Trent Stairlifts Limited Reviews 

From the moment I rang them in a state of panic due to my father’s deteriorating condition almost overnight and I was worried that we couldn’t get him downstairs in the extreme heat, Trent Stair Lifts were brilliant. Sending an engineer out to assess our needs to the stairlift being installed within a week of our first call. Can’t thank them enough, great service and excellent personnel,

From my first phone call, answered by a pleasant -voiced gentleman, who was really helpful, to a gentleman who called to measure up for the stairlift and explained all the fitting required and the various payment options, to the young gentleman who actually fitted the stairlift, I felt that the staff cared-and not just about another sale made. I have had a number of people ask me which company supplied and fitted the stairlift and I was happy to recommend Trent Stairlifts-i hope this leads to more work for the company. Many thanks for a painless experience! Yours Phill Bailey. Sorry, can't find the date of fitment, March I think.

Prompt service . Stairlift was fitted within four days of ordering . Engineer Owen completed installation and all paperwork very efficiently in under two hours . Everywhere was left clean and tidy . We were very impressed with the quality of the equipment and the price point . We had been recommended to the company and would certainly pass that forward .

Brilliant service, excellent communication from start to finish. Installation was quick and mess free

My stairlift wasn’t working. Although it is not a model that they supply or service, they took the time to advise me over the phone on how to solve the problem. Far more helpful than the original supplier. Highly recommended. Thank you

Needed to arrange a stairlift for my 90+ year old mother and it was installed a week later, following an extremely friendly and efficient service.

Owen did a great job on the installation and my mother loves it.

Thank you muchly. :)

Great service from start to finish.everything organised from scratch in a couple of hours and fitted in hour and half . Very friendly helpful and professional thanks

I don't normally write reviews, but had to in this case. I can't rate highly enough the whole experience with this company with the service,empathy and values they have shown me and my family in dealing with the install and subsequent removal after my father's death. Thank you to everyone involved.

From start to finish, the experience with Trent Stairlifts was excellent. The fitting team were efficient, calm, and completely stress-free, even though we have an awkward staircase and challenging circumstances.

They genuinely moved heaven and earth to get the job done quickly and properly. Nothing felt like a problem to them, they were real problem-solvers and made what could have been a very difficult install look easy. They worked around us, respected our situation, and clearly understood the urgency of our need.

Dan, Owen, and Martin were fantastic throughout. They were professional, sympathetic, and a pleasure to deal with. The price was also very good, flexible, and highly competitive, absolutely worth every penny.

To top it off, when we later needed the stairlift removed, they collected it the very same day I called. Outstanding service all round. I wouldn’t hesitate to recommend Trent Stairlifts.

Who knew you could rent one? Absolute life saver! I was in urgent need of a Stairlift following an accident and injury. Their response was really rapid; engineer was out within 2 hours, fitting within 2 days. Amazingly efficient. It meant minimal disruption to the house and meant I could stay as independent as possible. We had one little glitch, though nothing to do with the lift itself, and called the office out of hours. To our surprise they got back to us within about 5 minutes. They are very straight; focus on your needs rather than theirs; are extremely reliable and responsive at all stages of the process. We wouldn't hesitate to use them again - although hopefully we won't need to! We recommend this company 100%. Thank you so much Trent Stairlifts.

This company is cost effective, very reliable, efficient and employs customer focused staff.
Our stairlift is used several times a day so we need all round reliabilty from product and customer service. We highly recommend.

Very professional service. At the initial visit all questions and concerns were answered, fixed price, no hidden extras. Stair lift fitted in 3 hrs, no mess, very polite team.

We recently had a curved stairlift installed for my grandmother, and the experience was outstanding from start to finish. The customer service was exceptional — every member of the team was kind, patient, and took the time to explain everything clearly. The installation was done efficiently and with great attention to detail, and the stairlift itself works perfectly. It has made such a difference to my grandmother’s independence and peace of mind. We couldn’t be happier and would highly recommend this company to anyone considering a stairlift!

The process from quote to fitting was seamless. Dan was excellent going through all the options with my mum. Once we decided to go ahead installation was arranged within 2 days. The fitter arrived on time & again went through options in terms of where to locate the electrical box. Once installed a very clear operation demonstration was given. I have no hesitation in recommending Trent Stairlifts as the service we received was excellent.

Cannot praise Trent Stairlifts enough. This company provides an invaluable service, delivered in a caring and professional manner. My first contact Dan, explained everything calmly without a forceful attitude like some other companies. My husband now has a short life expectancy, so it was reassuring to find that Trent offer a very acceptable installation fee and a monthly rental option. Martin installed the stairlift the next day and was friendly and super efficient. I recommend Trent to anyone unreservedly.

What a wonderful service from start to finish. Initially we saw Dan who was very professional and has helped us so much, as this stair lift was needed as a matter of urgency and they supplied a great lift. The fitting was completed by Martin, what a lovely man as well and did a really good job. Why would you not use a local family run business when to be honest you normally get the best service from them. I cannot recommend this firm enough, if there were more than 5 starts I would definitely give them top marks. Thank you very much.

A very helpful company. They fitted my Dad's stairlift, serviced it, and when, sadly, Dad had to leave the house, took it out again. Everything was done promptly and professionally. I would thoroughly recommend them.

Fantastic service from Dan. Came on time, from initial quote to installation. Highly recommend

Very helpful, both on the phone & in person, resolving our query most efficiently. Thanks to both Dan & Martin.

The engineer that fitted our lift was professional and polite. Nothing was to much trouble. He went over everything until my mum got it with out rushing.