of medication requested. Because this is a public platform, we’re unable to review or verify account-specific prescription or pharmacy details here.
We would appreciate the opportunity to review your account directly and provide additional clarification regarding the status of your prescription request. Please reach out through your patient portal or contact us directly at hello@trimrx.com with the email associated with your account so our team can further assist you.
Thank you for sharing your feedback.
— TrimRx Team 💙
They always do what they promise
They always do what they promise, pleasant to be a customer.
10 May 2026
Unprompted review
Reply from TrimRx
Hi Tracey,
Thank you for sharing your experience! We’re so glad to hear everything met your expectations and that you’ve enjoyed being a customer with us. We truly appreciate your support and kind feedback
— TrimRx Team 💙
Good experience from all the rx…
Good experience from all the rx providers I've tried so far.
10 May 2026
Reply from TrimRx
Hi Kylie,
Thank you for sharing your experience! We’re so happy to hear you’ve had a great experience with our services so far. We truly appreciate your support and feedback
— TrimRx Team 💙
TrimRX is a total scam
TrimRX is a total scam. I was placing an order, I put my credit card information and I go to check out and it is a totally different credit card. It was my daughters and I do not have her information saved on my phone. I do not know how it happened but to me that was very illegal. Called to cancel within 5 mins of placing order and they are charging me $38 to process the cancellation. Stay far away from this company.
10 May 2026
Unprompted review
Reply from TrimRx
Kathi,
Thank you for sharing your feedback. We understand your concerns regarding payment information, cancellation timing, and the processing fee associated with your order.
Payment methods, order processing, and cancellation reviews may depend on the information submitted during checkout and the status of the order at the time the cancellation request is reviewed. Because this is a public platform, we’re unable to review or verify account-specific billing or payment details here.
We take concerns related to payment information seriously and would appreciate the opportunity to review your account directly and provide additional clarification regarding the order and billing activity associated with your enrollment. Please reach out through your patient portal or contact us directly at hello@trimrx.com with the email associated with your account so our team can further assist you.
Thank you for sharing your feedback.
— TrimRx Team 💙
Reply from TrimRx
Hello Steven, thank you for your feedback! We’re so glad to hear you’ve had a positive experience and appreciate your recommendation. Thank you for sharing your experience with us.
— TrimRx Team 💙
Please read before signing up
I am extremely unhappy with my experience. After my first review addressing the specific details and reasons of my frustration, I was contacted by someone from the Corporate office who listened to my concerns and promised to make my experience better. To no surprise, nothing has been done. She was going to “email me” to obtain further details and so I can let them know how I wanted to pursue my refund or possibly continue services. I again had hope that they would make things right - and I was wrong. I hope others who see this review think twice and heavily do their research. The complaints about customer service are REAL. It is a complete nightmare. I am filing complaints to the Medical Board, FTC & BBB.
6 May 2026
Unprompted review
Reply from TrimRx
Hi there, thank you for sharing this. We understand your frustration and disappointment, especially after expecting follow-up and not receiving the resolution you were hoping for.
We’d like the opportunity to have your case reviewed again by our team so we can look into what happened and ensure it’s properly addressed. Please continue reaching out through your client portal so we can assist you directly.
My energy is better because Im not…
My energy is better because Im not overeating at lunch anymore.
10 May 2026
Unprompted review
Reply from TrimRx
Hello Robert, thank you for your feedback! We’re glad to hear you’re noticing positive changes and feeling better throughout your journey. We appreciate you sharing your experience with us.
— TrimRx Team 💙
I like the reminders
I like the reminders because I forget everything. They give enough notice before the next refill.
10 May 2026
Reply from TrimRx
Hello Cynthia, thank you for your feedback! We’re glad to hear the reminders have been helpful and keep things easier to manage before your refill. We appreciate you sharing your experience with us.
— TrimRx Team 💙
Transparent
Transparent. Avery was such a huge help in my deciding factor with going with this provider. Thanks Avery ❤️
10 May 2026
Unprompted review
Reply from TrimRx
Hello Sara, thank you for your feedback! We’re so glad to hear Avery was able to help make your experience feel transparent and comfortable. We truly appreciate you sharing your experience with us.
— TrimRx Team 💙
Works well all good
Less takeout, less soda, and Im down a pant size. Not bad for 2 months.
8 May 2026
Reply from TrimRx
Hello Patricia, thank you for your feedback! We’re so glad to hear you’re noticing positive lifestyle changes and progress along your journey. We appreciate you sharing your experience with us.
— TrimRx Team 💙
I was approved quickly and the shipment…
I was approved quickly and the shipment followed a few days later.
