Trent Plastics (Fabrications) Ltd Reviews 12

TrustScore 4 out of 5

4.0

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Company details

  1. Manufacturer
  2. Acrylic Store
  3. Plastic Fabrication Company

Written by the company

At Trent Plastics, we are proud to be one of the UK’s leading plastic fabrication and stockholding specialists, with over 25 years of experience delivering high-quality materials and custom solutions to both trade and retail customers. From the moment you place your order to the moment it’s delivered, our focus is on providing an exceptional customer experience. We offer a wide range of products including Perspex® acrylic sheets, polycarbonate, PVC, PETG, and engineering plastics — all available cut to size. Whether you need standard panels or fully bespoke items with polished edges, cut-outs, or machined features, our in-house team is here to help. What truly sets us apart is our service. We're a family-run business, and that comes through in our attention to detail, fast response times, and genuine care for our customers. Our team is friendly, knowledgeable, and always willing to offer advice on materials, applications, and installation. We understand how important it is that your order arrives safely and on time — that’s why we take care with our packaging, offer tracked delivery, and ensure communication is clear throughout. If you're looking for a supplier that values quality, precision, and great customer service — you've found the right place.


Contact info

4.0

Great

TrustScore 4 out of 5

12 reviews

5-star
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1-star

Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Optical quality acrylic excellent service.

I have just produced a large painting on canvass for a local charity. Due to the location, it will be in a very busy area near an entry door opening onto a busy road, it needed to be framed. I made the frame myself and contacted Trent Plastics for advice on the best type of acrylic for this purpose; also advice on drilling fixing holes as the acrylic sits outside the frame. I received very rapid and detailed advice and purchased the acrylic from them. It arrived very quickly, unfortunately badly damaged due to extreme carelessness on the part of the courier (Well packaged and marked with 22 large words 'all reading FRAGILE'). On contacting Trent they immediately arranged for a free replacement and sent it very quickly. Their staff Simon and Georgia were excellent and very helpful all the way through. I will definitely use them again if I need similar materials.

17 April 2026
Unprompted review
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Reply from Trent Plastics (Fabrications) Ltd

Thank you so much for such a detailed review, Ronald, what a lovely project for a great cause! We're really sorry the courier let us down despite the packaging and fragile labelling, but glad we could get a replacement out to you quickly. We'll pass your kind words on to Simon and Georgia. Hope the painting looks fantastic in its new home

Rated 5 out of 5 stars

Exellent Company. Very Proffesional

More than pleased. The staff were excellent. My order was only small but from the outset the staff were proffesional and courteus to me. My order was done while waited in 10 min!. I Highly recommend this company. Nice people.

24 April 2026
Unprompted review
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Reply from Trent Plastics (Fabrications) Ltd

Thank you, Andrew, really pleased we could turn your order around so quickly while you waited. We'll pass that on to the team. Hope to see you again!

Rated 1 out of 5 stars

Very poor service,unable to fulfill order

Not impressed
I ordered a large sheet of plastic automatically on the website as it states we cut to order and it went through and was all paid for including shipping.
Then the emails start saying they can't get it delivered ? Why not ? You sell large sheets of plastic.
What you really mean is you can't deliver it for the price you quoted for delivery!!!
Perhaps you should sort out your website and logistics rather than letting the customer down.
Not at all a good experience of using Trent Plastics

23 October 2025
Unprompted review
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Reply from Trent Plastics (Fabrications) Ltd

Hi Richard,

We’re very sorry to hear that you were disappointed with your experience.

On rare occasions, when very large sheet sizes are ordered, standard couriers are unable to handle the delivery due to the overall dimensions of the product. In your case, the sheet exceeded the size limits for normal transport, and unfortunately our private courier, who uses larger vehicles, was unable to access your residential address safely.

We did try to find a solution by offering to deliver to a commercial address or to cut the sheet to a more manageable size, but we completely understand that neither option suited your needs.

We are currently reviewing our website and logistics information to ensure these rare situations are made clearer during checkout, so that future customers are better informed before placing an order.

We truly appreciate your feedback and are sorry again for any inconvenience caused.

Kind regards,
Simon
Trent Plastics (Fabrications) Ltd

Rated 5 out of 5 stars

have worked a lot with Trent plastics…

have worked a lot with Trent plastics over the years, they have always worked hard to fulfill my orders.

even when things weren't quite right the team there were quick to respond and resolve it :) will continue to use them in the future.

1 January 2024
Unprompted review
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Reply from Trent Plastics (Fabrications) Ltd

Hi Luke – thank you for sticking with us over the years, and for taking the time to leave this. We really do try to get things right, but if we ever fall short, we’ll always do our best to put it right quickly – glad we managed that here. We really appreciate the continued support and look forward to helping you again soon!

Rated 4 out of 5 stars

greenhouse acrylic

Order some greenhouse acrylic. Various sizes. Then more Gail's so needed some more. Georgia in the office was very helpful. Amended order and they were all delivered together.
2 pieces were slightly too small.
Georgia once again very helpful and professional dealt with the issue and sent 2 new pieces the correct size.
Trent plastics you have a great member of your team in Georgia.
Would definitely use again.

16 April 2024
Unprompted review
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Reply from Trent Plastics (Fabrications) Ltd

Thanks so much, Andrew! Georgia will be chuffed to read this – she really does go above and beyond, and it means a lot when someone takes the time to say so. We're really pleased we got the replacements sorted quickly for you, and we’re always here if you need anything else.

