Banner for Trethowans

Trethowans Reviews 

366
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 211 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being knowledgeable, professional, and genuinely caring, often going above and beyond to provide support and guidance. The service is frequently described as exceptional, efficient, and smooth, making complex processes feel manageable. Many appreciate the excellent customer service, highlighting clear communication, timely responses, and a supportive approach that keeps them well-informed throughout their journey. However, some customers also noted issues with communication and responsiveness, experiencing delays in replies and feeling the need for frequent chasing for updates.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting their professionalism, efficiency,... See more

Service

Reviewers mention positive feedback about service, with many highly recommending it due to its... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness, efficiency, and... See more

Response time

Customers consistently note positive experiences with response time, with many reviewers praising the quick,... See more

User experience

Reviewers highlight positive aspects of user experience, with many customers reporting that the process was... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My solicitor was such a caring lady. She’d always ask me how I was first, taking my mental health into consideration. Extremely knowledgeable advice, she knew exactly what she was talking abou... See more

Company replied

Rated 5 out of 5 stars

From our first meeting with Lucy Spollin, we felt assured that we had chosen the right solicitor. It was over thirty years since we last moved and we really appreciated the professional and fr... See more

Company replied

Rated 5 out of 5 stars

I have been through some trials and tribulations relating to house buying over the last 8 months. Throughout that time Lucy Spollin and Mia Davies worked tirelessly to get me through one aborted pur... See more

Company replied

Rated 5 out of 5 stars

Ellie gave us all the information that made making our wills easy. Ellie talked us through the decisions and the procedures and clarified any questions that we had. The process of a will is more com... See more

Company replied


Company details

  1. Law Firm
  2. Conveyancer
  3. Divorce Lawyer
  4. Employment Attorney
  5. Estate Planning Attorney
  6. Legal Services

About Trethowans

Written by the company

No egos. No waffle. No cut and paste advice. Here at Trethowans, every one of our team is clearly focused on you – your unique challenge or opportunity, your business or family.

Trethowans is a UK Top 150 Law Firm and one of the fastest growing law firms in the South, with offices located in Southampton, Winchester, Salisbury, Bournemouth, Poole and a base in London.

We offer a broad range of legal services for individuals and businesses. Our legal teams and lawyers are widely recommended in the UK’s independent legal directories – Chambers Guide and Legal 500. We are also named in The Times Best Law Firms list for 2025.

We represent international and national household brand names, owner-managed businesses, banks, insurers and major regional and national employers across the UK as well as individuals and their families, and high-net-worth individuals.

Find out more

Services for Individuals

Life doesn’t stand still. Some events you can predict, plot and carefully plan for. Others come out of the blue and send you reeling. Whatever you’re facing, we’re here to help.

We know that tackling life’s most complex problems takes more than just legal expertise. It is about listening, understanding and communicating. Whether it is conveyancing or divorce, resolving disputes or planning for the future, we will talk your language and help you navigate your one-of-a-kind challenge. No egos, no nonsense, no bluff or bluster – just clear, reliable, cut-to-the-chase advice.

Find out more about our services for individuals

Services for Businesses

Your business is unique – and so is our advice. Which is why, before we think about answers, we will get to know your vision, challenges and goals.

Our team of solicitors will get closer to your business, whether you are local, national or international, starting out or selling up. Then, once we understand what makes your business tick, we will give you clear, practical, incisive advice that cuts to the chase. From financing to managing risks and resolving disputes – with us you’ll get cool heads and no hot air.

Find out more about our services for businesses


Contact info

4.8

Excellent

TrustScore 5 out of 5

366 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(366)

199 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Communication & updates are key

Communication & updates are key for us in later years and must dealing with Olivia has been stress free . One thing especially important was her availability to help with the extreme amount of Questions and answers needed to cover the money laundering situation for a couple in their 70s not used to such demanding issues .

26 November 2025
Trethowans logo

Reply from Trethowans

We're happy to hear that our clear communication and updates made your experience stress-free. We appreciate you highlighting the importance of availability and assistance, especially with complex issues. Thank you for your feedback.
Kind regards
Trethowans

Rated 5 out of 5 stars

Olivia was great

We used Olivia for our first house purchase and she was fantastic. Very patient with first time buyers and very knowledgeable. Every stage of the process was dealt with in a timely manner and she explained each matter thoroughly. Thank you so much Olivia!