10 May 2026
Reply from TrimRx
Hello Patrick, thank you for your feedback! We’re glad to hear the approval and shipping process moved quickly and smoothly for you. We appreciate you sharing your experience with us.
— TrimRx Team 💙
Helpfull team
10 May 2026
Reply from TrimRx
Hello Roger, thank you for your feedback! We’re glad to hear you’ve had a positive experience with our team and support. We appreciate you sharing your experience with us.
— TrimRx Team 💙
22 lbs since January
22 lbs since January. Im still working on protein and water, but the medication has made the habits much easier to keep.
10 May 2026
Unprompted review
Reply from TrimRx
Hello Connor, thank you for your feedback! That’s wonderful progress, and we’re glad to hear the process has helped support healthier habits along the way. We appreciate you sharing your experience with us.
— TrimRx Team 💙
My cravings after dinner used to be…
My cravings after dinner used to be awful. By the third week I could actually stop after one plate, which sounds small but is huge for me.
9 May 2026
Reply from TrimRx
Hello Stephanie, thank you for your feedback! We’re so glad to hear you’re experiencing positive changes and building habits that feel more manageable. We appreciate you sharing your journey with us.
— TrimRx Team 💙
Reply from TrimRx
Hello Michele, thank you for your feedback! We’re glad to hear you’re already noticing positive changes and feeling a difference in your appetite. We appreciate you sharing your experience with us.
— TrimRx Team 💙
Reply from TrimRx
Hello Adlai, thank you for your feedback! We’re glad to hear your experience was fast and easy. That’s exactly the kind of process we aim to provide.
— TrimRx Team 💙
Everything was labeled clearly
Everything was labeled clearly, which helped because I was a little nervous with the first dose.
9 May 2026
Reply from TrimRx
Hello Angie, thank you for your feedback! We’re glad to hear the labeling and instructions helped make your experience feel easier and more comfortable. We appreciate you sharing your experience with us.
— TrimRx Team 💙
I needed to delay my refill by a week…
I needed to delay my refill by a week because I still had medication left. It was easy to message them and adjust it.
9 May 2026
Reply from TrimRx
Hello Rachel, thank you for your feedback! We’re glad to hear the refill adjustment process was easy and flexible for your needs. We appreciate you sharing your experience with us.
— TrimRx Team 💙
I purchased a 6-month plan from TrimRx…
I purchased a 6-month plan from TrimRx for nearly $2,000 and my experience has been beyond unacceptable. After signing up, I only received one shipment, and it didn’t even contain enough medication to cover the full treatment period I paid for. To make matters worse, there were no instructions included with the package, no treatment summary, and no explanation of how long the shipment was supposed to last.
Despite paying for 6 months of treatment, I completely ran out of medication after only 2 months. Since then, I have made multiple attempts to contact customer service with no meaningful response. On one occasion, I waited on hold for over an hour before being disconnected. Another time, I used their automated callback system and never received a call back. I also sent multiple messages through their customer portal and emails to customer service, all of which were ignored.
Now I am completely out of medication, which is not only irresponsible on their part but potentially dangerous to my health. TrimRx itself warns patients about the risks of missed doses, stating:
> “IMPORTANT NOTE: Gaps in treatment (time between doses) should not be more than 10 days… If there is a gap in treatment, the dose would need to be decreased to avoid potentially serious side effects.”
They clearly understand the medical risks involved, yet they failed to provide the medication I paid for or any support to prevent interruptions in treatment.
This situation has caused me financial loss, physical discomfort, and significant emotional stress. I trusted this company to provide a treatment I genuinely needed, and they failed to fulfill their obligations while continuing to take my money. At this point, I feel forced to pursue other options and consider taking further action regarding what I believe to be extremely negligent and unacceptable business practices.
10 May 2026
Unprompted review
Reply from TrimRx
Deirdre, thank you for sharing your feedback. We understand your concerns regarding shipment expectations, treatment supply, medication instructions, and communication delays associated with your program.
Multi-month treatment plans may be fulfilled in stages depending on the prescribed protocol, provider review schedule, dosage progression, and pharmacy fulfillment process. Treatment instructions and shipment timelines can also vary depending on the plan associated with the account. Because this is a public platform, we’re unable to review or verify account-specific prescription, shipment, or treatment details here.
We would appreciate the opportunity to review your account directly and provide additional clarification regarding your treatment supply, shipment history, and support requests. Please reach out through your patient portal or contact us directly at hello@trimrx.com with the email associated with your account so our team can further assist you.
Thank you for sharing your feedback.
— TrimRx Team 💙
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