Smiths Carpets and Flooring Reviews 

339
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

We wanted to replace our carpets on the first floor landing and change the fully carpeted stairs to a runner. Several visits to what you would describe as "national stores" led us to look at local bus... See more

Company replied

Rated 5 out of 5 stars

We can thoroughly recommend Trevor Smith and his staff. The showroom has an amazing selection of flooring and very helpful staff. We chose engineered wooden flooring. Their carpenter Nic has made a be... See more

Rated 4 out of 5 stars

This was our first experience with Smiths flooring in Weston-Super-Mare and was not disappointed, from Ian in the showroom and right through to the fitters of our bedroom carpet. The showroom had an e... See more

Rated 5 out of 5 stars

We were made very welcome when we visited the shop and Lewis was extremely helpful. No pressure sales. The whole process from helping us choose the right kitchen flooring, getting a quote, then payi... See more

Company details

  1. Flooring Store
  2. also in
  3. Carpet Store
  4. Rug Store
  5. Wood and Laminate Flooring Supplier

Written by the company

We are a small family run business that has been established in Weston-super-Mare since 1984. We only use the most experienced flooring fitters and we are proud to say that we have the only two Quickstep Master installers in the North Somerset area. We know that if you're considering a new floor it's an important decision and you'll want to make sure that you make the right choice. Once you’ve made your decision, we can make you an appointment for our estimator to visit your home to take measurements and provide you with a free quote. We supply high quality flooring from all the leading manufacturers at great prices and our fitting service is second to non. If you require additional services such as uplift and disposal of old flooring or moving furniture please just ask. In addition to the highest standard of flooring we also have a homeware section that offers rugs, candles, cushions, lampshades, blankets and more, predominately sourced in the UK supporting small, independent businesses. Our aim is to supply as many quality products as we can made from recycled, sustainable materials.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

339 reviews

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4.7

All reviews

(339)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Happy customer

Trevor Smith were approached in my search for both laminate and vinyl flooring. I have received excellent service when choosing both types of flooring. They subsequently arranged for this to be fitted and this was done to an excellent standard by their colleagues at Kewstoke Carpets & Flooring. I am pleased with the outcome of this collaboration.

14 March 2022
Unprompted review
Rated 5 out of 5 stars

Second to none.

Excellent service. I am housebound and they brought samples of vinyl to me. Fitter made a perfect job of fitting kitchen, shower room, bathroom and entrance. Turned up on time. Everything left tidy and all rubbish taken away. Highly recommend.

11 March 2022
Unprompted review
Rated 5 out of 5 stars

Excellent , highly recommend

We can thoroughly recommend Trevor Smith and his staff. The showroom has an amazing selection of flooring and very helpful staff. We chose engineered wooden flooring. Their carpenter Nic has made a beautiful job of laying our new floor, after removing our old flooring and removing and replacing all the skirting boards. He took away every scrap of rubbish and didn’t leave a speck of dust! We are absolutely thrilled with a very professional and smooth job and will certainly be using them in the future.

9 March 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Very pleased with my new floor. Product, fitting and customer service was excellent. Would highly recommend.

4 March 2022
Unprompted review
Rated 5 out of 5 stars

Great customer service

Customer service extremely good, considering the short lead time I gave them, from measuring to fitting. Good quality and choice from a wide range of stock. The fitter worked quickly and efficiently on his own taking great care. Will definitely use again.

28 February 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Great advice, very good range to choose from and excellent customer service from start to finish. Fitter was amazing! We have a very large flat with huge rooms and he did a brilliant job. All the doors were shaved to accommodate the new carpet, and everything was completed in a tight timeframe. Looks fantastic!

28 February 2022
Unprompted review
Rated 5 out of 5 stars

Local, friendly and amazingly helpful!

Very friendly showroom person felt no pressure to buy any particular carpet or brand, they listened and recommended to our needs. The fitter Steve was great despite all the weather had to throw at him! so friendly and the carpet looks and feels great!!!

Would highly recommend Trevor Smith. They are 100 times better than a large national company we have previously used.

23 February 2022
Unprompted review
Rated 5 out of 5 stars

Good advice and the personal touch…

We have used Trevor Smith for many years now, having most of the rooms in our 4 bedroom house either carpeted of laminated. They offer great prices, quality, value, good advice and the personal touch.

18 February 2022
Unprompted review
Rated 5 out of 5 stars

Very satisfied

We had carpets put throughout the whole of a house which will be tenanted. Trevor Smith Carpets were throughout helpful and efficient. We are very pleased with the quality of the carpets and underlay. The fitters did a very good job. If we ever need carpets again we would not look elsewhere. The cost was competitive.

17 February 2022
Unprompted review
Rated 5 out of 5 stars

Had several carpets from Trevor Smith…

Had several carpets from Trevor Smith recently after moving house - the staff have always been very helpful (and patient when we sometimes couldn't make up our minds). Always fitted professionally. I would highly recommend this company.

7 February 2022
Unprompted review
Rated 5 out of 5 stars

Excellent quality

Excellent quality, delivery was prompt and fitters superb. Have used TS Carpets before and will continue to do so.

2 February 2022
Unprompted review
Rated 5 out of 5 stars

Trevor Smith Carpets

I went to Trevor smith carpets to get quotes for new carpets.
I found them extremely friendly and helpful. Very good value for the money, top quality carpet.
The fitter were very efficient and extremely quick. Tidy up everything.
Very pleased with the results
Thank you 😊

26 January 2022
Unprompted review

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