Rated 5 out of 5 stars

All good

I chose Trent plastics for the low price and cut to size option. I ordered a 3mm thick white acrylic sheet and a 10mm thick sheet, cut to size. I changed my mind and contacted them by e-mail to change the 10mm into a 3mm thick sheet. They answered fast, modified the order and refunded the difference of price. Contacting them was easy and fast.
The two sheets were delivered fast, well packaged and protected.
I need another sheet and will definitely order from Trent Plastics again.

18 November 2023
Unprompted review
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Reply from Trent Plastics (Fabrications) Ltd

Hi Michael – we really appreciate your review! It’s great to hear the order change was easy and that the refund and delivery went smoothly. Always nice when everything just works, isn’t it? Thanks for coming back to us – we’ll be ready when you need that next sheet!

Rated 5 out of 5 stars

I was ordering a piece of HIPS Mirror…

I was ordering a piece of HIPS Mirror in a long length which was tricky to package. When it arrived with a bend, without question they sent another piece out in a quick and timely fashion. They are really helpful and answer queries quickly with all info you need. I will definitely order again as I have always had a good experience and this latest purchase has been no different. :)

23 January 2024
Unprompted review
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Reply from Trent Plastics (Fabrications) Ltd

Hi Kathy – thank you for taking the time to write this! Really pleased the replacement mirror sheet got to you quickly and that we were able to sort it with no hassle. It’s always a pleasure helping out and we really appreciate your continued custom over the years 😊

Rated 2 out of 5 stars

Very disappointed with the items we…

Very disappointed with the items we received. Trent claimed they could achieve tolerances of 0.25 mm for clear 30mm cast Perspex. We actually received parts with dimensions out by over 2.5mm. A number of parts were incorrectly machined with holes in the wrong location. Trent polished a number of drafted edges which rounded off the drafted faces and were more than 10x out of tolerance. When we explained these issues to Samantha they claimed they would not have made the parts if they fully understood our requirements. If you claim you can achieve a tolerance of 0.25mm then that should be for all dimensions in the drawings. To make things worse Trent sent replacement parts for which they admitted fault only to receive the new parts which were also incorrect. The only positive I can say is that the prices were cheap. Don’t use this company for complex parts with tight tolerances.

28 July 2023
Unprompted review
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Reply from Trent Plastics (Fabrications) Ltd

Hi George – replying a little later than planned here in March 2025, but we wanted to acknowledge your review properly. We’re genuinely sorry things didn’t go to plan with your order. We’ve reviewed the job internally and taken your feedback on board, particularly around tolerances and how we communicate expectations when handling complex work. We know we didn’t deliver what you needed this time, and we really regret that. Thank you for the honest feedback — it’s been taken seriously, and we’d welcome the chance to make it right should you ever consider giving us another go.

Rated 5 out of 5 stars

Excellent Service

I have used Trent Plastics for multiple orders over a three year period they have always been exceptionally helpful delivering a really good customer experience
I would recommend them to anyone looking for any plastic products

14 September 2023
Unprompted review
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Reply from Trent Plastics (Fabrications) Ltd

Hi Graham – belated thanks for this lovely review! We’re catching up on a few that slipped through and didn’t want to miss the chance to say how much we appreciate your custom and kind words. We’re always here when you need us!

Rated 5 out of 5 stars

Excellent service at a reasonable price

I wanted a sheet of acrylic to top my garden table. My email enquiry was answered very quickly and I asked if I could pop in to colour match the table top - no problem at all. I called in on Monday afternoon found exactly what I wanted, arranged for it to be cut to size and it was delivered by courier Tuesday morning. Excellent service at a very reasonable price compared to other websites I looked at. I would have no hesitation in recommending this company to anyone.

3 July 2023
Unprompted review
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Reply from Trent Plastics (Fabrications) Ltd

Hi Ann – thank you for such a lovely review, and sorry it’s taken until now to reply! We’re catching up on a few older ones and really appreciated hearing how smooth everything was from enquiry to delivery. We hope that table top is still going strong – always here if you need anything else!

Rated 5 out of 5 stars

Trusted supplier

I've used Trent Plastics from time-to-time over several years - most recently for a sheet of polycarbonate cut to size which has just arrived - and I've always found the service to be excellent. Wouldn't hesitate to recommend.

26 December 2021
Unprompted review
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Reply from Trent Plastics (Fabrications) Ltd

Hi Ian – thank you for your continued support over the years, and apologies for the late reply. We’ve been going through older reviews to make sure we properly thank everyone who’s taken the time to write one. Really glad to hear your recent polycarbonate order arrived just as expected!

Rated 5 out of 5 stars

I was lookin on Google for Perspex…

I was looking on Google for Perspex sheets to fix a Greenhouse . All suppliers were charging @ £26.- for the size I wanted. This was far too much, so I bought Polycarbon sheets. That was a mistake so went back on Google and searched again. On the 2nd page of Google I found Trent Plastics offering the same sheets fo 1/2 the price. It seems there is a price to be paid to get top ranking on Google. And the Customer is paying. Trent Plastic, quick delivery and reasonable prices.

25 November 2020
Unprompted review
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Reply from Trent Plastics (Fabrications) Ltd

Hi Sean – we’re a bit late responding but really appreciate you taking the time to share this! Great to hear we stood out on price and delivery compared to other suppliers. Thanks again for the support — we’re always happy to help if you need anything else.

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