29 October 2025
Unprompted review
Trethowans logo

Reply from Trethowans

We're happy to hear that your first home purchase was a positive experience. We appreciate your kind words regarding the guidance provided during each step. Thank you for your feedback!
Kind regards
Trethowans

Rated 5 out of 5 stars

Helped us all the way through

Helped us all the way through, and explained everything

21 November 2025
Trethowans logo

Reply from Trethowans

We're happy to hear that we could assist you and provide clarity throughout the process. Thank you for your feedback!
Kind regards
Trethowans

Rated 5 out of 5 stars

Excellent Service

Emily and Isobel made my experience easy. They guided me through every step, making sure I had all the information to make decisions throughout. Great experience and would highly recommend!

10 November 2025
Trethowans logo

Reply from Trethowans

We're happy to hear that your experience was made easy by our team and appreciate you highlighting how they guided you through each step and provided helpful information. Thank you for the recommendation!
Kind regards
Trethowans

Rated 5 out of 5 stars

I would highly recommend Trethowans for…

I would highly recommend Trethowans for the very professional service I received during a house sale. From initial contact and phone conversation, I was then assigned to Mark and Jennifer who were fantastic and always kept me in the loop, responding promptly to emails and any questions I had, which was very reassuring and i would not hesitate to recommend them.

15 November 2025
Unprompted review
Trethowans logo

Reply from Trethowans

We're happy to hear that you received a very professional service during your house sale. We appreciate your positive feedback and are grateful for your recommendation.
Kind regards
Trethowans

Rated 5 out of 5 stars

First class experience

First class experience. Responsive and professional

7 November 2025
Trethowans logo

Reply from Trethowans

We appreciate your kind words. We're really pleased to hear your experience was so positive.
Kind regards
Trethowans

Rated 5 out of 5 stars

Great experience!

My experience with Trethowans has been great. Lucy was super patient and knowledgable, and answered all of my questions throughout the process. She had an easy solution for any issues raised, and managed to push the sale of my house through in two months, after two previous buyers dropping out. I would highly recommend.

7 November 2025
Trethowans logo

Reply from Trethowans

We're happy to hear that you had a positive experience. We are glad we could help you sell your house and thank you for recommending our services.
Kind regards
Trethowans

Rated 1 out of 5 stars

Avoid Trethowans, Poole like the plague

Avoid Trethowans, Poole like the plague. I have been a client of Dickinson Manser and latterly Trethowans for nearly 40 years and I was extremely disappointed with one of their partner’s attitude. The Partner, Residential Property sat on remortgage paperwork for weeks and weeks and weeks and didn’t have the courtesy of replying to emails. I have subsequently taken numerous re-mortgages and a purchase to another local firm of competent solicitors. The partner’s delay could have lost me a fixed rate deal but he had the temerity to say he was irritated with me because I contacted another member of Trethowan’s staff who was recommended to me by a landlord friend to see if they could deal with my paperwork in a professional and timely manner. In the end I had no option but to collect the lender’s unattended paperwork from Trethowans and drive it to another local frim of solicitors.

13 November 2024
Unprompted review
Rated 4 out of 5 stars

Everything we wanted done was done well…

Everything we wanted done was done well but a little slow at times.

5 November 2025
Trethowans logo

Reply from Trethowans

We're happy to hear that everything was done well. We take on board your feedback regarding timing. Your input helps us improve our service.
Kind regards
Trethowans

Rated 5 out of 5 stars

Well where do I start

Well where do I start, Kate was fantastic and really supported me and explained everything through the whole process. We finally got it all resolved in just under a year.
Anna was absolutely incredible and was there to help guide me through everything I didn't understand.
Not that I recommend a divorce but I do recommend Trethowans especially Kate and Anna

5 November 2025
Trethowans logo

Reply from Trethowans

We're happy to hear that you felt supported throughout the process. It's great to know that our team helped guide you to a resolution. Thank you for recommending our services.
Kind regards
Trethowans

Rated 5 out of 5 stars

Happy with process of accident claim

Happy with process of accident claim.
Information given when received and requested. Team were always willing to talk through.
Would recommend should anyone need help and support. Thank you all

4 November 2025
Trethowans logo

Reply from Trethowans

We're happy to hear that you were satisfied with the handling of your accident claim. We appreciate your recommendation and are grateful for your kind words. Thank you!
Kind regards
Trethowans

Rated 5 out of 5 stars

Mariana and her team were fantastic

Mariana and her team were fantastic. Anything I needed they were quick to respond. I felt like they had my best interest at heart.

