Trevion1 Myshopify Reviews 

152
TrustScore 1 out of 5

1.1

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Review summary

Created with AI, based on recent reviews

Considering 150 reviews, most reviewers were let down by their experience overall. Customers consistently reported issues with orders, as many paid for items like sheds and air conditioning units but never received them. Reviewers also faced significant problems with payment processing, noting that their money was taken, but the transactions often appeared under different company names or locations, causing confusion. Many people were dissatisfied with the lack of communication, as emails and phone calls went unanswered, leaving them without updates on their purchases. The refund process was a major source of frustration, with customers struggling to recover their money and often having to involve their banks or credit card companies to initiate chargebacks. Reviewers frequently advised others to avoid ordering from this company due to the widespread issues with product delivery and customer service.

What people talk about most

Order

Customers consistently note negative experiences with order, with many reporting that items such as air... See more

Payment

Users describe negative interactions with payment, with many reporting that payments were processed but items... See more

Response time

Clients share negative opinions on response time, with many reporting a complete lack of communication after... See more

Product

Reviewers highlight significant dissatisfaction with product delivery, with many customers reporting that... See more

Refund

People report negative experiences with refunds, often struggling to get their money back after not receiving... See more

Reviews shaping this summary

Rated 1 out of 5 stars

should have read the reviews here first! Same issues - ordered a garden storage box 3rd May from Trevion , sent two emails to Maia Bartsch chasing, telephone number +44 7462 134399 on the order do... See more

Rated 1 out of 5 stars

Same as everyone else. Ordered garden storage shed and no delivery. Email gets ignored and is a personal email address. Telephone number doesn't exist And to top it all my bank made me wait 30 days... See more

Rated 1 out of 5 stars

Unbelievable how this is allowed to happen with so many reports of fraudulent transactions this is still ongoing. Ordered an electronic item received email with order confirmation but no furthe... See more

Rated 1 out of 5 stars

!!Absolute scam!! Ordered an air conditioning unit paid £200 and never received it. Emails are being ignored and no legit contact number. Very frustrating as I’m currently pregnant during a heatwave �... See more


Company details


Contact info

1.1

Bad

TrustScore 1 out of 5

152 reviews

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No history of asking for reviews

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1.1

All reviews

(152)

152 reviews in the last 12 months

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Rated 1 out of 5 stars

Scammer for sure!

Scammer for sure!
Same as the others here, ordered some external storage boxes but nothing has been received and no reply to emails.
Seems like the email is following this person/company around so check this first maiabartsch406 via hotmail

30 May 2026
Unprompted review
Rated 1 out of 5 stars

SCAM ALERT!!!

SCAM ALERT!!!

Total scam, as others have said. Purchase on your bank statement will look immediately suspicious - many people have a different name/platforms other than the company name of Trevion showing up on their statement.

Contact your bank, cancel your card, raise a chargeback and take screenshots of absolutely everything you can.

No response from “company” because they’re just a front for scamming via a Shopify store. maiabartsch406 is the email you’re given and you won’t receive any kind of acknowledgement from them.

Scum bags.

19 June 2026
Unprompted review
Rated 1 out of 5 stars

Have reported it to Action Fraud…

Have reported it to Action Fraud however seems there aren't enough reports from us on this fraudulent company. Please all, report the company to Action Fraud so they close it.

18 June 2026
Unprompted review
Rated 1 out of 5 stars

Fraudulent transaction.

Same as everyone else has said, this company is a total scam. Ordered a garden storage box for £80, money went out same day and had a confirmation email. Item has not arrived, several attempts made to contact the company all of which have been ignored so reported to my bank who fortunately refunded me in full. Total scam company, needs removing before anyone else loses money to them.

22 May 2026
Unprompted review
Rated 1 out of 5 stars

Similar experience as others had - scammed.

Similar experience as others had. Paid for the item, nothing delivered. I order on-line all the time and this is the first time this has happened. Started looking for support and the contact email is a person’s name on Hotmail. Called the support number and it isn’t valid. Looked up their street address and it’s a house in a Doncaster suburb. Checking with my credit card company for a refund.

5 June 2026
Unprompted review
Rated 1 out of 5 stars

Scam

Yep, same thing happened to me. Did anyone get their money back?

10 June 2026
Unprompted review
Rated 1 out of 5 stars

Biggest con there is thought I found a…

Biggest con there is thought I found a bargain but no goods arrived. I have tried contacting them several times to no avail. So I might have lost money I have made a charge back on credit card so fingers crossed. I must in future look at places like trust pilot. Would have given no stars.

6 June 2026
Unprompted review
Rated 1 out of 5 stars

Scam

Scam order placed 8th May, not received. fake phone number no response from email no refund

8 May 2026
Unprompted review
Rated 1 out of 5 stars

Do not buy from this company (trevion)…

Do not buy from this company (trevion) I purchased a garden storage box for £99 recieved an email to say my payment had been successful and that my item was being packaged and would arrive within 6 days, after emailing them and shopify 3 times I have not had a reply and obviously no storage box, they are scammers! Google "are trevion legit"

1 June 2026
Unprompted review
Rated 1 out of 5 stars

AVOID

Again i wished i checked the reviews paid for a garden storage box nothing arrived sent numerous emails with no reply a total scam please do not use

28 May 2026
Unprompted review

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