27 October 2025
Trethowans logo

Reply from Trethowans

We're happy to hear that our team quickly met your needs and had your best interests at heart. Thank you for your positive feedback and kind words!
Kind regards
Trethowans

Rated 5 out of 5 stars

Trethowans - look no further.

Having used several solicitors over the years, I consider myself reasonably experienced, and I understand what to expect. And then I met Adam Scott of Trethowans. What an exceptional person, and obviously a supremely experienced solicitor as well. I can think of no higher accolade than to say that I would consider no one else should I require his speciality services again in the future. The experience of dealing with the firm from the first phone call to the end of their service was faultless, too. Look nowhere else.

4 November 2025
Unprompted review
Trethowans logo

Reply from Trethowans

We appreciate your very kind words and are glad you had such a positive experience. It's wonderful to hear that Adam's service, from start to finish, was exceptional.
Kind regards
Trethowans

Rated 5 out of 5 stars

Highly recommend Trethowans

My solicitor was empathic toward my situation and supported me fully through a very stressful situation and time.
I would highly recommend Trethowans to anyone needing to seek legal advice and guidance, they are hardworking to support you with a congruent outlook and I found them to be very prompt in resolving my situation.

1 October 2025
Unprompted review
Trethowans logo

Reply from Trethowans

We're pleased to hear that you were supported during a difficult time. We appreciate your recommendation and are glad we could promptly resolve your situation. Thank you for your feedback.
Kind regards
Trethowans

Rated 5 out of 5 stars

This was a challenging property sale

This was a challenging property sale - Trethowans were great - supportive and professional. I would recommend.

20 October 2025
Trethowans logo

Reply from Trethowans

We're happy to hear that we provided supportive and professional service during your challenging property sale. Thank you for your recommendation.
Kind regards
Trethowans

Rated 5 out of 5 stars

Will guidance

Mr Dollimore answered my questions and dealt with matters in sufficient detail and ensured that I understood what I was signing.

16 October 2025
Trethowans logo

Reply from Trethowans

We're happy to hear that our team thoroughly addressed your questions and ensured you understood the details. Thank you for your positive feedback.
Kind regards
Trethowans

Rated 5 out of 5 stars

A very professional and efficient law…

A very professional and efficient law company. All aspects of the work were explained in layman’s terms. Highly recommended.

21 October 2025
Unprompted review
Trethowans logo

Reply from Trethowans

We're happy to hear that you found our services professional and efficient. We appreciate your recommendation.
Kind regards
Trethowans

Rated 5 out of 5 stars

Trethowans are the best!

Trethowans are without a doubt and by a long shot the best solicitors I have ever dealt with! My emails, calls, questions and even me walking in to drop off paperwork, were dealt with politely, promptly and professionally. I literally cannot fault them! Bernitta was our main point of contact and she was an absolute pleasure to work with! Thank you ☺️

13 October 2025
Trethowans logo

Reply from Trethowans

We're happy to hear that you had such a positive experience. We appreciate your kind words regarding our team's professionalism and promptness in handling your matter. Thank you for your feedback.
Kind regards
Trethowans

Rated 4 out of 5 stars

Really helpful and quick to respond

They were really helpful and quick to respond to all my emails and queries. They were very clear in all their information and explanations and made sure I understood. They were also sensitive where necessary.

13 October 2025
Trethowans logo

Reply from Trethowans

We appreciate you taking the time to share your feedback. We're happy to hear that our team was helpful, responsive and clear in their communication, and that they were sensitive to your needs.
Kind regards
Trethowans

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look